Etch Busters

Removed the scratches on my windows at work and it looks sooooo much better. The guys were great and worked for a few hours. The price was agreed to before they came out, the window looks brand new now, and got a statement the next day for what was quoted. Thanks guy!

Complete bait and swtich scam company! I am a general contractor who hired this company to remove a few scratches on a clients window. They sent me a bid for $ 469.00 and stated it would be removed for that price after i sent them pictures. When they went out the next morning they sent 4 technicians instead of 2 people (they charge $ 55.00 per hour per technician) which doubled the price as well as sent my assistant a different invoice then what they sent me so she faxed back a switched invoice. Then to top if off you can only contact them thru email because their secretary is «deaf» so there is no way to speak to anyone at the office. On top of that they tried to stay longer so that they could charge me over $ 2,000.00. They called my office and told my secretary that I was at the property and had authorized them to work 6 more hours and approved over $ 1200.00 more of work. Funny thing was that I was never at the property and was at my office. I spoke to the owner and told him to leave since they had not started the work yet and he threatened to file a lien on the house stating they already got there and my secretary already sent the contract. like an idiot I let them stay in which they did a lousy job, did not finish and charged me for just setting up and doing an hour of work with 4 guys. This company is full of lies and scams so please beware. Also as a contractor it will be much cheaper to replace your windows instead of hiring this company who will give you the bait and switch and then send you lien notices if you don’t agree to pay even if you cancel the work. I hope that the world reads my review so they dont get scammed…

Very happy with the work provided. Tip: Be very VERY specific with all the information to them to complete all the work you want done. Make sure to document every bit through photograph and written word.