Paws-2-Help Clinic

Hace un mes lleve a mi yorkshire tinny a paws2 helo tenía diarrea y sangre también horinaba mucho. Le recetaron un antibiótico de mala calidad. Por 10 días. Después empezó otra vez con el mismo problema. La Dra Cerra que lo atendió también metió su dedo en el año del animal dolorido por la diarrea. También me hisieron salir del cuarto para que otros pudieran entrar y ahun no terminaban de atenderme. Tuve que ir a otro veterinario y mi perrito al segundo día ya estaba bien y hoy sigue tomando los antibióticos gata terminarlos pero la inflamación paro la diarrea también. Aveces lo barato sale caro. Mi Clínica que recomiendo hay buenos veterinarios se llama helling Arts en 2216 Palm beach Lakes Boulevard fl 33 409 muy buena atención !!!

I have taken my cats here a few years ago, overlooked the rudeness from the staff up at the front desk because I used to feel I got quality vet care after I got past the long wait and front desk issues. After yesterday’s visit with my cat it is apparent that the place has fallen even further downhill and the vet I saw had no clue what was wrong with my cat after waiting 2 ½ hours he tried to send us somewhere else. And low cost? $ 150 for X –rays and meds from a vet who said «it could be asthma, cancer, a mass on her lung» or «could» be plenty of other things and he really didn’t know. It was obvious he was clueless. The only reason to go there is if you want to be treated like garbage from the staff because they do act as if they are doing you a favor because other vets are more expensive (who cares I’ll pay more to be treated with respect from now on); other reviewers are correct about this, they have had this attitude since I have been going there, sad for a place that operates on donations. And be prepared to wait and I mean HOURS… doesn’t matter if you have an appointment and don’t go say anything to the front desk unless you want more abuse from them.
Clearly after yesterday they have vets now that know nothing about feline veterinary health, so if you have a cat, you owe it to your cat and yourself to go somewhere where you are both respected. I would never trust this place to perform a procedure. I am just glad my cats that have gone there in the past are ok, and I will never return. Dr. Mechineni was the vet yesterday by the way — which they claim on the website is their most popular veterinarian. No more comments from me, I’ve said all I have to say, doesn’t know much about cats.
I wouldn’t have given any stars at all except I had to for entry of the review.

I tried, and tried and tried to give this place a chance. The founder is a downright rude, obnoxious person.
I took a rescued dog there because he had jumped the fence and ingested a toxin. He was throwing up and urinating blood. I took him in as an EMERGENCY, and was forced to sit in an examination room for nearly three hours. Then, a VET TECH comes in and proceeds to do NOTHING! She had the nerve to tell me there was nothing they could do, and turned around to walk out of the room. They then proceeded to charge me with seeing a Veterinarian!!! I was heartbroken. I wasted three precious hours waiting for these incompetent, rude people, who act as if it’s an imposition to help your pet. I ended up taking Scruffy to Dr. Miller at West Palm Beach Animal Clinic down the road, and by the time he arrived there to receive some real, professional Veterinary care, there truly was nothing that could be done for him. Dr. Miller did tell me that if someone at Paws 2 Help would have given him charcoal, there may have been a chance he would have pulled through. I NEVER set foot inside their doorway again after that.
Making an appointment is a total joke. You check in, and still have to wait for hours. The place has no air conditioning (or it isn’t working) and the smell is overwhelming. To say they are unorganized is an UNDERSTATEMENT. I don’t see how they stay in business with the way that place is run. Everyone (with the exception of Sigrid) behind the counter is rude and snippy. Go to St. Francis Animal Hospital, Westgate Animal Hospital or West Palm Beach Animal Hospital instead. You may pay a little more for the office visit, but your pet will receive the proper diagnosis and professional treatment.

