Baxter Finley Barber & Shop

This place rules. Best haircuts I’ve ever had. I like their clay pomade too. Victor gave me a perfect fade last time and the guy next to him seems to give good classic cuts.

Best Barber Shop in Los Angeles! Every single Barber is to quality, you can’t go wrong. They are friendly and the atmosphere is relaxing. I look forward to my visits.
I’ve been to so many places in LA and must say this is the absolute best as far as quality.

Tons of hype.
Mediocre product.
Heard hype after hype from all sorts of «dudes in the know» in the area and man, I mean… the place is nothing special.
I understand it’s barber specific but the barber I had was mediocre – I told him something and he did whatever he wanted anyway… I feel like he would have given me the exact same cut regardless of what I asked for.
The other barbers cutting hair while I was in the shop looked like SuperCuts barbers in training and seemed like they had no idea what they were doing.
Nothing special. Don’t buy the hype.
Sorry.

First time experience was the worst thing ever… I walked in today and the front desk associate was fairly inattentive. As for the service, my barbers’ name was Erik… Unfortunately, my cut was rushed and unfinished — I found patches of stray hairs left on my neckline. You’d think for such inflated prices the results would have some degree of polish but the overall experience was lackluster. I’ll stick with my go to stylists and barbers that actually know what they’re doing and take pride in their work.

Extremely professional business. An elegant upscale take on the classic barbershop.

The worst. The absolute worst. From the hipster nihilists who dictate the appointments and shrug their shoulders cavalierly and say, «we’re booked like 93 percent of the time so, we can only do the services we have time for. Sorry.» I’ve lived here two plus decades so the attitude is something I’ve grown used to yet they still seem to carry out with precision expertise.
If you’re «lucky» enough to get an appointment within a week of the time you’d like it, you may only be offered one service so if you want a beard Trim AND a hair trim you may very well be SOL. As far as their response to that quagmire, see above …
After all that their barbers suck. One chopped a chunk out of my Beard and then said oh no that’s not skin that’s just some gray. It was skin.
All in all, go anywhere but here. Seriously. Go to supercuts. Floyds. Anywhere else. This place is simply the worst. Over inflated prices and egos.

Great place. Decide to try since its close to my workplace and ended up really loving it. Great atmosphere. I had my hair cur by Victor. He was very specific and made sure to know exactly what i wanted

First time here and ended up with Chris. So glad I did cause I don’t think I’ve ever walked out of a barber shop 100% satisfied with the haircut up until now. Even though my hair isn’t the length I want it yet, he made it work until It grows out.

I used to get my haircut here all the time when I lived nearby on La Cienega. Nice vintage atmosphere, cool folks. The cut was always great.
Generally not a talkative sort of vibe in the shop, they ask you what you want and they cut. They do a straight razor back of the neck shave at the end which is great. Don’t come with product in your hair, because they’ll just spray it with water and get to cutting regardless. I made this mistake once.
At around $ 50 for a cut they aren’t cheap for a barber shop (getting into salon pricing there) but I have yet to have a bad experience here. They of course sell their Baxter of California products here, which are good for certain hair types but are a little overpriced in my opinion.

This barber shop is by far the best I’ve ever been to. A friend of mine recommended it to me about a year ago after my barber moved. Ever since then I’ve been coming here and always have a great experience. The barbers always take their time and make sure that my cut is exactly what I want. The front desk guys are always friendly and helpful. The place is always super clean. The products they use are high quality and work great. Two thumbs up all around!

Weirdest barber shop ever and the WORST customer service.
No one at the salon talks to each other, which makes it uncomfortably quiet, and what’s worse is that there is no music to break that silence.
I arrived about 10 minutes early for my appointment, and waited for the receptionist to finish her phone call so I could check in. She checked me in and said my barber is finishing up with his previous customer and would see me next…
I waited for my appointment and when it came my barber had someone else sit in his chair. Now, this wouldn’t have been a big deal if I was given an explanation as to why my appointment was given away… but there was none. What’s worse is that the receptionist disappeared and there was no one to assist me…
Honestly, being treated that way felt like poop.
I felt so terrible in fact that I bailed out before I even got my hair cut because it was so uncomfortable.
Save yourself the torment that comes from the wasteland that is Baxter Finley… there are plenty more awesome barbers nearby…
Try Rosewood barbers just a block down the road…
This place may seem trendy because of the design, but the people are HORRENDOUS JERKS! Not worth it.

