Petco

I went in to buy a replacement filter cartridge and stopped by to look at the betta display as I always do. I saw one beautiful halfmoon betta that had a severe columnaris infection and felt terrible for it. It was marked premium and was $ 20.00, so no one was ever going to spend so much on it when it could die any day without treatment. I called over an associate and explained how sick the betta was, who then called over her manager. I explained to the manager that it obviously wasn’t fair to pay $ 20.00 for the betta, but that I’d be willing to take it in and give it the antibiotics and antifungals it needed as well as a good home (a heated and filtered planted tank) if it survived if he would give me the fish for free OR for a reduced rate. He told me that I either had to buy it at full price without the normal return guarantee, or he was going to immediately take the fish into the back and euthanize it. I argued with him for several minutes, but he wouldn’t back down and I walked out without buying the fish or the filter I had originally come for. As I walked out, I saw him take the fish into the back to kill it. I drove home crying.

I love this petco! Brought my dog in for a bath. They were so friendly, they cared about my dog and seemed like they actually liked there job. She came back softer than she has ever been. I will be going back!

It was really easy to set up an appointment and I felt that they took great care of my pup! Montana was great!

My husband and I always buy our dog’s food from Petco, initially because of their «Buy 10 Get 1 Free» program (which saves us a lot of money considering we buy a $ 55 30 lb. bag of food every 2 weeks). This location, although not the most convenient, is where we prefer to go. We’ve yet to experience anything less than great service over the last 3 years. We have required some assistance a few times with various employees, all of which were beyond friendly and passionate about animals and their job.
We’ve needed some extra assistance over the past month or so (due to our upcoming international move to Germany with the dogs) and Clyde has been beyond fabulous. We needed to have the Giant and XL travel kennels pulled off the top shelf to test our dogs in each kennel size. Clyde was very helpful and patient with us. He also alleviated my concern with having the proper sizes and quantities available when we needed to pick them up.
I appreciate all the employees here and will miss this Petco when we leave the U.S.

Thank the lord for Petco.
I was on Tumblr, and someone posted a picture of a marimo, and then a little about them. I knew INSTANTLY I had to have a marimo, at all costs. I looked high and low on the internet, and knew that I could not wait the amount of time that it would take to ship them. I googled who would have them in Utah, and good olé’ Petco came to my rescue. I jumped in my car and sped down, ran into the aquatic department, and ran around like a mad woman until I found the tank containing the marimos. There were a bunch of them in a pile, and then one by itself in the corner. I knew I needed the loner, but I had to find an employee first. It may have been because it was a Sunday, but it was actually hard to flag someone down. Once I had someone’s attention, he was really nice and helped me pick out that lone marimo. I took my new pet up to the counter and the employee there was incredibly cheerful and nice. She held down a nice conversation while she rung me up, and I believe she gave be a $ 5 discount, I am not sure though.
It has almost been a week, and I am still incredibly happy with my new marimo! (P.s. if you do not know what a marimo is, see the picture I posted and read the wikipedia article, facinating stuff.)

This is the forgotten Petco. I don’t mean that in a disparaging way – it’s just that I actually do forget that this store is there. It’s only a few blocks further from me than the Fort Union store, but I hardly every go in.
I think the biggest reason is that this place seems to be the repeat of a lot of stores in the Family Center in Midvale. Office supplies, pet store, dollar store. And all things considered, FC Midvale has a lot more going on. The new Dick’s is opening soon (already?) and Gordman’s is taking the place of the old Ross. I mean, neither of those are big wins, but add in the Deseret Book, Smith’s, a few restaurants, and lots of other little goodies and you’ve got a compelling argument to go east instead of west.
Comparisons aside, there’s nothing wrong with this Petco. Same stuff. A little smaller of a store, or maybe it just feels that way, but overall you can still get your food and toys and fish and critters and supplies that you can at other Petco stores.

Our kids are mounting a concerted effort to convince us that they need hermit crabs as pets. So, off to Petco we went, with some info from Google in hand. Michelle, at the West Jordan Petco, was awesome in giving us the info we needed, including being up front about what was needed and most importantly, what wasn’t. Her help and the wide selection of products available at this store, allowed us to move forward in the great hermit crab debate of 2012. We will be back to this store when the decision is made to get the crabs. Overall, every experience we have had with this store has been very positive. Thanks Michelle for your friendly help. If you are representative of the level of service at this store, then we have no worries.

This is a smaller Petco store but despite it’s size it still has plenty of pet food and accessories, lots of fish and other aquatic animals, and other small pets like rats and mice. Dog training classes and grooming servies are also available.

I wish I could take away stars from this place.
I found myself on a Friday, wishing my pappillion could be groomed before taking off for a weekend trip and kicking myself for not making an appointment sooner. I called our regular groomer, but they were all booked. Called another– Booked. And a third– Booked. They all explained that they fill up fast on the weekends.
I think called Petco, and— They had an opening. But not just any opening— they told me I could bring him in at any time. I should of recognized this as a sign.
I brought my dog in, and told the groomer that he just needed a wash and trim. I said that clearly, since he’s a pappillion, to leave his ears and tail long, with the rest shorter… but overall— just trim what he has.
WOW… I was specific enough.
All 8 inches of his hair around his ears was shaved off. I was so upset that I was crying. Then, when I asked for my money back, the groomer got very defensive and rude with me. Clearly, she can’t put his hair back, but the least she could of done is refund my money. But no— she refused.
I refuse to ever return. And, I will be letting all of my fellow dog owners in the area not to go here. It’s one thing to make a mistake, its another to not be able to admit it and work with a customer.

I take my Pomerainian here to get groomed. Mickey normally does him. I’ve taken him to a few other places, but at Petco he always comes out looking cute, smelling good, and with no razor burn or other issues. They treat him good and do a great job cutting him. It isn’t the cheapest I’ve found, but the extra money is well worth it. A normal grooming with bath and the spa package comes out to $ 68. My little guy needs this every 5 – 6 weeks, but his cuteness is worth it.