Atlas Floral Decorators

Everything at Westmount Country Club is great except when we had to deal with Atlas Florist. First of all, his assistant is useless. She does not know anything there or she can’t help you if you can’t contact Matt (the florist) or have any questions. First time when we met Matt, he was so nice and he was willing to fulfill everything u ask and that’s about it. After that he won’t remember what he discusses with u the last time. He is not nice, friendly, helpful and not a personable. He is very unprofessional, its impossible to keep in touch with him. He delivered our flowers late and forgot to put flowers on our cake even though it was on the contract. He charges more than anyone else and he does not provide exact same service as he promises or charges you for. I don’t know why he is still in the business and I don’t know why WCC works with him. They must be related or something. I will keep spreading the words out to every website, blog, forum about his horrible service. DO NOT DO BUSINESS WITH ATLAS. YOU WILL REGRET AND WASTE YOUR MONEY. I don’t usually post thing like this but the service I received was garbage.

My wedding reception was held at the Westmount Country Club and I have to admit I was reluctant to use Atlas at first. I went and visited their other suggested vendor, but after a friend’s advice I went with Atlas. I met with Matt a couple of times before the wedding. You can tell he has a vision and is very confident in what he does. He may not be the most personable, but WOW did he amaze us. The day of the wedding, I will never forget walking into our room for the first time. Our centerpieces exceeded my expectations and were even more amazing than the mock ups he had showed me. We did a variety of flowers/​candles/​crystals and each table looked absolutely amazing. Not only did we get a ton of compliments on our table centerpieces, but people were commenting on the flowers in the cocktail room, as well as the ones surrounding mine and my husband’s table on the dance floor. Atlas may be more expensive, however I honestly feel like we got what we paid for.

My husband and I got married at the Westmount Country Club last fall, and everything having to do with our big night was amazing… except for our interactions with Atlas Flowers. If you get married at the WCC, you have to work with one of their two selected florist vendors. While Atlas flowers had quoted us a slightly higher cost than the other vendor, my husband and I decided to use their services, as they are actually located in the country club, and we figured it would make our lives a lot easier for our on-​sight visits and meetings. Well we were very wrong. I have never felt more ignored and disregarded by someone whom I was paying very good money too. Matt rushed us out of every meeting that we had. He is absolutely impossible to reach. He doesn’t return phone calls or emails, and if and when he finally does, he ALWAYS sounds annoyed, as though you are bothering him. I reached out to Matt no more than a couple of times and he made me feel as though I was stalking him. My bouquet was NOTHING like what I had asked for. I actually gasped when I saw it for the first time. The table arrangements and decorations were very beautiful, but only because Matt reused décor from the night before. I think he expected us to be grateful for this. I have a number of other things to say about my experience with Atlas, but I assume I made my point already. If you have specific questions please feel free to message me.