Scott Calig, MD

This review is in no way indicative of the Dr. Calig or Dr. Sager… THIS IS SOLELY BASED ON THEIR RIDICULOUS STAFF!
I try not to leave negative feedback on any of these portals because I can appreciate the role negative feedback can play, but these people leave you no choice!
I’ve had to call three times now and request for the Dr. to call me, only to have a bitter or preoccupied or uninterested person answer the phone and push me along. All three times I’ve literally had the call end with «uh huh buh-​bye» or the ever pleasant «uh huh» and click!
And three calls later, the Drs. have yet to call me. I’m moving to another practice. This is ridiculous.
I haven’t even added the in-​office experiences because it’s just as awful! There is favoritism with certain patients/​parents and the ever lovely rude or uninterested receptionists/​front office staff who just blame you for everything under the sun, only to be proven wrong by you.
The doctors are wonderful. Their front office staff are complete idiots.

I have been coming to this Dr. office for years with my kids, the Dr. s are very knowledgeable but the staff is rude. If you make an appointment plan at least an hour before you are going to see the Dr. I spent less time in the ER than waiting in the waiting room at this office. When you mention the wait to the staff they will blow you off! They keep using the excuse that they have a new system so they are still trying to figure it out. I brought my son in for a well check up and when the nurse came in (after waiting 45 minutes) she asked what was wrong with him… They also almost «accidentally» gave my son the flu shot last year with his immunizations…

My grand-​nephew was visiting from KS and got sick. I was able to get him into the morning walk-​in. I liked the separation between Sick and Well waiting room. The staff was compassionate and efficient and the medical care was superb. I highly recommend Dr. Calig.

Walk in hours 9 to 945
M-​Fr

Doctors are great
Waiting time is horrible approx 45 min to hour to get to see the doctor and that’s with appointment.
I have been taking my kids for 4 ½ years and I am thinking to switch doctor as its not acceptable to wait so long:-(
With all the appreciation to the knowledge of the doctor I will not come here anymore. Tired of this place.

I’ve been bringing my boys to Dr. Calig for years. Most of my visits over the past few years have been with Susie, LOVE HER! I’ve never had a problem with Dr. Calig, he always takes time with you, no problems there. I took my son for his physical last week and he tried, almost INSISTED, got down right indignant with me because I don’t want to give my son the vaccine for HPV. I mean this man ARGUED with me for a good 10 min! Vaccines are a personal choice especially when it comes to those that have only been given to boys for the past 4 years. AND doesnt prevent all types of virus or cancers. Do your research on vaccines! I didnt appreciate how he literally tried to BULLY me and put some kind of guilt trip on me for not wanting to give it to my son! And this whole exchange took place in front of my son!!! So unprofessional! I understand that they may think they are doing whats right or helping to not spread disease, BUT respect the rights of the parents and LET IT GO If they chose not to vaccinate! For this reason, I will not EVER go back to see him, I will continue to see Susie. If she ever leaves then maybe it’s time to find a new doc.

Dr. Calig was my pediatrician growing up and now that I have a child of my own I wouldn’t have anyone else watch over my daughters health! Recommend him 100%

My son has been seeing Dr. Calig for the last 5 years, his staff and office are amazing! His staff makes my son feel very comfortable when he has had any immunizations. Very accommodating in appointment times and same day appointments.

We have been going to Dr. Calig and Dr. Sager for years. We trust them to take great care of our kids! All of their immunizations have gone smoothly and the kids feel very comfortable and well-​cared for by their pediatricians. The medical assistants are kind and patient, and laugh at our silly jokes. Thank you Drs Calig and Sager!

bad customer service, actually customer service was none existing dr. gave me over counter remedy (SUSANNE)went to another dr and my daughter has ! will update when i have the patience very upset

Dr. Calig has been my children’s pediatrician since they were both born. I met Dr Calig the morning my son was born when he came to the hospital to check on him. He is ALWAYS friendly and assuring. He is very knowledgeable and also Love Dr. Suzie. My kids always look forward to seeing them even when its for shots. When my daughter was in the hospital for 2 weeks, he came and checked on her daily, when he couldn’t, Dr. Sagar came instead. I have definitely experienced high waiting times but not the majority of the time. The office staff has changed a bit, but unfortunately so has the medical industry. I am so happy to have had Dr Calig as our pediatrician.

The actual medical care was adequate but the office is not well run. Constant excessive waiting times, front office staff and billing staff can be very rude as mentioned in the other reviews. The final straw was a medical billing code error that their office kept making which caused major long term headaches as they were trying to get away with charge $ 150 per immunization shots for our newborn, which is their standard rate, even though we had Blue Cross and their agreed upon Blue Cross/​Blue Shield Rate was less than half that amount. They kept billing as is we didn’t have insurance when we did, and it’ been 2 years of back and forth with their billing dept. Needless to say we pulled our business from them and started seeing another doctor in Encino and everything is MUCH better run. To top if off, I paid the amount owed in full for what they said they would accept as a cash patient, they cashed the check that had our agreement of paid in full on it, and they still sent us to collections. Do not trust their billing dept, very greedy and not willing to own up to their mistakes. There are better offices out here in the West Valley.

Love, love Dr Calig!!! He is the best pediatition ever! I have been taking my sons to him since my first one was born. 12 years have gone by. I met him when he came to the hospital to check out my son. Huge smile and knowledgable, reassuring and absolutely wonderful. He participated in my twin boys delivery and when 1 went to the NICU he kept constant tabs and kept my informed beyond the Neonatologist. I don’t know what I would have done without him. No time has his practice ever turned me away or been to busy to get my boys in. If Dr Calig is n/​a he always seems to be informed and gets back to us as necessary. When I had my 4^th con 2009 I drove from San Diego to West Hills because there is no Dr I have run across that I trust more. Due to my sons dad’s military we have had to move lately and have been back n forth from Texas I still have driven and made sure my sons see him at least once a year! His office staff has changed over the years some are still their. There are good a d bad ones sometimes as with everything but even then they always maintain the core of Dr. Calig practice and that is amazing care for our children. This world would be so much better if more medical people had the stuff DR Calig is made of!

The doctors & P.A. are excellent, however the wait time to get in and see them is getting to be excessive. Also, the front office staff is very rude. They don’t greet you when you walk in & God forbid you ask them to do something for you, because they act like it’s the biggest chore in the world. The person that usually checks us out always has a scowl on her face, and she’s very, very rude. Not the friendly environment it once was.