Parkway Veterinary Hospital

I’ve brought my cats here for about 3 years now. We’re very happy with the doctors and the care that our pets have received. My gal had urinary troubles about 2 years ago, and it was determined that she had bladder stones. She needed surgery, which gave me some anxiety, but they were very supportive and comforting. Dr. Oliver was our gentle, kind vet and performed the surgery. Prior to doing so, she informed me that it was a routine procedure, not to worry, what to expect after, etc. Upon picking up my cat that evening (post-​surgery), Dr. Oliver was just pulling out of her parking space and saw me walking with her in the carrier. She stopped the car for a moment and said «she did really well.» That impressed me, because she truly seemed to care, even while off duty. I brought my ladies back for checkups with Dr. Higgins about a month ago (as Dr. Oliver was unavailable on certain days), and was very impressed with her as well. They’re a wonderful veterinary hospital, and I highly recommend them to those with furry loved ones.

I love this place and we love Dr. Breslin for saving our dog Spot.
after a 10 day vacation, we returned home to find our dog was not feeling well.
He got worse and we took him to Parkway.
we were told that his kidneys were failing and it did not look good.
Dr. Breslin said that it looked grim but she would do whatever it took.
well a week after treatment, Spot is back to being himself. It’s a miracle and
the Dr is a miracle worker.
the staff are so compassionate and kind. they felt our pain and joy.
I am so grateful to them and would recommend Parkway and Dr. Breslin to anyone.
it’s a breath of fresh air to be affiliated to this amazing caring hospital
thank you a million times over

I am updating my review because over the last year Dr Segal has given extraordinary service. She listens so well, follows up on my pets and explains every detail of my pets procedures and follow up care. Looks like they have had some great changes in management style and their office and exam rooms are always spotless. The environment feels very healthy. I would now recommend this practice.

I don’t think I can find the words to express how impressed I am by Dr. Higgins. She has been the vet for all my pets for the past 7 years. She is brilliant and extremely supportive, understanding that our pets truly are our family. I wish I had a doctor with the dedication she has for her patients! She helped me keep my last cat healthy and happy until her death at 21 years old — a feat I credit to Dr. Higgins’ excellent care and advice. Recently, my ‘new’ cat has been acting in a particularly confusing manner — punching at her mouth and relentlessly licking. Dr. Higgins found the best neurologist to consult with and eventually she diagnosed and treated this issue so that my cat can finally get back to normal. Dr. Higgins follows up with personal phone calls and emails; is compassionate and understanding; very thorough and professional with her advice and willing to bring in experts with specific disciplines to ensure your pet gets the very best care. Please spare yourself the agony and financial burden of a big hospital vet! I highly recommend Parkway and Dr. Higgins in particular as the best vet I’ve ever had.

Best vet office in greater boston. Ilene is committed, super smart and the consummate professional. I have had her care for our 3 dogs and one cat over the past almost 20 years. Whenever our animals require an emergency visit we get a personal call from parkway even if it is a Friday night. They are the best!

My cat, Lucky, was able to live a long (19 years!) and relatively healthy life with the help of the vets at Parkway. They were able to diagnose some medical issues and this helped prolong his life. When the time came to make a decision, the vet and vet tech were so amazing. They understood how hard it was and gave us the time we needed to make the decision and spend some final time with our Lucky. I will forever be grateful to them for how they treated him and how much they tried to help.

I“m happy to found Dr. Oliver — she’s an amazing vet. We recently had to put our cat to sleep (unexpectedly) and she made the transition as bearable as possible. Will not find another vet.

I recently had to bring my sick cat Frisky to Parkway and never having been there before I was so taken aback by the kindness and concern shown both myself and Frisky. Dr. Oliver was wonderful throughout the process of deciding what to do with with him. Unfortunately Frisky is no longer with us but having to make the choice of how to proceed was made much easier with Dr. Oliver’s guidance. She even took the time to send a thoughtful note a few days later.
If I ever were to get another animal I would definitely bring them to Parkway.

The virtually all female staff at Parkway Vet is wonderful! We’ve brought our dog here for most of his 14 years & have always been happy & pleased w/​their care.

The veterinarians know their stuff, probably the best around. But they charge too much and they give too many unnecessary shots. They were giving my dog a shot and I asked what’s it for. «This is for when you have your dog boarded». We don’t board our dog. Then I asked, what’s this other shot for. «It’s for when he swims in the Charles River, he won’t get a stomach bug». My dog’s breed can’t swim, and we never take him to the river. Just ask about each thing they are doing to your animal and if it’s necessary. I’ve saved hundreds of dollars this one visit for things they were going to do that I literally didn’t need.

