Atlantic Nissan

This place is downright horrible and I regret ever stepping in those doors.
The dealer took complete advantage of me and I paid $ 2000 over fair market value price for my 2010 Nissan Sentra.
A few weeks later my father, who co-​signed, went back complaining that the engine makes a ‘clicking’ noise. The service department insisted that all nissans make that sound, which is a lie because I had a Murano for several months that never made a sound.
The miles on this car is extremely high considering it’s only 5 years old. When I complained about this (and the clicking noise) 3 different times I was told I hit an amazing deal and should be grateful for such a good price.
They also sold me a car without an antenna, which I have complained about 3 times and was promised I’d get a call about the next day– NEVER happened.
I was told I’d get free oil changes for 3 years– turns out I only get 3. They expect me to change my oil once a year. If I get it changed elsewhere it voids my warranty, which I’ve asked for a physical copy of 3 times and they refuse to give it to me.
I’ve complained that I want out of this car now and according to them, the only way out is to lease a brand new Sentra and pay double what I’m paying now.
This place is horrible and needs to be avoided at ALL costs.

Purchased a 2014 Nissan Altima from Atlantic Nissan. I was told for the entire duration of my lease I would receive free oil changes when I took my vehicle to service because my airbag light was on I not only was told I had no maintenance package (AKA i didn’t get free oil changes) they also informed me that the automobile accident I was in was the cause for the airbag light being on it was a sensor issue. They told me to bring the car back to the body shop that did my front end work. Then they proceeded to show me under the hood of my car the overspray that is caused by body work, mismatching nuts and bolts. The service guy asked if I bought the vehicle used. I drove off the lot with 3 mile on my car.
I then asked him to check to verify my maintenance package which is when he told me I only had the extended warranty package which nearly knocked my socks off. I once sold cars and know NEVER purchase an extended warranty they are never worth what you pay. I must have signed this form in finance while signing the other 42 forms that where there (my fault for not reading through every single piece of paper)
At the time of my lease I had not so great credit resulting in a high monthly payment the finance manager promised in 12 months after making on time payments for a year nissian would allow me to lower my payments THAT WAS AN OUTRIGHT LIE! Unless of course I played out over $ 10,000.
I am now stuck with this car that I don’t even believe is safe, my airbag light came back on after service reset it so God only knows if it even works properly I hope to never find out.
I NEVER WRITE BAD REVIEWS but this place needs to get shut down. DO NOT BUY YOUR CAR THERE!

The stories I have about Atlantic Nissan are almost unbelievable, stories that news 12 should jump all over and point more than a shameful finger at.
In my opinion, not only is it awful service, they are down right criminals. Legality in question I won’t reveal names or legal complaints, I’ll just discuss what you should all avoid.
Similar to most dealers, stay away from their finance department, don’t buy the extended warranty, they said as long as I bought it if be covered for various things and I’d have free oil changes for the life of the car or warranty. I never once received a single free oil change, and the warranty covered jack shit. They offered me a 4.6% rate at the time with I took only to find out they wrote it down on the contract in fine print as 6.4%- I got a good deal on the car but after I bought it I waited all night (hours later) for them to get it off the lot, telling me the one I bought was damaged and they got me to take a different color by offering me low jack and a remote start– I took it, no problems there.
Oddly enough My XM trial was up in half the amount of time I was supposed to have it and was registered under someone else’s name. Again, no big deal.
Over the last 6 years however I have repeatedly felt screwed over, and taken advantage of. I have never been there when another customer wasn’t showing frustration towards their situation at Atlantic Nissan. The last time I was there I was told I need struts and shocks, and it took them a weeks time to «fix» a slew of issues they kept finding with my 2008 Rogue. They never fixed the shocks and struts originally said to be bad, instead they charged me $ 4,000 and handed me a sheet of paper with chicken scratch hand writing saying they replaced my breaks and rotors… No official Nissan documentation, just useless notes on paper– What they did was give me all used parts and take away my newer genuine Nissan parts and charge me an arm and a leg for it. When I showed up to get my car they couldn’t find it for a half hour, eventually saying it was in the car wash. I walked over where the guy was spraying car after car after car and mine was sitting up with the sunroof open clearly still wet. I asked to take my car and the guy rudely said «I’m not done doing my job». I watched him spray water on a few more cars and then sit in mine and drive it ten feet forward where it sat for another ten minutes before I told him to give me my keys.
Every single crook in this place is out to get you. I cannot wait for the day when a class action lawsuit brings them down.
I know a few people who refuse to go there and I wish I had never brought my car there for service.
I have no idea now, what parts they stole, what parts I have, and where my 4grand went. What I do know is that one of the mechanics and one of the guys at the service desk are in on a big scam, and I know their names to.
I was approached by them after dropping my car off and asked to go to an ATM and get them money and they’d save me money from Nissan by «hooking me up»
I was given my car back with 30 more miles on it and god knows what else.
I will never ever trust this place again and neither should you.
This latest experience is truly the nail in their coffin, I should be reporting them to the BBB
And people need to know they will try to rob you blind!!! They are rude, unprofessional criminals. They literally stole from me and who knows if what they did to my car was even safe.

