I had one of the BEST experiences with Mary Ann at my first hair appointment!!! First off, despite her busy schedule, she was able to find time for me. She was very thorough & detailed in her explanation of hair care products & techniques used for my hair cut every step of the way and took her time. I felt comfortable and relaxed during the whole process. She remains very knowledgeable on current trends & products. I am 100% satisfied with my AMAZING hair & highly recommend the talented and wonderful Mary Ann :) :) :)(Did I forget to mention that I feel 10 lbs lighter after cutting off 16 inches of hair?)