I have visited that place a couple of times due to the lower initial costs and refills. It is simply awful and I will never return there even if it was completely free.
For starters, the joint is like a Grand Central — totally chaotic and dirty. The staff is rude or indifferent at best. The vets move around at the speed of molasses while the people with their sick pets miserably sit in tiny cubicles for hours, waiting for someone to show up.
I have seen the vets taking a lunch break all at once, abandoning the suffering patients.
The women at the front desk are ignorant and arrogant — they like to push patients around and there is never a polite gesture or a smile. They messed up my prescriptions several times and tried to overcharge me. If you dare to complain or ask a question they don’t like, their nasty attitude really comes out. Just because certain things there may be cheaper than elsewhere, they act like they are doing you a favor… you get what you pay for.
This «clinic» is a dump of the worst kind; your pet deserves better.

I have been going to the Jupiter location for about a year and half since I moved out to this area. Well about 2 weeks ago I went in because my dog was vomiting a lot to the point where I was scared, so I go up to the elder lady with England accent and tell her he’s very sick, she says okay have a seat and we will TRY to get to him, so I have waited an hour then she comes up and asked me if I checked in? Yes I have and I’ve been waiting an hour with my sick dog!!! I left and took him to emergency hospital which ended up costing me 800 dollars but that’s besides the point. So I follow up today with them for just a urine test, and they took take me until a hour after appointment time, and by the time everything is finished it’s almost 2 hours! So I’m waiting in check out line and same lady with English accent, says to me you can sit down really rude, I said I need to check out she’s like we don’t have your file I said the doctor just told me to check out! So then she tells me to sit down again? I don’t want to sit down I want to leave and pay my bill! Then she tells me I can’t have my leash in there because it’s retractable? What the heck? I’ve been there for 2 hours no one said anything about my leash! I have never been treated so rudely in my life, she could have said it in a nicer way. I will never go back there and tell all my friends to go to Furry friends instead! And if she continues to treat other customers like that, then they will continue to run out of business!

I was recommended to this West Palm beach facility from a friend who had several malignant tumor surgeries on their dog. Here’s what they didn’t say:
Making an appointment on line seemed great. My dog is 13 and needs a (at this point not life threatening) surgery costing close to $ 5,000.00. I arrived at my scheduled time and was finally seen by a vet tech 2 ½ hours later. At hour 3 the vet, who I observed chatting with staff behind a glass wall, not seeming in much hurry, finally walked in. My appointment was for «tests». At that point, it was too late to run them, (although had a stool sample in hand for 3 hours)~I had to go back to work! And~never even got a quote for the cost of surgery. However, most alarming was the listen to my dogs heart and vet saying he sounded «fine». He has a heart murmur! So I paid ¹⁄₃ the exam fee of my regular vet and got nothing. Donation made.
The staff seemed nice but when asked when we might get seen we were simply told «this is how it works, if you don’t like it you can go to a regular full priced vet», or something like that…
You’d think they’d be a little nicer if the place works off donations?
The idea is a fine one: helping the animals and folks who perhaps wouldn’t get care for a pet otherwise. Or, if one has a fixed income, and an entire day to spend at the vet, not a bad idea. Perhaps for simple shots, standard testing, x-​rays, or expensive tests.
I’m not sure I could ever trust them performing surgery on my dog!

These people really know and care about animals. The office is in a warehouse. The atmosphere is by no means, exquisite and some of the staff are down right rude. However, if receiving affordable, quality veterinary care is your goal, this is the place.

Another great visit. My cat had an infected wound. Drainage, cleaning, care and meds all cost $ 90!!! The vet wanted $ 1000! Don’t support them! Go to paws2help! They are the best organization ever! Thank you so much for everything you’ve done for all my babies!

I do appreciate paws 2 help but 1 bad employee has ruined my first time visit at the west palm location. He appeared to be upset from management and took that out on me. I had a much better experience at the jupiter location. I would rather drive further to jupiter its faster, cleaner and better customer service. Dr. Dowd is phenomenal

