AutoZone

I wanted to take the time to write a review on the great customer service that I received last week from Jordan J. My car happened to die at the Auto Zone parking lot and Jordan was so kind in assisting me in checking to see what was wrong with my car. He tested a couple things on the car and found out at the alternator was no good and had drained my new battery along with it. Jordan took the time to remove my battery and fully charge it while at the same time placing an order for my new alternator, and also called an auto repair shop down the street to see if they could please install the new alternator upon it’s delivery. Jordan also took the time to speak with my dad on the phone explaining to him everything that was happening with the car. To say the least I was able to get my car running within a few hours thanks to all of Jordan’s help and knowledge!

I haven’t had very good luck with cars recently.
My rearview mirror decided to fall off because I needed an extra thing to scurry around and fix after being on vacation. Some light Googling informed me that I should remove the button from the mirror (impossible) and simply (yea right) glue it back on.
I called around and most auto shops wanted a pretty chunk of change or they wanted my car for half the day. No thanks, no time for that.
I marched in, smiled at the guy behind the counter and he sauntered out to help me pick out my glue. He had a hard time understanding that in addition to the mirror, the entire OnStar/​whatever system had also fallen off the dash. After some back and forth I ended up buying two kits to get the job done. He told me I’d have to apply the glue and wait 12 hours — this wasn’t actually true. I could apply the glue and it dried in three minutes. The back of the box told me so.
Anyway, problem solved. I’m not sure they are as well versed as someone in a car store should be, but oh well, I guess it’s true that men don’t like to read directions!

I would like to take the time to acknowledge and to thank Jose and Eric for not only their customer service and professionalism but for taking the time to assist me in problem shooting my car after I had installed a recently ordered alternator.
In between helping other customers and taking turns cleaning the store in preparation of closing shop for the night they went above and beyond to help me get back on the road avoiding my young Daughter and I from being stranded for the night.
Great job guys and I can’t thank you enough for all you did. I strongly encourage everyone I know to go to your store. Thank you again

I went in to buy wiper blades the week we got all the rain. After I purchased the cashier just offers to install them in the pouring rain. I said sure. Just such great service. Not what I was expecting.

I heard an advertisement on a local radio commercial regarding a free check light engine diagnostic yet when I went i the store they told me no they do not provide that service. Then why would they advertise that type of service on a local radio station…

Easy to order parts, friendly non sexist staff. Clean well stocked location. Easy tool loan.

Fast service and they do provide good customer service. It’s a smaller autozone than I’m used to but still an easy spot to get in and out of.

A place to shop. Whatever you need is there. Associates are approachable and customer oriented. My car battery was giving me a problem and I took it to them. They tested it and plugged it to the charger. While they were doing that I went home. After 3 hours they called me. When I went back they told me my car battery was dead so they helped me to buy a new, better and cheap battery for my car. I was very happy about the customer service they showed

These guys are always helpful and friendly. They will even go out to your car and show you how to do things. That is super cool.

I really like this particular Autozone. Very helpful and prompt service. They usually have the parts I need where as the Kragens across the street does not. I really like their rewards card, I can get $ 20 every so often when you spend a certain amount. I’ve received this discount 3 times now, I like it! Pricing is always good also, and they usually have what you need.