I hate to log a negative review of any business but I feel I should. I have been here twice and the place is always busy but I can’t figure out why. I had lunch here and ordered a Rubin that was average at best but this is not the reason for the bad review. A couple of days ago I went for breakfast; had to wait about 10 minutes for a table even though many were empty. After my coffee came and we ordered, we waited an unusually long time for our food. My coffee cup was empty and after asking my server and the manager for more, no one came to fill the cup! The food came out and everything including the meat was cold! My mom’s fruit cup was old and turning. I mentioned this to the manager and all he did was give me the check! We didn’t even eat the food and after three requests no more coffee… He apologized and brought me my change. I will never return here. There are a lot of great places to eat in south Florida, this is one to skip!
Ene R.
Évaluation du lieu : 1 West Palm Beach, FL
Food is decent But 1 waitress here is So mean and unprofessional I can’t believe she is still employed here?!! She walks around and swears etc etc
Chef C.
Évaluation du lieu : 1 Palm Beach Gardens, FL
This place is complete garbage! My wife and I have given them 5 chances every time they either messed up to go or screwed it up there. The food sucks, the service sucks, today was the last straw. Got home to find out they used rotten bananas in the pancakes. I almost threw up! Seriously do yourself a favor and go somewhere else. I can’t stress enough how much this place sucks. I give them a few more months at that. NEVERAGAIN!
Aj O.
Évaluation du lieu : 2 Hallandale Beach, FL
When you have a taste for something that’s what you want! I came to Nana’s Diner for an awesome dining experience! That’s not what I got! The hash browns were cold, tasteless and mealy! My spinach mushroom omelet: terrible! The service was ok; needs work! Horrible dining experience! 1 star for food/1 star for service.
Bryan Y.
Évaluation du lieu : 2 West Palm Beach, FL
I went there a few times. First time I ordered the turkey and stuffing dinner. It tasted and looked like thickly sliced deli meat. To top it off the waitress check my ticked out for $ 12 when my actual total was $ 50. I notified her of the accident and had to spend an additional 20 min in the resturant for her to process my correct transaction. I wasn’t offered any courtesy discount for the wait or for me having to call my bank cause it tripped a fraud alert. Also we(2 of us) came in ordered and 10 minutes another group came in and 15 min another guy sat down and got there hamburgers and steaks and dinner before us. Finally I asked what’s the hold up and they said they are waiting to serve our meal because they are waiting for the pot pie(that we ordered Togo) to cook
K C.
Évaluation du lieu : 2 Cary, NC
Ice tea tastes like Nana made it last week. Too bad cause it’s a cute little place. Took too long for kitchen to prepare hamburger. Good taste but just hard to wait 15 – 18 minutes for it.
Angela I.
Évaluation du lieu : 5 West Palm Beach, FL
Breakfast lunch and dinner All very good, you pay a bit more than little diners, but it was obvious at quality and service!!! So glad they opened so close!!! Mom so grateful, thank you so much!!! I’ll be back tomorrow!!! And also Wednesday and then Saturday for breakfast!
Julie S.
Évaluation du lieu : 2 West Palm Beach, FL
Just went back, too bad they’ve completely changed what made this restaurant good. They cut the portions in half and now charge for extra sides, they took off a bunch of items they had on their menu. Won’t be going back anymore
Matthew R.
Évaluation du lieu : 1 Lantana, FL
This place used to have a lot of food for a reasonable price. Portions were great, quality was decent and service was pretty good too. We just went there a few days ago and things seemed to have changed. Different menu with less items, prices went up, quality and quantity went down. Now it’s just an overpriced diner joint serving up reheated, frozen crap. Avoid at all cost!
Joel O.
Évaluation du lieu : 2 West Palm Beach, FL
Breakfast hit or miss. My «Denver Omelet» had maybe a teaspoonful of diced ham a few shards of onion and bell pepper and a couple of slices of American cheese on top! Potatoes were OK. Pancakes too. Coffee tastes strange like it was made with swimming pool water.
Jayia W.
Évaluation du lieu : 4 Brandon, FL
As a tourist it was a great experience eating at Nana’s Diner. Super friendly staff and amazing food with down home vibe.
Lisa D.
Évaluation du lieu : 4 West Palm Beach, FL
This is my first time coming here after driving passed it for almost 5 years. After this experience I am kicking myself for waiting so long. I got the breakfast quesadilla which was quite large and filling and of course delicious. My boyfriend got the challa French toast, which I was immediately impressed that they use challa bread. I tasted that and it was also delicious. I will certainly recommend this diner for breakfast, and will come back to try lunch/dinner. The service was great. The food came fast and was piping hot and fresh!
