Forever 21

As a manager of a Medical center i know it can be stressful at times but that does not condone poor customer service especially if you are a manager. I was waiting in line to check out. I was patient since there was only one register open and just 2 ppl behind me as the girl called me. A girl that was counting money I believe she was a manager named Nicole approach me with a horrible attitude not even the girl that rang me up so sweet she had to apologize for her NOT acceptable not only does she lack in customer service she treated the staff unfairly giving them an attitude. When I told her about her service she laughed, very immature. Nicole needs customer service training.

Okay so I was recruited on a mission by a trusted girlfriend who needed a first date outfit but did not have enough time to leave work, battle traffic, shop for an outfit, and then go home and to ready for this first date. My mission, which I chose to accept, was to compose a crazy sexy cool ensemble that looked effortless as opposed to contrived: trying too hard: I had 2 hours…
I enlisted this really sweet young man and another lovely young woman and we collaboratively scoured the store! Without them that first date could not have been possible! These two looked up SKU numbers, provided alternatives and really helped me secure that MVP status among the girlfriend hall of fame of 2014.
I was sincerely impressed and indebted to these two. The only citations I make regarding this location (1) there was only one fitting room open on the first floor… It’s tiresome to schlep between floors to go to the fitting room (2) registers were also only available on the first floor. Long lines… In addition to having to schlep in between floors. #aintnobodygottimeforthat … Unless of course you’re on a mission!

This is where to buy throwaway knock offs to add seasonal trend items to your already healthy wardrobe. Best if you have time to sift through since sizing is not standard– likely different manufacturers making the clothes and slapping the F21 label on them. Try everything on or deal with the angsty return policy.
I’d selected a couple of handbags, some fun lingerie, a sweater, a pair of boots with raised spikes, a necklace and bracelet. I added a second bracelet in a similar style from the same accessory basket but the tag was missing so I asked the cashier what the cost would be. She told me the cost would be the same as the first bracelet. Then she told me that she’d have to charge me a higher price since she would need to scan from among the remaining bracelets in the basket which were all at a higher amount.
Really? I suggested to scan the tag from the first bracelet which was the same price she quoted to me. She did so and bagged my purchases haphazardly. I didn’t realize to what extent until I got the bag home and saw she had tossed everything in together without packaging the accessories in a separate bag or with paper, the necklace entwined in the shoulder straps of the lingerie, the spikes on the boots having raked against the flat leather of the handbags and snagged pulls in the sweater.
Clearly there is a noticeable difference between sales managers vs. sales assistants on duty — the former greeting all with jarringly bright fake enthusiasm, the latter without exchange of social niceties, near monosyllabic, and apparently more than a little dense.