Wow… I am blown away… I have been trying places out for facials looking for a permanent one. Each time I have found myself disappointed where they use ok products or you feel like you should have just even spend the $ 30 – 40 on a new fancy mask and done it to yourself at home. A facial is about maintenance and also improving your skin so, on one hand I do not necessarily want to hear about my face the entire time — relaxing for a bit is also nice… I would like to hear you care about my skin, what I should be doing here and there and your recommendations. I went in and did not have to wait at all — she had a long card for me to complete which was way more detailed than I ave even filled out and she actually read it! She also had tons to say about my face and maintenance recommendations and such right away and throughout and she would see things. She also asked questions getting to know me and my face. Her space also is a very nice balance between clean and professional with lovely touches of cute hooks and shelves for you to place your belongings. She used wonderful products on me, took her time and gave me one of the best facials I have ever had. She not only did extractions but REALLY did them and was very conscious about making sure I was ok the whole time — I am used to it and am fine but some folks are a lot more sensitive so her checking in is most welcome. She also has a ton of little touches which add up to he just caring — the bed had a massager pad so having that hit pressure points while laying there was so nice along with the aromatherapy pillows and paraffin dip for your hands. She gave me a lovely hand, arm and facial massage as well which was such a nice way to end the facial. I really did feel so relaxed and calm afterwords and my skin was glowing! Her facials at regular price are well worth it and I plan to make her my go to person. She offers many treatments also for correcting your skin and waxing as well but I highly recommend even just going to her for a European facial