Express Locksmith

These guys are great. I got locked out at rush hour and they went overboard to help. They also checked me out to make sure I was who I said I was which I appreciated. Thank you Ezra and Yuri.

Ezra (the owner) and his people go out of their way to do right by you, so I’ve used Express for years. Only hear positives from others I’ve referred for business and home needs. Very surprised by some of the negative reviews, based on my long term experience. Honest, professional, reliable and responsive.

Ezra is great. Dependable. My condo association uses. So do I on an individual basis and I totally trust Ezra’s knowledge, work, prices. etc.

Have been coming here for awhile thanks to my neighbors recommending them. These guys are always nice and I’ve never had any problems with any of the keys I’ve had made. Reasonable prices too.

I had a really bad experience there today. I needed copy of my building’s keys. Needed 4 copy at least. I also knew that it’s not a cheap key but when the guy who works there said $ 17 each, I thought wow! $ 17?! But I needed copy anyway, so stick with the plan. I ordered 4. Then everything’s done, he didn’t tell me how much the total it would cost, but I needed to pay so I gave him my my credit card, and he swiped my card and came back with the receipt. I saw the receipt, says $ 94!
$ 17×4=$ 68
Yes, they tried to rip me off!
My boyfriend complained to the guy, «you overcharged us!»
Eventually I got $ 18 cash back .
Hello? It’s not enough! Even I paid tax, still they owed me $ 2 more. I was supposed to get $ 20 back at least.
And they don’t have invoice… Great…
Maybe I’m not the only one victim here…

My Condo Association has been doing business with express locksmith and have had a pretty good experience because we are a large account. Do not try and order any parts from them because they do not follow through and the employees have not clue what is going on in the shop. I have waited over two weeks for my part and keep getting a run around and they have lost the original part.
Unhappy customer and will not use them ever again
RO

Express locksmith helped me make a key for my apartment that no one else had the ability to. They gave me an extremely reasonable price. Great service. Didn’t experience any kind of rudeness. They were extremely professional. Thanks again Guys!

I really like these guys. My building is one of the buildings that has a contract with Ezra, so I have to get my keys made here. That said, when I moved in to my condo, I needed new keys and also to shore up the safety on my balconies and sliding glass doors. Ezra was so sweet, funny helpful. I’ve known him now for 8 or 9 years, he’s always been great, to me, my husband, my daughter.
And the guy who works in the shop with him is really warm and nice too, can’t remember his name. It’s a little mom and pop shop. They’ve always been good to me.

Made an appointment with them, they never showed up nor called. Very unreliable, would never use.

As I mentioned in my check in, the owner is super friendly. He charged me $ 4 to copy a key another place tried to charge me $ 13.75! Won’t go anywhere else in LA for key copies or locksmith services again!

RUDE! LIARS! SCAMMERS! Stay away from this company at all costs. They are disrespectful, rude and unprofessional (and that’s if you’re lucky enough to ever catch them in the office). The only reason they’ve stayed open all these years despite the way they treat customers, is that they have contracts with building management companies. Because of this they can hold tenants hostage because they’re the only company that is authorized to make copies of keys. If you have a choice — take your business to any other locksmith!

If you want rude and ignorant than this is the place for you. Don’t waste your time or money.

Best locksmith experience I’ve had. Came down to LA from the Bay Area to visit friends, but stupidly locked myself out of my car. I called another company first, but they quoted me an hour to an hour and a half. I called Express Locksmith, and they said they’d come within 30 minutes.
After only 15 minutes, Ezra showed up to help me out. He was really nice and funny, and got right to business. It took him around 3 to 5 minutes to open the car, and then he had me show my license and registration to make sure it was my car he’d just opened. (He asked for registration up front, but it was locked in the car, so I showed him after the car was open)
I really appreciated his checking to make sure it was my car; I would hate to think that a locksmith would break into someone’s car and just assume it belonged to the person who called.
Overall it was quick, painless, and Ezra has a really fun personality; it made getting locked out of my car almost a fun experience.
I would absolutely use this service again (too bad they don’t have a Bay Area location!) and would wholeheartedly recommend them to a friend.

Super fast and friendly… have somewhat «flexible» hours usually open between 9;30−10:00 and I came around 9:45 but they opened immediately for me… very accommodating!
I think keys were around $ 2 so not expensive either!

The most professional reliable company on the west side. Ezra is extremely creative in finding security solutions and suggestions to his customers. We would definitely use him again.

Sooo helpful! For everything I needed at literally less than half the price I was quoted at other locksmiths within a mile of this shop. Ezra, the owner, is super knowledgable and aside from that, he’s the nicest guy ever. You come to duplicate keys… and you stay for the company. Quality service. Quality people. Easiest five-​stars I’ve ever given

Ezra at Express Locksmith is the BEST! Our building has been using his company for years, and he is always reliable, fast, efficient, and more than fair with his prices. This morning, I locked myself out when my door closed behind me, and he showed up in 15 minutes to get me back in! I have nothing but wonderful things to say about Express Locksmith.

I am looking around for locksmith now in west hollywood area and saw this name. Not sure if it applys since its been over a year since I used this place. but this company truly should not still be in business. They used to operate out of Vons parking lot was their location. Now i see they are elsewhere, they are not honest and totally left me without ANY locks or keys when I complained about their crazy high prices even after I had asked for an estimate up front and then they tried to change prices mid =job… I would not recommend anyone use this business, they are not honest.

I locked myself out of my apartment a week after I moved in and my car keys were in the apartment. I was in a hurry to get to work and I called express locksmith and told them I was in a huge hurry. The locksmith showed up quickly and was very friendly and went to work right away. I had my car keys in no time and I was only a few minutes late to work! Overall good experience and the price wasn’t bad.

I came in here to get a copy of my new apartment key. They were friendly and showed me various design options for my new key. I picked a pink Hello Kitty key and I love it. Their prices are reasonable as well.
The last two reviews are from 2 years ago and are incorrect.
I have recommended this locksmith to all my friends. They also do house calls at any time of the night; good to know in an emergency! :)