Extremely long wait time in drive through, order was wrong. Tried to call immediately to report issue, had to contract 800 number. On a good note the Manager called me, was very polite, nice. He resolved issue, THANKYOU. LOVE their chicken.
Michael S.
Évaluation du lieu : 1 West Palm Beach, FL
The only reason they even get 1 star is out of default. How is this location surviving??? Long lines due to nonchalant employees, dirty inside. I ordered in the drive thru, and of course after driving away and checking my order saw that it was wrong, TOTALLY. I ordered all white meat spicy chicken. They gave me all dark meat original. When I returned I had to wait because they had NO spicy chicken, and the wait time for that was over 10 min. Only the cook came up and fixed my order by giving me all white meat but not spicy and threw in some extras for the wait. I am so used to firing restaurants so this location MOST definitely is on my list. You Been Fired…
Jeanette B.
Évaluation du lieu : 1 West Palm Beach, FL
Where oh where do I begin? While standing in line we saw this sign at the register. The couple in front of us followed the directions and the General Mgr Curtis argued with the couple that it wasn’t for this location and they did it wrong. I gave it a try and followed the texting directions and the GM and cashier began to argue with us as well that we were pulling up another store? Really? We followed the prompts that you advertised at YOUR register! We just said forget it and asked the cashier to complete our order and she stated we would have to wait and took the people’s order behind us! I know this is fast food but I am still choosing to eat at your restaurant and spend my money so it would be appreciated to at least have great customer service or even good customer service for that matter! This location doesn’t even deserve 1 star!
W. Hyer D.
Évaluation du lieu : 1 Tavernier, FL
My sides where ¾ full or less and the mini size of that bird! Done with popeye riviera beach!