Chili’s

I had been to this Chili’s with my son and had great food. I came back for the Quesadilla salad. I was with my hubby and he ordered a prime rib bowl. His bowl was very good. He really liked it. My salad was ok but nothing like the one I had on my visit with my son. Half of the salad was overdressed. You could wrong out the lettuce. The other half had not one drop of salad dressing. The chicken also seemed rubbery. I also think the dressing was different than the one I had on my previous visit. The service was good. I just wish my food had been better.

Ok… Got talked into coming here from a ‘2 for $ 20′ email offer I received, the steak looked great. Got in & seated right away. Handed menu’s & nothing was mentioned of the ‘2 for $ 20′. Had to find it on the ‘Waitress replacer’, that stupid digital game console they have at your table. Asked waitress about it, she picked up the ‘replacer’ and read from there. Wow, I could have done that! Nothing mentioned about steak as a choice. Thought we misread the email but it was too late as I had deleted it. My wife ordered the Grilled Steak Fajitas, Add Shrimp, Add side or Rice & Beans, NO GREEN PEPPER. I ordered the AUCE Enchiladas. I also ordered Chips & Salsa.
The C&S arrive right away, the entrees arrive a half hour later. A Half Hour? Admitted– the restaurant was a little busy– but we were seated right at the kitchen door and there weren’t orders flying out that door. My Steak Enchiladas looked great. My wife’s Fajitas had green pepper on them! I usually give the waitress /​kitchen staff the benefit of the doubt on really special requests but asking that ONE ITEM be left off the plate and they screwed up. We flagged down the waitress and when she was told about the peppers, the waitress simply said, ‘Oh, I will have them re-​fire another…’ It was clear that the waitress screwed up. What was confusing was that she WAS WRITING DOWN OUR ORDER as we were giving it. My wife ‘opted out’ of the ‘re-​fire’. She insisted I eat mine but that she wasn’t going to have a new one made up because of the stories we’ve heard about how they treat ‘re-​fires’ at franchises. She was happy to just let me enjoy my entrée. The manager came by to apologize and to again offer a ‘re-​fire’ but we turned it down.
When I was about half way through my enchiladas, the waitress came by to ask if I’d like to get another one started. ‘Yes’ I said, ‘Chicken this time please…’. I finished my first order and waited… and waited… and waited… So long that another waitress stopped by to ask if she could get us anything else, to which I replied ‘I’m still waiting for my second order of Enchiladas’. She went right over to the To-​Go Register, did a quick search, typed something in and went back out through the kitchen. At no time did our original waitress stop by to check on us. We waited for another maybe 10 minutes and decided to cut our losses. We paid through the ‘Waitress Replacer’, grabbed our coats and got up to leave. As we were headed out our waitress appears and says, ‘Oh, are you leaving? My manager was on her way over…’ Really? To tell us what? That they can’t get anything right?
It’s a real shame too because we have been in a rut recently where we’ve gone to the same restaurant over & over and we thought we’d try something new (er), meaning going to Chili’s. I used to spend countless nights at other Chili’s when I worked on the road, but never have I experienced as much disregard for the customer…

I have not eaten at a Chili’s in roughly 10 years, so when we were out & about and saw one, I asked my husband if he would mind going there for dinner. He humored me and said OK. The greeter wasn’t the friendliest young lady, but we were sat promptly. Our server was very sweet. She paid close attention to refilling our drinks and asking how we were doing, without being overbearing.
The food was pretty good. My stepson wasn’t a fan of his pizza… but to get him to eat his whole meal is a chore… my husband got the ribs and I got chicken enchiladas. I loved my dish. My husband ate all of his ribs, stating they were good, but nothing special about them.
Three stars because it isn’t particularly very clean… and I expected larger portions of food for the price. Server was great though! We may or may not be back, if we are ever over on this side of town!

