Ever since this business moved from a larger building to this small stuffy place, it has gone down. The food here continues to decline. It has been at least a year since we tried Pizza Hut since we had terrible customer service here in the past. Tonight, we gave PIzza Hut another chance. They blew their last chance! First of all, we ordered hand-tossed pizzas. The pizzas were smothered in something with some sauce that had a green herb in it. Along with that taste and having mostly crust… the pizza was not tasty one bit. We also ordered wings with our order. Earlier this week, we ordered Chanello’s in Williamsburg and drove to pick it up. After eating their pizza and wings… this was a major disappointment. Had I known it was actually bread and bones, I would have ordered from Chanello’s or gone to 7 – 11 since their wings are better. To top it off, the customer service is awful! They saw me sitting and waiting for our food and they didn’t let me know it was ready.
John T.
Évaluation du lieu : 1 West Point, VA
I hate throwing someone under the bus BUT, the fact is this restaurant has the worst service possible… I can only figure that because it is in a small town, they figure that they have a captive audience and the only choice is to get in the car and drive 35 minutes for an option. I live about three minutes away and upon moving here ordered pizza which I waited 45 minutes to receive(pick up) drove the three minutes home and it was cold… really? I decided to forgive and forget and have tried again on three subsequent orders. It’s pizza folks I just want it hot, not burned, etc. I finally gave up …35 minutes isn’t too far to get what you really want.
Tabitha K.
Évaluation du lieu : 3 King George, VA
This PH is clean with nice staff. I love the pan crust pepperoni! Yum. The food here is good — I have never been disappointed. They also have the new lasagna family size dinner.