Hilton Palm Beach Airport

This review is for the banquet service and the pool area. I haven’t stayed at the hotel.
My place of employment has our annual luncheon at the Hilton every year. The food is just okay, typical buffet chicken, vegetables, bread, and salad. Overall, the service is good but there was a few gaps. The table I sat at was in the back. We had to practically send out an SOS to get coffee and iced tea after most of the other tables had been served their beverages. The buffet line was a mess. This hasn’t been a problem in past years. The buffet attendants told us to make 2 lines, then had the lines cutting across each other. Our plates were cleared promptly after we finished eating and more coffee/​tea was served quickly with the cake dessert.
Back in July, we visited some family members who stayed at the Hilton. We had a very nice time at the pool area. It was early in the day, so most of the time we were there we had the pool to ourselves. The deck has a nice view of the spillway. You can see wave runners in the water. I felt like I was on vacation for a few hours! It was a relaxing way to spend a morning off without taking a road trip! The kids in our group wore themselves out in the pool.

Breakfast: Takes 20 minutes to order eggs. When they arrive they are awful, runny and tasteless.
Rooms are old, faded carpet, rusty door jams in bathroom. Overall not very friendly staff.

Nice older hotel for the price, friendly employees, comfy beds, decent bathrooms, and close to many other businesses. Good place to stay in the area for a good price.

Mixed feelings about this place…
It is an old hotel and looks old. Although in good repair, they can’t hide the age. The bathrooms in particular are small, with a tub shower. The hardware in the closet looks to be 30 years old.
That being said, the rooms are decent and comfortable. My rooms was quite big, with lots of space to spread out. I had a little trouble with temperatures. The A/​C wouldn’t get cold enough even though the outside temp was in the 60s. The sink water wouldn’t get much better than lukewarm for shaving. The shower temp was o.k. though.
One interesting aspect of this Hilton is the back deck. There is a nice pool and pool bar with an upscale feel — couches and overstuffed chairs. It is on a «lake» that is really a retention pond, but in the shadow of an I-​95 flyover and directly under the WPB airport’s approach. You feel a bit like you are on vacation, but it is LOUD.
The hotel recently renovated the gym with brand new equipment, and a nice view of the pool/​lake.
I tried the restaurant for both dinner (room service) and breakfast. Both meals were good quality and enjoyable.
All in all, I think I would come back — but I am hoping for some serious renovations in the near future.

I had a business trip to attend and had to make reservations in a local hotel close to our offices in Palm beach. I booked this hotel with no problems and the prices were not bad at all. Love that this hotel is central to other attractions. I also loved the pool area with the tiki bar!!! Felt like I was on an island. Everyone was very nice and I can’t complain about my room. I will be back.

Spent 11 minutes on the telephone trying to get an answer to one question. Finally gave up — going elsewhere.

I don’t normally stay at an airport hotel, but I just wanted to mention how pleasant it was at the Palm Beach Airport Hilton. Reasonable, comfortable with a great staff. I gave it the 5^th star because of this person. Britt, who manned the bar at Club 10/​Tiki Bar and went out of her way to make sure I had a pleasant stay. Hilton, you should be proud of her! I’ll be back, if only for the great complimentary pizza in the lobby. ;-)

Great stay. Really like this hotel, it’s staff and the food.

Checking in was a breeze, pizza oven was broken, so I had to call for delivery. Breakfast buffet had a good variety. Bellman was rude as can be. Dropped my boxes on the sidewalk instead walking two more steps and loading them in my van. Perhaps he did not think I would not tip him? Either way it was rude, and I was a woman by myself. One washcloth per room. I need one for my face and one for my body. I was in the King room too! Imagine if someone was traveling with me. Bathtub looked like a crime scene, shower would not turn off, and the iced tea was cloudy. When the server noticed I had not touched my tea, she asked if I wanted another tea because she just brewed another pot. Sounds like she knew that she gave me a gross looking tea. Checkout was easy, but when I looked on the statement, I noticed that there was $ 107 tab from the bar that did not belong to me. Had to call the hotel four times to get the charges taken off. All of the other staff was very friendly and helpful. I shared a few laughs with the young lady in the convenience shop.

This hotel is bad. Smell like someone urinated in hallway for years. My room had a bad mildew smell in it. If you don’t get view of pool parking lot view is depressing. Carpet very old. Bathroom looks like a basic training bathroom in the army.

Only here for business on a regular basis, but a nice hotel with wonderful employees. Woodson (desk manager) and James, makes sure we are always happy. They have a happy hour from 5:30 — 6:30pm in the lobby that offers free appetizers (pizza is the best), and white or red wine samples as well. The Tiki bar is open most of the day/​night and offers full menu. Plus it accomadates smokers in a way where we don’t feel like we’re being treated like outcasts or something. And you can smoke in all areas outside as well.
The rooms are clean, and very quiet. The maids make minimal noise throughout the day cleaning nearby rooms. The dining menu (and room service) has a nice selection to choose from.
The bartenders Cande, Anna, Don, and JP are exceptional, whether they are working inside or outside at the Tiki Bar.
Overall, a wonderful 5 night stay. Great crew working there, keep it up guys!

