Yellow Cab

Do yourself a favor and either call Über or another company. This company is a joke. The drivers are rude. I fly into the airport quite a lot, I use to use yellow cab because they were right there. Now I just rather call Über, I don’t have to worry about Über not taking my card. If you try to give ANY yellow cab driver a credit card all you get is their machine isn’t working. After telling the driver over and over that you don’t have cash their machine starts to work. Amazing! Some drivers cry about how they have worked all day and make no money. Like that’s my problem. Once I had a meeting across the street at a hotel, driver told me to take the shuttle. I told him I didn’t want the shuttle, with a big attitude he finally took me. I gave them one star because I had to put something in there.

Absolutely horrible company. I called a cab at 7am to be picked up and brought to the Budget near the airport. 7:45 and still no one showed up. I am leaving today to drive to CT and now my whole schedule is messed up thanks to them. I called another company and they picked me up in 10 minutes

I needed a ride from the airport to my hotel. I asked the driver if he accepted American Express. He seemed annoyed and asked me if I had cash numerous times until he finally relented. Then another guy showed up needing a cab. The driver proceeded to try to pressure the customer for a couple minutes to share my cab. Eventually he gave up, as the guy didn’t want to share and another taxi pulled up. Finally, I got in the cab and we left. The driver never put his seatbelt on. He was accelerating very fast and was speeding through the sparse 1am traffic. I noticed that he was doing 60 in a 35MPH zone. When we finally got to the hotel a few minutes later, he told me to hurry up and use the credit card machine because my small ($ 6.46) fare wasn’t worth his time.
He was rude and dangerous. I didn’t give him a tip.
Vehicle ID: 0495
Driver ID: 13 944
Trip Number: 0599

Two times in 10 years I have called on yellow cab. The first time they tried to charge me $ 100 to go 14 miles. Then today, we booked one (days ago) for a ride to the airport. No Call, No Show, and nobody at customer service. This is why Über and Lyft work. You don’t have scumbag companies like these praying on good people, avoid these dirtbags, they are thieves!!!

Horrible. Called to schedule a pickup 15 minutes before I needed to be scooped and I could barely understand the guy who answered. The cab was late and called telling me he was outside but he wasn’t even on the right street. The Inside of the car was so dirty and there’s no meter!!! Ugh!!! to top it off I’m late to the airport.

You call to be picked up, and they say they will come. Not so… they told me and never showed.
Call 561 777 7777 they come, and do what they say.

I would rate 0 stars if that were an option. I am still waiting for the cab. First driver called me from a gas station saying he forgot his phone, had no GPS & wanted me to give him directions. The cab company sent a 2^nd driver, still not here. I am hoping I make it to the airport on time for my flight. Worse taxi service every. Never again

Called and set up 6:15 am reservation the day before. Was downstairs waiting outside at 6. At 7, after multiple phone calls (like 10), I am still waiting and will probably miss my flight which will cost me $ 300 plus to fix bc I was on a mileage ticket. Horrible experience. Never again.

I wish I could of 0 stars,
This has to be the worst taxi service I’ve ever received.
Called the taxi at 2, was told he was 4 miles away, called again in 15 minutes, 5 miles away, an hour later, I decided to give up, and the driver finally called me.
If you’re looking to get a cab within 20 minutes, this company isn’t what you’re looking for.

I would give the NO STARS if it was available. Sitting on Tri Rail headed to WPB station on time. Called to have a cab waiting for me at the station with 1 hours notice. After explaining to the idiot who answered the phone that I wanted the cab to meet the 6:05p train FIVE TIMES, she asked me what time I wanted to be picked up. Then she needed a physical address for the train station like a taxi driver wouldn’t know where Amtrak and TriRail stop. I mean, a nutless monkey could do a better job than this twit at Yellow Cab. So, I called Reliable Cab and asked the dispatcher if they were smarter than Yellow Cab? After a laugh, the Reliable dispatcher had a cab standing by at the station. So much for catering to business travelers.

Horrible on the phone. After being on hold for fifteen minutes, the person I spoke with was clearly high, and after getting my information wrong 7 times, she just hung up. I called Metro Taxi instead, they picked up right away.

I had used yellow cab on occasions over the last 12 years. Always to go from my residence to the airport, a distance of about 3 miles. It is straightforward and the driver had us taken me on a number of different routes. Primarily on the return trips. It’s difficult for me to understand why it took from Chinatown to Reagan international in Washington DC calls less than this 3 mile trip in West Palm Beach. Cici S. caught them on a rare occasion or the review is a plant.
The ability to use cash or credit card meters plus in any business situation. Never, when it was available, the credit card process go smoothly with this company. The machines assemble, however the drivers often seem to be mystified by it. I also don’t like the only three options is to pay the tab plus the option of 15%, 20% or a 25% tip. You’re not allowed to pay the fair alone. You may wish to check in real dollars or only 5% or input the amount you choose. Never has the service spirit worth a 20% tip. The GPS in the cats would be very helpful. Basic communication skills, in English, would be an asset as well.
On each occasion I used this taxi company vehicles have been reasonably clean. There is a reluctance, on the part of the drivers, to use the air conditioner.
The plus points. They have always shown up on time. They always call before, even if it is to get directions. They did not instill confidence in the services provided.
would I recommend them to a friend? Yes I would, but I would prefer them to this review first.

It is interesting that the previous writer had the experience they described. I had exactly the opposite.
Place my call for a cab and waited neay 40 minutes after the person I spoke to told be 10 minutes. The driver and the cab were filthy and I had to argue with the driver about the route I wanted to take.
After arriving at the restaurant. I attempted to pay with my Amex driver said the machine was not working. He told me he would leave the meter on and take me to an ATM if I needed cash. I refused, finally he agreed to take my Amex interesting how the machine worked now. Then when I left no tip. Really
The driver said next time take the bus, I work for tips

When you absolutely, positively have to be there, don’t call Yellow Cab…
The night before my vacation, I reserved a cab for an early-​morning ride to PBI.
When my pick-​up time came and went with no cab in sight, I called dispatch, only to be told that the driver was «less than 2 miles away.» I waited 10 minutes. Called again. Now the driver was «less than one mile away.» Dispatch told me not to worry, the driver would call as soon as he arrived at my house. Waited another 15 minutes. For nothing.
Now in a full-​fledged panic, I drove myself to Park and Ride, where I had to wait for their lone shuttle, and came thisclose to missing my flight (on the way to PBI, I saw a Yellow Cab circling aimlessly on a street about a half-​mile from my house). Never did hear from the hopelessly lost Yellow Cab driver or the unhelpful dispatcher.
Park and Ride set me back $ 70 as opposed to $ 15 for cab fare, but I rest easy knowing that Yellow Cab did not make any money off me that day, nor will they in the future.