Andrew R.
Évaluation du lieu : 5 West Palm Beach, FL
I don’t often write reviews or even post things but, I have to let everybody know about a great, quiet, and a hidden gem of a diner. We(my girlfriend and I) were driving north on military trail to Okeechobee blvd, and we’re going to get dinner at a different place and we passed Nana’s on our right and my GF said that looks good, let’s check it out. Boy, am I glad I did. Now, being from Long Island(I just moved here a few months ago) WEKNOW Diners, and this place is just like back home. First off, great staff, Georgia and Jennifer are two great waitresses who work there. The manager Myra is a warm, caring, and dedicated manager who has lots of experience and an inviting personality that brings you back again and again. If you want good food and drinks, great service and just a homey place that makes you feel like you are home again check out Nana’s.
Kim F.
Évaluation du lieu : 3 West Palm Beach, FL
I like that it’s a simple but good breakfast place and the servers try to look like real waiters, not in crappy clothes. You get the feeling you’re entering a pretty decent establishment, which it is. The food is standard fare and sometimes the servers act a bit rushed making you feel a bit rushed to hurry up and eat but all in all, I go back. The breakfast burrito is good and the green salsa they bring with it is really good. I wish I could disect it to figure out how to make it but more likely it’s out of a can, but I don’t know. Next time I’ll ask. Prices are in line with what you order. Oh, really good club sandwich!
Kelly C.
Évaluation du lieu : 4 West Palm Beach, FL
Ate here earlier today for brunch. It was mine and my boyfriends first time eating here and we loved it! The food was great, the service was great! It was a tad bit noisy, but I enjoined the old-school diner feeling and ambiance. We will definitely be returning.
Adam A.
Évaluation du lieu : 5 West Palm Beach, FL
Been here a few times. A good place to get breakfast all day. Better than Denny’s hands down. Best to catch them on their slower times. Huge menu, I’d stick to basics you know are moving… never had any problem with the waitstaff, and any confusion was solved quickly. I don’t understand all the bad reviews, but I’m satisfied… Adam Austin Arnold
Monique H.
Évaluation du lieu : 3 West Palm Beach, FL
This was my first time eating here and while the food was good, our service was not. When we sat down, we had to wait a while before our server came, that should’ve been my first clue. We ordered right away because we were STARVING!!! I got a Hot Chocolate and it was TERRIBLE. I have never ever had to return Hot Chocolate, but there is a first for everything. It was cold and just plain nasty. To eat, I ordered Steak and Eggs, my hubby ordered an Omelette. I had my food with a side of oatmeal he had country potatoes. The food was really good and it came out hot. Now my problem with this place was our waitress. She took some time before she came to greet us, she never bothered telling us her name. She mixed up our orders, but that wasn’t that big of a deal. The thing that got to me the most though, was how long it took her to do everything. I asked for some napkins and she took so long that finally my husband just went and got some from the front. I was dying of thirst, waiting for her to bring me my juice. And then she messed up our check. Hopefully she was just having an off day. Bottom line, good food at a good price… I’d eat here again…
Scott S.
Évaluation du lieu : 1 West Palm Beach, FL
I was looking fwd to eating at Nana’s Diner because I heard such good things about it. I went with a co-worker during our lunch hour and waited damn near an hour and only one of our orders was done. On top of that, two tables came in after us and had their orders delivered in a timely manner. When my co-worker went to go talk to the manager, apparently the manager was too busy in the back with the chef and couldn’t be bothered to speak with us. We were hoping to bring it to their attention at the very least. Good food or not, they will not be seeing my business again. I understand things get hectic and not everything is black and white, but we had no status regarding our orders and no apologies. This is the only time I ever walked out of a restaurant. We only had 8 minutes left and had to go through Wendy’s drive through. Thanks for nothing, Nana’s
John H.
Évaluation du lieu : 4 Pompano Beach, FL
Excellent diner, we come here when getting the jeep serviced. Good, quick, and polite service(very important to me). I had the corn beef hash with eggs, wheat toast and sausage gravy. She had pancakes and eggs.
Matt s.
Évaluation du lieu : 5 Murfreesboro, TN
I’m having a chef-created double chili cheese burger with spicy brown must and and onion rings. Wait– need another fork full… Last night I had a Mexican omelet with real chorizo and firm fresh avocado. Tomorrow I am going to have a dinner-plate sized pot pie. I wish I could have a cinnamon bun milkshake but my diabetes says no. Everything here is good. Cooks are brilliant.