Everything was very good, I had the Buffalo boneless wings and that were HOT, at first I thought it was a little pricey, but they they were on point sauced very well and we’re delicious, For a Drink I had there new tito’s punch it was good. But I was by myself and the waitresses were very polite and nice! Overall I tell everyone to come back to chili’s it’s very good!

I like the food but theres a bartender in the middle of the day always seems irritated to be working and this kind of ruins the experience for me… yes, its a chain restaurant I get it… but at least pretend to be happy to be working. Other than that I’ve had pretty good service.

Sat down at the bar and our server was friendly and quick. Ordered an appetizer (type of eggroll) and it came out extremely quick and was very delicious. I ordered a 6 oz steak as my main dish and received broccoli and potatoes as my side. Everything was delicious but my steak was a little small. Overall a good experience.

It seems as if every time I come here, the food and the service keeps declining. This used to be a go to spot for a family meal. I don’t think I will be coming back anytime soon.

Just more the same really. Nothing special. The service was good, friendly and pleasant.

Long time customer BUT, Not Now! The lady at the front Argued with me because I wanted a Booth by myself instead of sitting at the bar!?! There were booths available, I know! I can see them! I told her several times I wanted a booth. She continued to argue with me. I said Forget it! I’m going to another restaurant! I WILL NEVER BE BACK!

I don’t know if Chili’s has gone down hill or just this location. We were excited to go, but were pretty disappointed in the food. Their queso looks and tastes disgusting. They put re-​fried beans in it, yuck.
Their fajitas came with a weird not traditional side display. The sour cream was the consistency of ranch dressing and I got 17 shreds of cheese.
I just don’t know how you can mess up queso and fajitas.
The service was great, but the kitchen/​menu isn’t.

Went to this Chilis on Saturday at 8. Only had to wait 5 minutes. Which was the only good part of the time there. I ordered the queso dip with a side of ranch. 10 minutes later the chips arrived but no queso or ranch. Instead there was salsa. The sever said the queso would be out shortly. I reminded her of the ranch. She so oops I forgot it, let me go grab it for you. Another 15 minutes goes by and finally the queso comes out. Again I ask for some ranch… 5 minutes later it finally comes. During this whole time I am with out a drink. I ended up having a different server get me a drink. Now when the entrees come out mine is literally dropped right infront of me hard enough that it CRACKED THE PLATE!!! The plate itself was greasy and you could see it was wiped with a dirty towel. After this I was not happy. I asked to speak with a manager… No manager ever came. «They were busy in the kitchen» we were told. After this experience I will not go back to this Chilis… horrible service and sub par food.

I came here with my mom and my brother. The restaurant was about half full for lunch. The service was excellent. I had chicken with mashed potatoes and broccoli (the broccoli could have been cooked a little longer), but other than that the meal was excellent. The waitress was very nice and was on top of everything.

My and the boyfriend come here just for the artichoke spinach dip and triple supper appetizer which is soo good. Otherwise service could use so work barley came back to the table but she was nice.

I believe I was being too nice when I have them 3 stars last month… I will leave two stars for the good service that I consistently encounter and the fact that their mixed drinks are pretty decent. The berry patron margarita I had in the past was incredible. Other than that, mediocre food and menu.

I’m on an avocado thing right now. To the point where I picked up a SAMs club size bag of them and when they ran out I resorted to Chilis. I ordered there mango chile tilapia with extra avocado. It was so good. The fish was fresh and hot. The mango and avocado pico de gallo on top of the fish was a flavor explosion in my mouth. My son had a cheeseburger and ate almost all of it. Our server was nice and did pretty good. My water did sit empty for about 10 min but other then that I can’t really complain. Avocado craving officially sated.

Chili’s is a chain restaurant, so I guess if you’ve been to one, then you’ve been to them all. The menus and the décor are about the same. The waitress we had was busy, but she was pleasant and checked on us frequently. However, it was a different waitress who brought us the food– the WRONG FOOD. Those types of mistakes happen from time to time, so I won’t hold it against anyone. The food was okay, although the «loaded» mashed potatoes weren’t loaded enough; there needs to be more cheese and more bacon. Overall, A-​OK.

