Mark Schenkel, MD

Let’s just say I’ll need to look for another physicians office that will be responsible for my primary care

My doctor retired and I decided to try Dr. Schenkel because of mostly great reviews on Unilocal and other websites. Based on some of the reviews, I was expecting a long wait time in his office, especially since my physical exam was scheduled for 3 PM. I had no wait whatsoever. I found Dr. Schenkel to be thorough, pleasant and knowledgeable. I found the office staff to be pleasant and competent. I would give Dr. Schenkel 5 stars were it not for the fact that they do not schedule their annual physical exams for first thing in the morning. So if you need to have fasted for a number of hours before having blood drawn and tested, you have to come back on another day for lab work. Fortunately for me, the Dr.‘s office and lab are only 7 – 10 minutes from my home. But it’s still a pain to have to come back a second time. My former doctor for 20+ years scheduled exams for first thing in the morning and performed all tests in the office. Other than that inconvenience, my experience with Dr. Schenkel was excellent. I trust his advice and would highly recommend him.

The best doctor in the west hills area. I’m lucky that I found found him five years ago. He is now our family doctor… The wait time sometimes is a drag. But he is worth the wait. The staff always tries to accommodate me in their schedule! I would recommend him to my family and my friends!!!

Dr schenkel is an excellent Dr, I’m 67 years old and I’ve been around. He explains everything in a way that any human can understand and makes u feel that you are in good hands, when he refers u to a specialist it’s always a top notch one. The stuff is great and tries its best to make u feel at ease. I’m grateful to be his client. He was recommended to me by a specialist Dr who is a member of my golf club: 3 years ago and I’m thankful he did.

I am totally mystified by the bad reviews below. I’ve been seeing Doctor Schenkel for about two years and he’s become my primary care physician. I’ve had four visits to his office and the staff is EXTREMELY friendly and helpful! Dr. Schenkel always spends a ton of time with me during our appointments and the takes the time to really discuss my health and explain what’s happening, which I appreciate. Super primary care doctor!

The first thing you see when you walk into Dr. Schenkel’s office is a clean, well organized waiting room.
when you meet Dr. Schenkel, you immediately get a feeling of calmness due to the fact that he is an older, gray haired gentleman with many years of experience as a doctor.
I have had regular checkups as well as major health concerns diagnosed at Dr. Schenkel’s office. He has taken care of me, my wife, and my 3 kids.
He is as sweet and kind and thorough as they come.
To my surprise, my wait time has usually been about 10 minutes.
Regardless of what my concerns were, the office staff, and Dr. Schenkel were extremely professional and courteous. I’m so happy I found a great family doctor.

I have no idea what the person below is talking about when they refer to this place being dirty and having roaches. The office has older fixtures but they are using the latest technology, and it’s very clean.
When I checked in the ladies at the front desk were very nice. They provided me with an ipad to enter my patient information. Also I can access this online through my account with their office. My wait time was about 10 minutes until I was ushered into an exam room. I was there for a physical and the assistant took my temperature, height, weight, blood pressure, and did a basic eye exam. It was only a few minutes later that the doctor came in to go over my medical history.
Dr Schenkel is a very nice man and I really enjoyed his energy. He spoke to me in a gentle tone and was extremely professional. I felt very comfortable in their office. He checked out all the things they do when performing a annual physical and he answered all of my questions.
I left their office feeling happy and very satisfied that I have found a new physician who I can trust. Will definitely be back next year and anytime I might need to visit in between.
Thanks for making this visit awesome!

Unprofessional. Could over hear him talking to staff about me and sounded frustrated too. Didnt have an answer for my concerns. I had better luck with webmd

DR. Schenkel has been taking excellent care of our family for over 15 years. He has always been caring, extremely competent and takes time to explain all the options for our care. He has gone out of his way to make sure even on his day off to make time to visit My Mom when she was hospitalized. He has coorindated the care for the family making sure we understand the prescriptions and the side effects and risks involved. He understands the needs of the geriatric patients as well as the teens and everyone inbetween. We know we can call the office and be greeted with a friendly efficient staff that really cares about us because Dr. Schenkel and Elizabeth really set the caring professional tone for the office. I have recomended his office to at least three other families. He is also one of the founding physicians of the west hills hospital.

Dr. Schenkel is a friendly and perfectly competent guy. He really does take the time to sit and talk with you about whatever problems you’re having to make sure you understand the risks and benefits of treatment; and as mentioned before, he’s definitely not a pill pusher. I didn’t have any trouble with my wait time, but I did schedule an appointment near the middle of the day — probably weren’t too busy then.
The only unpleasant part of the whole experience was Dr. Schenkel had my prescription (some antibiotics) sent to the Pharmacy downstairs for quick pick-​up. I only had to wait about 10 minutes for my prescription to be filled, but the Pharmacy seemed disorganized, and the staff seemed very unprofessional.
I will be returning to Dr. Schenkel for future care, but I’ll probably be picking up any prescriptions somewhere else.

Dr. Schenkel is a friendly and competent dude but the wait times at his office are ABSOLUTELY EPIC. As in, Lord of the Rings length (almost). I’ve been there three times and had to sit there for over an hour every time. The final time I just got up and left. The office staff aren’t really helpful though they’re friendly enough but the idea that I would be annoyed at waiting 75 minutes for an appointment seemed a bit foreign to them.
So, in sum, if I needed someone to save my life I wouldn’t mind if Mark was around but i’m actually in the process of looking for a new doctor because I just feel like a bit of a chump sitting around in a waiting room for such ridiculous wait times over and over again.
Also he tickles when he checks for hernias. I kind of like it.*
* none of this line is true.