No experience with buying a car here, however I bring my nissan for servicing here. Staff is extremely curteous and friendly. However, the wait time is excruciatingly painful. Two hrs for an oil change? What is the point of having an appointment? It makes me never want to have work done or get an oil change because the wait time is beyond ridiculous. I suggest they give less appointments out because they are definitely biting off more than they can chew. Service has always been great my only complaint is wait time, oh and pricing for services! They charge the highest possible prices for everything.

I am shocked by some of these reviews, I recently bought my 2015 Nissan Sentra and not only was I not pressured but my salesman was great! I highly recommend using Odane! I went in for the first time April 4^th he let me test drive and when I told him I was not going to buy today he did not pressure me into it. He took down my information but did not bombard me with calls or emails like other dealers did. I went in April 29^th and sat down with him and because of how easy going and not pushy he was I bought my car. The next day I had a few more questions which he answered and was very nice about. If you’re going here use Odane!

The ’15 Nissan Rogue is definitely nicer than the one it replaces. It feels a little more «polished». Better fit and finish.
The dealership itself was OK.
There were hundreds of orange balloons hanging from the ceiling. Signs said something about «March Madness». It didn’t look great. In fact, it looked a little messy.
Overall it was fine. The Rogue and the Murano were easily accessible and the showroom was brightly lit.
Our salesman, Nick, was dressed nicely and was very polite. I’ve seen salespeople in jeans and sneakers. I know it’s a Nissan and not a Mercedes but it’s still nice to deal with someone that looks and acts like a professional.
He took us out for a test drive and was easygoing, polite, and professional the entire time.
Then it was time to «talk numbers». The first number was … Well … Ridiculous.
Sometimes the first number they «throw at you» is downright insulting. I guess negotiating is part of the process — but I wish it wasn’t.
It’s a pain. It’s a hassle. It takes much of the pleasure out of something (buying a new car) that should be great fun.
A co-​worker told me that the people at Babylon Honda are nicer. We may try them this weekend.

Please try and avoid this dealership if you can. They sold me a used car which had numerous problems within the first year that they refused to fix. I had to dump thousands into the car even though I had a warranty that they insisted I purchase which did not cover ANY of the issues. Pretty sure it was a sandy car. They do not care about their customers and are only looking to make another buck.

Just try and get them on the phone. Are you a new customer Press 1
Would you like to talk to real person about buying a new Nissan press 2
If no one answers press 3
It doesn’t really matter, no one ever answers the phone. If anybody works there they sure don’t want to be bothered. Can you imagine getting your care serviced here? If they’re still open, Nissan ought to close this store. What a joke.