Front desk has a don’t bother me mindset. Each person I dealt with regarding problems with my room was indifferent and unprofessional. Was told someone would get right back to me about changing rooms but no one ever did. After 30 mins I called front desk again and was told that they called me twice (a lie). On day 2 of a 7 night stay, I filled out survey card describing problems and expected someone to follow up with me to try to correct problems, but not a peep from anyone. They just don’t care.

Wow ordered a drink there was a black thing in the ice, he looked and just got a new one. Didn’t get the feeling this was going to be good but at 11pm where else are you going to go. Ordered the quesadilla, felt like just calories and nothing special. This place was sub par and not the cleanest place, good thing I am up on all my vaccines. Being that I think I stay at Hilton more than my own house this restaurant was not Hilton quality. That being said the rooms were good and the staff was adequate.

Ez access to 95 freeway, 10 min from Downtown and City Place. Hotels in Downtown were 3x the price of this hotel. It didn’t matter since I had a rental car.
The bathtub may be somewhat dated. The beds were comfy. Flat screen tv. Room was decent size and came with a mini fridge.
The pool area and deck was nice. The gym was small and so so. The treadmills definitely need a new belt, WD-​40 or replacing altogether. They made so much noise even with earplugs it sounded like nails on a chalkboard. Staff was nice and helpful.

Huge rooms! Great for families. We chose to stay here instead of a hotel with beach access because it is cheaper and we we get the hilton points. Hilton hotels have always been my favorite to stay in because they are clean, accommodating to families with small children and the staff is always so nice. The pool area is beautiful and the water is so warm! There are plenty of restaurants near by as well.

This review is for the room and the bar/​restaurant as the regular restaurant was closed.
1. Room is clean large and comfortable.
2. Arrived late and very hungry. Wanted something fairly healthy, so went for the Cobb salad to go and it’s fabulous and review worthy. It’s quite a large portion which qualifies as a meal and full of fresh ingredients. Great job!

This hotel is in a very convenient location. Just off I-​95 and right by the airport, it is ideal for travelers. We stayed for 1 night to avoid driving an hour at midnight after a concert in the Palm Beach area.
The hotel is clean and recently remodeled (at least our room was). Upon check-​in, there was a table with fruit-​infused water to quench your South Florida summer heat thirst. This alone earns them a few stars. Check-​in was quick, efficient and our room was ready earlier than expected, around 1pm.
Our king room was quite spacious with updated décor, bed linens and bath. The bed was fluffy and inviting. The best part? There is a built-​in electrical outlet on the nightstand, right next to the bed. I cannot emphasize what a minor detail this is and how happy it made me. Countless times I’ve had to disconnect lamps, alarm clock and other gadgets in order to charge my phone and keep it within reach. This my friends, is genius.
We ended up ordering room service around midnight. It was delivered within a reasonable time frame and was pretty good. Great value overall.

This hotel was awful!
Sure the location was decent and if you have time, the outdoor area by the lake might be nice, but the condition of the room is terrible.
The bathroom was disgusting. There was visible mold underneath the lip of the sink in the caulk and the tub drained exeedingly slow during a shower. It was so bad that a simple shower resulted in ankle deep water that took several minutes to drain.
The room was tired and in need of an update and the carpet was well worn.
Then there is the issue of the intense hall lighting shining through the large gaps in the door jamb and floor spacing. I might as well have tried to sleep with the lights on.
I expected better (moreso as an HHonors elite member) and this won’t be a location I stay in again.

Eh. It’s alright. Pretty much average. Good rooms, average restaurant, nice enough pool area, etc.
The good:
— Parking is free
— Wifi is free
— Close to airport
— Decent-​sized rooms
— Early and late check-​in
The bad:
— Pricey for what you get
— No washcloths or hand towels provided, just standard towels
— No fridge or microwave or minibar
— Not a good view from most rooms
The ugly:
— Club /​bar can get quite noisy and will filter up several floors (thank goodness I can sleep with the TV on, which helped cover up the noise)
Overall, it was alright and would stay here again if I had to. But I wouldn’t necessarily seek this place out and pay more for it.

Very close to the airport. The rooms are newly renovated. The staff is very friendly. They have a pool and hot tub with plenty of lounge chairs.
The beds and rooms are comfy and clean. I really enjoyed my stay here at the hilton. They offer a shuttle service– make sure you ask for Eddie. He is awesome and took great care of us. The other bell boys– not so friendly. The shuttle runs every 2 hours and takes you to City Place and the airport. Housekeeping is also very fast and friendly. We asked for more towels and it was delivered within 10 mins. They also have lavazza coffee in the room and when we asked for more, they came up right away with the coffee, creamer, and sugars.
The hotel offers free wifi, parking, and a 24 hour business center. I wouldn’t mind staying here in the future when visiting west palm beach. Nice hotel! Very pleased with our stay.