Dr. Schenkel has been my primary for several years now.
He is friendly and knowledgeable. He has also referred me to a couple of great specialists.

*Edit* I feel I need to edit this based off recent experiences. Dr Shenkel is a great doctor and his staff are pleasant, ⁵⁄₅ there. However, the lab you’re referred to is definitely not.
The staff who admisiter the tests aren’t bad, but the billing department is absolutely horrid. 3 incorrectly files insurance claims, all the while sending me billing statements saying it’s pass due.
I would call and they would say they’re working on the insurance claim and I shouldn’t be getting any statements and to disregard. Yet I kept receiving them, and had to keep calling them to verify. 3 months this went on to get 1 single claim handled correctly. I had to have my insurance call them twice to tell them exactly what was needed, and somehow it still doesn’t get filed correctly.
So while this may not be a reflection of the Dr Shenkel and how his office is run, the lab you’re referred can cause you months of annoyance.
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Dr. Shenkel is great. He’s very honest and forward with his suggestions and diagnosis and doesn’t force anything on you. I had a pleasant time in his office, he’s knowledgeable and explains things in an easy to understand way and has a sense of humor. I would definitely recommend him if you’re looking for a good doctor with good staff

Love Dr. Schenkel, he’s the best.

I visited Schenkel for the first time a couple months ago. I got a physical, but I also had a lot of other questions for him. He was very nice, but the whole time I felt very rushed and he kept trying to leave. I had to call him back twice saying I wasn’t done yet. In my opinions, doctors should ask you if there’s any other concerns before they excuse themselves.
Then there’s the staff. They obviously didn’t really know what they were doing. Making an appointment took three tries. And then when I requested a copy of my lab results, they claimed they would fax it over and never did. I had to call back several times before I finally got it.
And here’s what inspired me to sign up for Unilocal and write a review: I called last week because I was sick. I called at 12:15 and got a recording that they close at 12:30 for lunch. So obviously the nurses are skipping out early. I left a message for someone to call me back because I was sick and needed to get some medicine. NO ONE RETURNED MY CALL. Not that day, not the next day, not at all.
I ended up having to pay $ 75 to go to Urgent Care and was diagnosed with bronchitis.
I give 3 stars to Dr. Schenkel, but his staff gets negative stars. I won’t be going back.

I have been going to Dr. Schenkel since I was 13 years old… then I moved away during college years and never found a doctor that I felt cared enough about me like he had. So, even though he was nearly 30 minutes away from my apartment, I started going back to him once I was an adult. So, now… I have been back with him for nearly 10 years and I have moved closer to him. Is that weird that it was a relief when I bought my new home that I would be closer to one of my favorite doctors?
Anyway, here is what is so great:
1. He doesn’t rush you. He takes the time to hear what’s going on, why you are there and to give you ideas about what may be going on. He just takes a seat and talks to you like a normal person. He’s not intimidating or too business like. He reminds you of the old school type of doc that knew your entire family.
2. He will bust out a medical journal and look things up right there in front of you. I love that when he doesn’t know something, he looks it up… or I have even had him call a colleague with a certain specialty to ask them a question.
3. He won’t just give you a pill pack to fix a problem. He will advise you of the adverse reactions and how those may not be worth the initial medication.
4. He apologizes for running late. Look, sometimes it happens… but at least this guy is man enough to make eye contact, say your name and apologize for your wait.
5. If you need to get in to see him for an emergency… and you are willing to wait a bit… they will get you in.
6. His office isn’t all slick white, multi complex… it’s a down home normal doctors office. Simple… but filled with good care.
He’s my kind of doctor… and I am thrilled that I found a house near him. :)

I have been Dr. Schenkel’s patient since 1984, and live 20 miles away, so that says something right there. He takes the time to talk to you, treats you like a human being, and takes a balanced and practical approach to practicing medicine.

I found Dr. Schenkel from the recommendations of fans from Unilocal.Thanks guys!
Dr. Schenkel was extremely nice and professional. He’s a very likable guy and he’s from the old school, w/​no computers (yet). He is not a pill pusher like a lot of doctors I’ve had experiences with and is extremely patient and informative. He was very thorough when giving my check up and made me feel cared for and comfortable. I feel really lucky to have found him. I’m sending my husband to Dr. Schenkel now too. Highly recommend to anyone.

I went in for my physical yesterday. I was so pleased with my visit that I created a Unilocal account to review him.
Although I was a new patient, I felt right at home in his office. Dr. Schenkel is a great physician. He carefully listened to my concerns and offered his opinion. To top it off, his staff was very friendly.
He is also an in-​network PPO provider under Blue Cross Blue Shield.
By the way, the address currently listed is incorrect. He is now located at 7230 Medical Center Drive, Suite 600, West Hills, CA 91 307.

Who would have known that google could have found me such a wonderful doctor??? He was very patient, asked a lot of questions and really digs to find the problem and not just push pills on you. Being a first time patient I was in and out of my appointment in 20 minutes! Office was clean and organized. The old lady at the front desk can be a bit intimidating but she turned out to be quite sweet in the end :) I will definately come back to him!