Worst car buying experience ever:
Bought a Nissan Rouge there and regretted it since day 1.
While we were negotiating with the saleswoman, music was blasting and the ego meat heads in the front were throwing profanities on every other word they said. That should have been the first sign.
We were there for 8 hours, and they do that on purpose to wind you down.
Once we got into the finance department, they gave us a crazy interest rate, and when I said I was leaving, they went down over 5 percentage points. I had excellent credit, so I knew they were trying to pull a fast one. And they conned us into getting the extended warrantee, telling us if we don’t use it, we get our money back. Turned out that was a big LIE.
The following day, we went back to the dealership to tell them we didn’t want the extended warrantee anymore, and they told us it was too late. Turned out, I had 60 days to return it. Another LIE.
We sent an ‘anonymous survey’ back to the dealer expressing our displeasure. A couple weeks later, we received a nasty email from the saleswomen blaming us that she didn’t get any money from the deal and referenced specific items in the survey. So that anonymous survey wasn’t so anonymous. That was another LIE.
I will never shop at Atlantic again and advise anyone entering that dealer to beware. I will also never buy another Nissan. Traded in the car 2 and a half years later, and the value was less than 50 percent. These cars do not hold their value.

I’ve bought several cars from Atlantic Nissan over the years. This time around the quality of the sales and credit staff was pretty good and I got a good deal on a new car.

Went for a simple test drive and to get some firm pricing on lease options. We called ahead to make sure they had the car we wanted, and to arrange a sales person to help us. Upon arrival, we had to chase someone down to help us, who let us know they would send someone right over. We waited about 20 minutes when we were asked if we needed any help from another agent, yep, so he offered to help. Things went downhill from here. He knew nothing of the car we wanted to test drive, could figure out how to operate the vehicle, and therefore was unable to offer us a test drive. We spoke at length about our interest, the deal on their website, and what we should expect to pay, total, to walk away with the lease. He yanked our chain, never commuting to a number, then promptly disappeared. A few minutes later, we spot him helping other customers. We walked off the lot immediately. We won’t be returning to any ny auto giant dealers, nor any Atlantic auto dealers. Don’t waste your time.

If I could rate these thieves any lower I would.

ONLY 1 PROBLEM THIS TIME. I purchased a 2011 Sentra SL ⁵⁄₂₀₁₁ and then this year a 2012 Rogue. I will say that the complete overhaul of staff was great which is why I gave them a second chance after I just went there to look (i got screwed on the 2011 Sentra with the old staff). The salesman and Manager Joe were great they beat other prices I got from huntington and few others. I do have one COMPLAINT and that is the Finance Manger Frank (I think thats his name) when we told him we had pre approved financing from our credit union he told my husband to «shut the $#%& and not say another word» when I said I wanted to talk to the manager he kicked up out of his room we were going to just leave. Beside the finance manager I had a great experience there this time but if I go back and that finance manager is still there I will not buy another nissan from them.

Went in and just wanted at first ‘to look’… Got pressured into the line «What can I do for you to get you in a new car today». I insisted after the hard-​sell that I had to sleep on it. Well, first they completely low-​balled my trade-​in. Then they magically gave me $ 2K more for it. The next day I showed them a TrueCar (they are not affiliated) printout for a competing dealer’s offering for the SUV for less than $ 1500 than their ‘best price’. I almost acquiesced to a deal in the middle, and they offered to throw in some ‘nice accessories’ to compensate. I demanded roof rack cross-​bars (about maybe $ 120 cost) to ‘make me happy’ and their idea of nice accessories were a $ 30 cargo net and (get this) a ‘first-​aid kit’! Honestly, the salesman was thoroughly enjoyable and helpful, but the ‘manager’ he had to answer to (who wouldn’t budge) made him lose the sale. Hello other TrueCar dealer! — I got MY price and THEY sold me my new car AND gave me more for my trade-​in!!!