Liking this practice more all the time. Really appreciate that they haven’t sold out to the big box chains, and fight to stay in business as a privately owned practice.
With two dogs, it feels like I’m visiting here more than I would like to. Our regular vet is Ilene Segal, who is sweet, efficient and always follows up as necessary on the phone, personally. Never via a message or through a receptionist. I’ve also always been impressed w/​the other vets I’ve seen on short notice and/​or when Dr. S wasn’t available. The techs are patient and cheerful. Front desk gals always chatty and pleasant.

Great friendly local clinic! The staff is always very helpful and can answer your questions for those first time pet owners (like me). I would recommend this veterinarian clinic to anyone in the Boston area!

Caring, honest, patient, committed — from front desk to the veterinarians, this hospital is a gem.

This place is amazing. Our pug was diagnosed with IBD in September and we needed constant treatment and medications. Dr. Sandy Higgins worked with us and she and the entire staff were very patient and kind. Dr. Higgins called us daily towards the end and the office stayed open extra late on Christmas Eve because we needed medication.
Unfortunately after trying everything, we had to ultimately put our pug down. Dr. Higgins and her staff were very compassionate during this process and we would highly recommend her and the practice.

I was searching around the area for a new Vet, and made some calls about pricing for a check-​up & vaccinations for my large Labrador. Parkway had the most reasonable prices around and got great reviews, so I made an appt. We saw Dr. Oliver, who was wonderful, kind, informative, helpful, friendly, thorough, just great! My dog, Oliver loved her. All of the technicians and receptionists were very friendly and helpful. I would absolutely recommend Parkway for veterinarian services. I was very pleased with their care and so was my dog. I will definitely continue to take my animals there for all around healthcare!

Dr. Higgins is phenomenal. I have spoken with her only once, but my wife has met and talked with her many times in the months leading to a diagnosis of Irritable Bowel Disease in our then four-​month-​old Scottish Terrier, Ballater, and during the subsequent 10 months.
Dr. Higgins referred us to a renown veterinary gastroenterologist, Dr. Spielman of VESCONE, her former vet school professor, who played an instrumental role in diagnosing and developing a successful treatment plan for our puppy. They act as a care team and have gotten Bally’s IBD under control. He is now 14 months old and doing very well. He likely will be on meds and a prescription diet for the rest of his life, but he is happy and flourishing again.
Dr. Higgins is very quick to respond and has even called us on her own time to check on Bally. The vet techs are also responsive and understanding. After lackluster past experiences with area vets and the most horrible experience possible with Angell Memorial (see my separate review), Dr. Higgins and her team at Parkway are a godsend.
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The staff is professional and courteous for the most part, although when I called initially they said there would be a two week wait. When I called back and talked to someone else, that two weeks became one week. My basic problem is that I felt overcharged for medications that could be bought for half the price on the internet. As a matter of fact, I didn’t even know I was purchasing them until they arrived at the front desk on my way out. Of the two issues I came with, both minor, neither was resolved.

I’ve been taking my pets to Dr. Segal for more than a decade. She has always been a compassionate, no-​nonsense care provider. She and her staff are exceptional, and I cannot recommend them highly enough.

Two years later, and we are still thrilled with our choice of Parkway Vet. Puppy LOVES it here and pulls me from the car to doorway. Have you ever heard of such a thing?
I especially love that upon entering the room, Dr. Worshum plops herself on the floor and has a conversation with the dog. Not only is she sweet with the pup, she’s extremely thorough, doesn’t rush through appointments, and on our last visit, she even brought out puppy’s xray on her ipad and walked us through everything she could see. Love it.
I’m always nervous wreck when the pup isn’t well — not only does Dr. Worshum take the best care of her, she calms all my fears, and makes me feel like a responsible dog mom, and not an overreacting freak.
I kind of wish she could be my doctor, too.

When my regular vet didn’t have any availability to see my possibly sick kitty, I called Parkway after seeing all the positive reviews. They were able to get me an appointment the following morning, which was fantastic. Of course, I was planning on leaving for vacation that morning, but you can’t plan when your cat gets sick.
Anyway, I took the appointment and subjected my poor little cat to the dreaded carrier. Dr. Segal was extremely thorough and really good with my little one. After her examination, she explained the options and costs to me in detail and let me decide what to do. And she even diagnosed some chin acne and cleaned the kitty’s waxy ears! I’ve since talked to the cat about washing her face thoroughly and showed her where we keep the Q-​tips.
The vet techs were also very nice and skilled. They performed the necessary procedure on my kitty with no struggle (but my cat is super gentle and doesn’t complain about being handled) and minimal stress. Everything turned out to be fine, so the vet visit was not really necessary, but I’m glad we went anyway. Everyone was great, and I think the office is staffed by women exclusively, which is awesome since my animals prefer women (who doesn’t?!). Having met the folks who work at this facility, I’m pretty sure they’re my new vet’s office!
Also, when you go to their website, the little custom icon (favicon.ico, nerds) is a kitty cat! Bonus points for nerderie and being cat-​centric!