MD Now Urgent Care

Go to an ER or Cleveland Clinic. Service is terrible! They tell you 30. minutes then people come in and they take them first. They claim they had appointments. Dr was terrible. Made you wait in exam room over an hour. Felling bad walking in: feel worse walking out because of poor treatment.

This was the most terrible experience I’ve ever had at any doctor and I have been to so many over the years, but never have I felt so belittled and disrespected by a medical provider.
I came in for an abscess which had gotten pretty painful. I could barely think straight because it was hurting so bad. I called this specific location and asked them if they would be able to do a shot or some kind of incision to alleviate the pain, and the front desk asked the doctor and he said yes and that they saw these types of ailments all the time.
So off I went knowing I would be able to get relief and I went into the doctor’s office. He took one look at me, touched the huge bump which had taken over a significant portion of my body and was incredibly unsightly and said there was nothing he could do besides prescribe me penicillin.
I’ve had these before so I know they have to get cut open or injected to go away. I asked about that possibility and the doctor immediately became hostile, telling me I didn’t understand what his staff had said and that he didn’t get why I was there in the first place.
At this point he was raising his voice at me and I left and went to a different urgent care. Medical professionals should be willing to help their patients, not disregard their ailments.
Save yourself time and money and go somewhere else.

Terrible place! Slow and unprofessional management.

Awful. I needed to get my fingerprints done and this was one of the suggested locations. When I called, I was told to just show up there and I would quickly be fingerprinted. Liars.
I got there at 4:15 on Monday, I signed in and filled out the paperwork. Then I waited and waited. I finally went to the desk and asked how much longer, they told me 1.5 hours. Um, no thanks. I asked if I could make an appointment and was told yes, so I made an appointment for Wednesday at 4:15. The girls working the front desk were not friendly or nice, at all. I was obviously bothering them even being there.
I arrived on time for my appointment and paid my co-​pay. And then I waited and waited again. Only one patient was taken back in a 30 minute period. I went to the desk and asked how long, she couldn’t really answered, just told me that they had a lot of fingerprint people there. Um, I had an appointment? I thought appointments trumped walk-​ins. Guess not. I asked for a refund, which they provided, but advised that it may take up to a week to see the refunded charges.
This is by far the WORST MD Now location I have ever been too. Do not waste your time, read the other reviews…

The clinic was very clean and the staff cordial and professional. I went on a Sunday afternoon and didn’t have to wait at all. Glad they take insurance, just had to pay copay! My PA was very understanding and explained her diagnosis and prognosis.
I definitely will return to the clinic when I am in need or urgent care.

The worst service ever. The place was empty and we wait for two hours to be attended. Then, the doctor said that they didn’t have the equipment to check the pain of my friend. Then, we wait one hour to go out there. Don’t waste your time and money. If you need assistance go directly to a Hospital.

Facility was clean, staff were friendly and professional. They called for a followup to check on me. Flat rate pricing (hopefully to be reimbursed since I am away from my home base HMO). Only thing that could have been better was less of a wait — it took about 30 mins to see the practitioner. Otherwise it was professional and convenient and way better than the ER! (I had a persistent sinus infection — healing is in process.) RX was phoned in to nearby pharmacy and I had only a 10-​minute wait there to get my meds.

Have come here many times over last year. Used to be great. Will never come here again. Spent over 2 hours here to see a Dr. The doctor was great. I was told by the girls in the front my scripts were being called in the pharmacy. After 2 hours I find out they were supposed to hand me one of the scripts since it is a narcotic and the other was simply never called in. I now have to go back to the dr office and back to the pharmacy. This is not an acceptable mistake to make when a patient needs medication because she has the flu!

Barely any wait which is great. Friendly staff. Limited ability to diagnose fully so depending on what you need, this place can be perfect for minor issues. Anything more than that you should go to an emergency room.

THEY ARE A RIP OFF PLACE! Find a different Urgent care center. There are so many in Florida that is a lot better. I had a possible broken leg from a fall when I went there. Please do not go here if you have Medicare insurance or Medicare plans. Even in an emergency situation as most patients are when they arrive at this location, they force you to pay money and outright refuse Medicare or any Medicare plans. I had to pay them money before they even see me. I was in pain and they took advantage of my emergency situation. NEVER GO HERE, PLEASE!

Find a different urgent care center.
They had issues with their credit card machine and asked me to go to the ATM next door to get money to pay. I saw a doctor for a facial infection that was painful and had me with a pretty high fever and a swollen face. He gave me antibiotics that, after 12 hours, weren’t showing any improvement. I only went to this place because it was Saturday and my doctor wasn’t available. The next morning, since I was in even more pain, I went to my normal doctor who was appalled that they hadn’t immediately sent me to the ER for IV antibiotics since it appeared I had an infection of MRSA growing in my facial area and it should have been treated as such.
I learned my lesson… my normal doctor or the ER. Never going here again.

I just moved to WPB, had an unfortunate food poisoning-​induced dehydration incident running the WDW Marathon Relay on Sunday, and wanted a follow-​up ASAP since I still felt horribly the morning after. My doc couldn’t get me in, and this was recommended by his office.
The facility was clean, and while there were a few questionable characters in the waiting room, the wait was not long at all around 9am. The triage went smoothly, even though at times I felt that I was sitting in the hospital in Idiocracy with the questions. However, I feel that both my background and current problems were adequately described and understood. The doctor that I was seen by was great– he was exactly how I like them: direct with no BS, and willing to make sure you understand your diagnosis and treatment. He answered all questions, regardless of how silly they seemed. It was awesome.
While the high copay has me preferring my doctor’s office, this is a great place to go when you can’t get in with your primary, need an answer ASAP, and your problem isn’t serious enough for the ER.

Travelling from CA, we needed to seek medical attention while on vacation. We’ve always been hesitant about walk-​in clinics as doctors are normally incompetent. This wasn’t the case here. We were very happy with the treatment and attention given by the medical staff here from the doctor to the front staff. We were out of the clinic in about an hour.
Expect knowledgeable and caring doctors here in a clean and modern facility. All major insurances expected but expect to pay a premium if you’re paying out of pocket or trying to reach your deductible.