The barbers at this shop are great. But behind the scenes there are some sketchy things going on. For a while now it’s been going through a corporate transition and has lost what it once was. This review is written out of love for the shop and the hope that what it once was isn’t gone.
First I want to point out that everyone complaining about being late and getting bumped needs to realize that they are running a business. If they let you in 10 minutes late then that means the next customers appointment starts 10 minutes late and then they are waiting because you showed up late. That’s not fair. Yes it is a unforgiving rule but try and put yourself in their shoes. It’s a popular shop and they are trying to get to as many people as they can. They need to stay on a schedule.
I really don’t want to rant so I guess my problems stem from the price increase with no value increase. I feel like the experience at baxter isn’t consistent (towel, neck shave, etc) and so to add a 25% price bump randomly is ridiculous. I would love to hear from a barber to see if their pay increased but unfortunately I can’t handle a $ 50 + tip each month. I’m not angry. I know a lot of people in LA can… but I can’t. So I have to find another shop.
Side note: Their website doesn’t seem to reflect this pay increase? Or maybe they backed down from that decision.
Conclusion: Great shop. Great quality cuts. But I would guess that this price increase is only the beginning of customer side changes. I would say more but I don’t want to get anyone in trouble.

Is Baxter & Finley owned by SuperCuts?
Here’s what happened: I arrived 5 min prior to my appt. and yet I sat and waited and then waited some more. I didn’t get what I expected.
After the barber messed up I suggested getting a faded undercut. He refused to fade it because he was running low on time and his next appointment had arrived.
This place is overpriced. Customer service is subpar. And Anthony is the worst.
Go somewhere else.

Best barber shop in LA. Been going to Anthony for over a year and have never left with anything less than a stellar haircut.

Really cute hipster spot and watching the barbers cut other customer’s hair, you can see the detail and effort they put into their work. This place has a classic old school, but polished feel and if you want a new style they definitely have the artistry and creativity for it.

Just got my haircut from FRANCISCO. Terrible experience, he doesn’t know how to fade. I asked for a skin fade with straight razor, and I basically got a simple buzz with clipper. The fade is awful, i wish I would have done it by myself. On the top of all, I have been charged 45 $ for just a side buzz which is not fair at all. They double charged me although I told to the guy at the reception to double ceck because I didn’t get a full haircut. Besides all this, I Waited 40 minutes after the original appointment time. End of the story: I’m going to buy a clipper to fade and fix my own hair.

Today was my first time here and I had a great experience. I got a haircut and shave done by Alex and he did a really good job. I showed him a picture of what I wanted and he nailed it. The hot shave was a first for me and there was no detail left untouched.
This was a Saturday appointment so how this works (same for Fridays) is the phone line there opens up at 1030am for same day appointments. I had to call 4 – 5 times to get through but they scheduled me at a time I could take and everything worked out great. There’s a lot of street parking around the area but give yourself some extra time to get there because they do have a cancellation policy if you arrive 5 mins past your scheduled appointment time. The price was a little up there but if you’re looking for a professional and enjoyable experience with skilled classic barbers and an awesome atmosphere then I definitely recommend this place.

I’m actually writing this review from Rudy’s Barber shop on Melrose where I’m waiting 10 minutes for a non-​pretentious, friendly hair cut at 4pm… I had an appointment at Baxter at 3:20 and arrived at 3:28 because of typical friday traffic and the fact that they don’t have a parking lot so I had to park a few blocks away and walk. I was told that I missed the deadline, by 3 minutes and that my barber was no longer available. I asked if he filled the appointment within 3 minutes, since I didn’t see him on the floor. The desk guy, clearly at a loss for words went in back to talk to him and returned 5 minutes later and said it would be cutting in to his next appointment later that day if he were to take me. Ironically I was just coming in for a quick fade touch up which would certainly not even take a full hour, but no one ever bothered to ask what I wanted, to actually asses if this 3 minutes would throw off their day. So they’d rather miss a sale and a tip and piss-​off a long time customer rather than maybe speed the haircut up by 3 precious minutes or even skip the hot towel at the end? The desk guy had no words left at this point and just kept repeating that «it’s policy», which I get is his job, but the barber should at least have the guts to come out and speak face to face. I asked to speak to a manager and was told «she doesn’t really come in.» My guess is that explains why the place is so poorly run and the turn over rate for barbers is so high.
While I’ve had some great haircuts here in the past this lack of common sense and the fact that they approach this «deadline» in such a condescending way makes me feel 100% better about sticking to Rudy’s where I might not get a 1.5 hour precision shave but I know I’m valued as a customer, treated nicely and will save $ 20.

Baxter is bringing the class back to barbershops. The barbers have great suggestions for hair cuts if you’re looking to try something new, and the design of the building is really cool!
I’d ask for Mike the drummer if you want to look fly :). His head may be shaved but don’t let it fool you, the dude can give a mean hair cut.

Used to be my favorite — Not any more.
Whenever I came to LA this place was my favorite to get a haircut — but it seems the good times are over. On my last visit I had a guy called Anthony working on me. Worst haircut ever! Maybe he had a bad day, but that’s no reason to be so uninterested and sloppy. I saw scissors in his hand for maybe 2 minutes, the rest of the time he was driving his electric shaver through my hair. But even that wasn’t clean. My spouse had to re-​work all the edges when I came home. I was happy to pay $ 45.– plus tip just to get out of there.