My 18 month old American Eskimo thinks he’s a garbage can — he eats absolutely everything and anything he can fit into his mouth. So when he started hacking and coughing lately, we were scared he might have swallowed something that caught in his windpipe or stomach. My regular vet wanted to charge over $ 400 just to x-​ray him, not to mention another $ 100 for the office visit, and unfortunately I just couldn’t afford that. After calling around the Broward Humane Society recommended Paws 2 Help.
You make an appointment on their website and that’s it. There is no additional screening or income qualifications to use their services. They are non-​profit and extremely reasonable in their pricing (and they do take donations if you can afford to pay more than they charge!). Shots, exams and in-​house tests are only $ 15 each, plus a $ 5.00 office charge and $ 1.00 biohazard fee. Prescribed medication is only $ 1.50 and x-​rays only $ 85!
The facility is huge and ran like a well oiled machine. They have several waiting rooms and siphon out the cases to different places depending on why you came. All of the employees are kind, genuine animal lovers. The vet that saw us said he thought we were being overprotective parents, and after thoroughly inspecting Siku, determined that he might have an allergy to what we clean the floors with and not something in his stomach. He gave us a prescription and we ended up being charged less than $ 30 for everything.
Wonderful staff, wonderful organization helping South Florida pets!

Not at all fancy but filled with staff and doctors who genuinely care about the animals. It’s located in a warehouse with an interesting setup of «exam rooms». All of the no-​frills certainly keep the cost down.
I was a few minutes late to my appointment on a Sunday evening so I understood and didn’t mind the wait to have my dog seen.
Everyone there did their best to make sure that dog and owner are assisted and can understand what is being done and why.
Check them out as well, online and in store, for medications that your pet may need. Prices are definitely reasonable and I would return again.

I can’t say enough great things about this place. Dr. Ruthenberg is an angel sent from God to help animals. My dog was diagnosed with cancer. He was barely breathing when we took him in. He had a lot of patients when taking care of Jackson. It was hard figuring out how we could keep him comfortable and pain-​free when other doctors just gave up on him. Not the prettiest place but I highly recommend if your dog is sick. Thank you to all the people at paws2help!!!

I’m so glad a friend recommended Paws 2 Help when I moved from Fort Lauderdale to Lake Worth.
I have 2 senior dogs and one is very very high maintenance and the other is so laid back nothing bothers him at all. I decided to test out Paws to Help with my lazy english bull dog first.
The clinic is what you would expect for a charity run clinic. Nothing fancy, extremely busy and prices so reasonable that you know instantly they stand behind their motto of «100% for the Animals not the Profit» Yes, it’s a little run down but the way the staff is with all the animals and pet parents you can tell they really love what they do and that warms your heart.
Throttle, my bulldog needed a full examine, shots and test. We had made an appointment online and still waited about 25 – 30 min before we got into a room but I can guarantee that if we had not made the appointment the wait would have been an hour. Lots of people were walk in clients and I heard the employees telling them how long it would be. Glad my friend had told me about online booking. They do not accept appointments over the phone.
His visit was great and we even brought him back a few weeks later for an emergency appointment when he was very sick. I was impressed with the service and vets but still did not think it was the right fit for my jack russell since it is very busy and she is too hyper to wait around and she is not very friendly with other dogs except her brother.
Well I was out of trifexis for Debbie Gibson (my jack russell) and was not about to drive an hour to get a heart worm test just for the refill so I quickly made an appointment at Paws 2 Help and hoped for the best. Our appointment was early afternoon on a Monday and I got lucky it was pretty empty and the wait was only a few minutes. As always the staff was very friendly and sweet with my hyper 4 legged child. The cost of trifexis was half the price of 1−800-petmeds and my old vet. The visit was only $ 15.00… No joke!
Now having been to the clinic multiple times I have recommended them to everyone I know and will continue to use them in the future. We are really lucky to have a clinic like this in West Palm Beach.

I do not understand the appeal of this place. In tallahassee when I used to get my dogs teeth clean it was 150 at a normal vet and you would drop him off for four hours. Here it was 200. Plus it’s a nightmare in there. You have to leave your dog for 9 hours no exception and your dog sits in his crate until the dentals are done. However, they do not do the dog dentals until late afternoon because other surgeries are done first so your dog sits in a crate all day. If I am going to pay more money for a low cost vet the least they can do is have your dog not sit there for 9 hours nonstop. Maybe this place is cheaper for other services but this system was an expensive nightmare.