I went in to get a to go order and when the girl actually showed to take my order she stopped me and told me she needed my phone number. I was standing in front of her! I explained I have never had to give my phone number to get a to go order and she gave me a snarky glance and said, well, that’s what I need to take your order. I have purchased food from that place before and NEVER did I have to give my number. I was right there! I wasn’t just ordering food never to be heard from again! The quality customer service approach would be to enter ANY number in so that she could take my order if the computer truly couldn’t manage a take out order without it. But she just snarked at me and I decided I was not going to give the company money when they treated me like a second class citizen.
Chili’s as a company has lost my business. Not just this store.

Ehhh, Chili’s is adequate if not astonishing.
I last came to this West Mifflin Chili’s franchise in 2003. Then unemployed, I was being treated to lunch by my sympathetic mother and bought Metallica’s St. Anger fresh from the factory with what little cash I had on hand at The Exchange in nearby Century Square…
It turned out that I liked St. Anger a bit more than my meal.
Last night, Kay discovered a gift card for Chili’s in the abyss of her satchel. To the wilds of West Mifflin we headed to redeem it only to wait 20 minutes for a table amongst suburban families and Harley-​Davidson aficionados.
The salsa we were given was more like a cold, spicy soup. The tortilla chips were akin to eggshells, falling apart in the salsa and the dismal mud of the Skillet Queso, a dull quagmire of cheese, beans, and tiny morsels of beef.
Kay wanted no part of the guacamole, so to quell my superfood craving, I ordered the Avocado Burger…
Cooked to a medium-​rare as per my specifications, the patty, humid, thick, and perfectly fine in every way, came inside a whole wheat bun with Swiss cheese, avocado slices, and an «avocado-​ranch» to make it a bit more intriguing than the standard bacon-​cheeseburger.
The thick fries were a bit too starchy and mushy on the insides. Am I who I think I am? A discerning fan of spuds dunked in hot oil?
Hey, it’s my favorite track off the record. I had to find a way to work it into the review somehow.
Onto dessert…
Something tells me the Chocolate Chip Paradise Pie is Chili’s best dessert. Call it a hunch, something I can’t quite point at?
A warm cookie dough with nuts, coconut shreds, hot fudge, caramel, and vanilla ice cream is an easy crowd-​pleaser considering every other such restaurant has a similar item on their menus. Hot-​n-​gooey met cold-​n-​creamy, married, and had a respectable child.
That’s Chili’s: Respectable and not much more, and like the album St. Anger, I like the place more now than I did 9 summers ago. They are what Mad Mex would become if Bob Rock got a hold of them.
P. S. Chili’s used to have an onion blossom appetizer on their menu once, didn’t they? If so, would that make it Mustaine or Newsted? Can we expect a new band or side-​project? Will it defect to another restaurant like Jason did with Voivod?
P. P. S. Shamefully, two of the waitresses came off like Lars and James, tyrannizing another poor server as if she was Kirk. Ours was more on the Robert Trujillo side; she was new and just stayed out of it. Nonetheless, it was uncalled for. Tense, awkward, and painful to witness, it certainly hindered the enjoyment of our dinner a notch.

My favorite chain. The patron margaritas! Yes please!

My husband and I go here a lot because of a few choice menu items that we both crave (that + the fact that it’s so close to us).
PROS:
Friendly wait staff (except that one time… literally, one time this waitress we had was a total B*%$# for no good reason because we are very friendly and tip well!);
The food is consistent – you’ll get it exactly how its supposed to be gotten! :)
Interesting frozen cocktails and such (for adult consumption)
CONS:
it’s very much like a TGI Fridays (and, yes, that is a con)
My FAVES:
Honey-​Chipotle Chicken Crispers (So sweet, yet so spicy-​NomNomNom)
Southwestern Eggrolls (w/​Regular ranch-​not a fan of the wasabi-​Ranch)