Charlie the Tailor

A negative start however a positive finish. I went to see Charlie on a Saturday to have jeans taken in at the waist, the price he mentioned was very high however it was closing time on Saturday and I left them with him. The following week I called a few other tailors in the area and they were a lot cheaper. When I went to pick up my jeans I mentioned this to Charlie who said to me you must pay me what you think is fair. I did pay what was fair. I will go back to Charlie as I liked the way he treated me in the end.

Excellent. Brought in my wedding suit. Very professional, helpful and knew exactly what to do with a nice suit.

Oh my, what a complete shit show. DO NOT GO HERE. YOU WILL REGRET IT, guaranteed.
I made the mistake of not reading the Unilocal reviews beforehand. Wish I had.
Nobody speaks English. Nobody comes out of the sewing room when you walk in, even though they have a bell that goes off when you walk in. They don’t have ANY sort of system when you come to pick up. I had to talk on the tailor’s cell phone to Charlie, the owner so they could find my suit. They had me come to the back to ID my suit. It was bad. really bad.
Then. my pant hem was done so poorly that I just pulled it apart when I got to the car. Literally pulled one loose string and the hem just came apart. Screw it, I’ll let them keep my $ 25 and go somewhere else.
Sheeeez.

I brought a silk dress and silk blouse in to be fitted. The gentleman who was there said he could help however, after a few attempts to tailor the dress, it was clear he was not trained or equipped to professionally do the job. He got his boss, Charlie, on the phone and tried to explain what needed to be done. Although very nice and polite, this gentlemen’s limited English skills prevented him from articulating what was required and he proceeded to hand me the phone.
I was told by Charlie, that I should come back in an hour, despite the fact that it was 2:00 p.m. and well within his business hours. I have no problem if the owner is unavailable but should not be asked to adjust my schedule when the store is left in the hands of an untrained employee. Needless to say, there was no service and I will NEVER go back again.
When you have a business that is supposed to be open and able to provide quality service, unless there is an emergency, the customer should never be asked to accommodate your hours… that’s the job of the business owner!

I could not agree less with the bad review. A friend recommended Charlie, and I was a bit perplexed by the horrible review, the only review on Unilocal,but decided to risk it. I was very happy with everything. Charlie gave me a good price and had 5 pairs of jeans hemmed and 2 dresses repaired in just a couple of hours. I would definitely recommend this guy, everything was good quality and the customer service was excellent.

Terrible!!!
After giving this guy tons of my stuff for mediocre to just plain bad work (I had to take a pair of pants back 3 times for them to get it right), I came in with a pair of jeans and he told me that he would have to charge me 3x for them ($ 60). He said it was because he was afraid that he would have to work on them 2 or 3 times like the last pair. Seriously!!! How is it my problem if you’ve got a crooked eye?! Yeah, don’t take your stuff here. You are much better off finding a place that does things right the first time and doesn’t overcharge you because you want things done right. Not to mention this place is a rip-​off anyway to begin with. Ughk!