Carpet Busters

DON’T HIRE THIS COMPANY!!!
I don’t usually give poor reviews because I believe in recommending good local business. I believe in the local investment and the MOM and POP shops… but this was a huge fail.
Hired Carpet Busters to clean couch, chair and ottoman. Were quite soiled and needed a good cleaning. Was going to hire Stanley Steamer but Got a quote on the phone which was given a reasonably comparable price and told that cushions would dry in 2 – 4 hours, opposed to 8 hours with Stanley. Though my furniture was clean, he charged us $ 100 more (cost for Dry Cleaning) even though Steam Cleaning was done. Furniture took 48 hours to dry.
Contacted Kevin (stated he was the manager) to question the overcharge. Told me it is what it is and to get over it. I questioned why he would over charge compared to the agreed price. Was told he’s” been in business of 20 years and doesn’t need [me} as a repeat customer. Well guess what… you won’t be getting me as a repeat customer. Stanley would have done just fine for ¹⁄₃ of the price and ¼ of the dry time and my furniture would still be clean. If 0 stars was an option, That’s what they’d get.