My wife banks here for her job and since she’s the big boss sometimes she is to busy to do daily deposits. If I visit her office than sometimes she suckers me into doing her errands. This bank is close to my house, so I pick it for doing deposits. It doesn’t matter if I go in or drive-thru commercial line it’s always a twenty minute minimum wait for transactions to be complete. I swear they hate doing multiple deposits or making change for businesses. I’ve seen the staff be nice to personal banking customers— why don’t I get that service. They have dog treats and candy for those kids and fur children that go thru the lines with parents… I’ve never been offered anything! I deposit $ 3,000-$ 4,000 or more frequently and I would think I would be the customer they want. We just moved to West Monroe a few months ago and have been looking for a new bank, but you can bet after how they treat me as a business patron they won’t be getting my personal business. Only reason they don’t get one star is because the bank is super clean, nicely remodeled and they have wall street tickers I can keep track of my stocks while waiting.