California Co-Op Cab

Awful… don’t depend on this company. I’m 75. No car of my own. I had a vet appt for my cat. I called about 11 am to schedule a cab for 3:45. Really important to get to the vet. My apt complex is impossible to navigate so I asked the cab to wait at the corner. As I came out of the complex, I saw the cab pull up to the corner and 2 women who had been waiting for the bus got in. Lugging the heavy cat carrier, I went as fast as I could up to the cab, and said I had called. The driver asked my name then after a pause, the two women got out. I was very upset. He apparently just took whoever came first. At least the fare was reasonable. For the ride home, Coop sent a guy who ignored my directions and claimed that it was a set fare of twice what I had paid to get there. I objected. He lowered the price by 2 dollars and said, pay that or get out here as he pulled over. I got out. So I walked home… hard to do with the heavy cat carrier and now even further away since he had driven a couple of blocks. I called him and few choice names and slammed the door as I got out. He started to get out of the cab!!! What? I am 75, white haired and obviously a little disabled.
NEVER AGAIN
I’ll rent a car next time.

My 84 year old uncle’s new wheel chair lost its charge on a dark street a few miles from his apartment. Saturday, After 11pm, called 4 major taxi companies with no van available at this time of night. But this company came through for us at this late night hours in less than 20 min time. Kind, courteous, punctual and reasonable cost. To the driver Mr Jr., Excellent service and I’m extremely satisfied. I will definitely pass this on to folks with powered wheel chars.

I called co op cab after I got shafted by yellow cab and they said they’d send someone. After 20 min. We called and they didn’t understand we were requesting a cab, then said they wouldn’t send someone because they thought we’d be mean to the driver. WTF! They were about to be better than yellow cab, not now!

I was scheduled for surgery on March 24 and had to be at the hospital at 5:30 a.m. I called Sacramento Taxi Cab 916÷444−7777 the night before and scheduled a taxi. I went outside at 5:15 a.m. and waited for the taxi. When it didn’t show up I called and the dispatcher told me the driver had called my cell phone to «see if (I) really wanted it». My cell phone was not on yet so I did not get the call. I had also given them my home phone number. She asked if I needed the tax and I said I need a taxi now. She said I’ll cancel then.

This is my go-​to cab company… Mainly because when I first moved downtown, their number was easy to remember and they were always parked nearby at Memorial Auditorium. They always know where they’re going, are easy to communicate with, have clean safe cabs and, probably most importantly, they all take ATM!

Stars because we got a ride back to our hotel. Driver was nearly rude — hard to understand and seemingly confused. Thankful for the drive — but at least be nice!

Fact: When you’re out drinking, your driving skills suck. Best to leave the rig at home.
My blasted friend, who shall remain nameless but whose name rhymes with Leah Schmee, called this cab company to get our slightly sauced butts home. I think she may have called these guys because she was having trouble pushing numbers on her phone, to be perfectly honest. Theirs truly is the easiest to dial!
Our cab driver was courteous and prompt. The car was clean as a whistle. We were swiftly escorted home safely. Really, what more can you ask?
Call ‘em. Reasonable prices, and way cheaper than a DUI, my tipsy Unilocalin’ friends.

If a 0 star rating was possible, that’s the one I’d pick. I called them specifically to get a wheelchair taxi to take my mother to a doctor’s appointment the next day. I set up the appointment, then later that night Angelo called and left a voicemail on my cellphone. He said that he was sorry for the «misunderstanding» but they couldn’t pick us up the next day because they had double-​booked the time. I found the message at 9am the next morning (Mom’s appointment was 12:30) and frantically tried to call Angelo, no answer, left a message.
I went back to the internet and found Ride On Time wheelchair-taxi’s and booked them instead. I left a message at Angelo’s number (still no answer) and told him I’d re-​booked and never mind. At 11:30 a.m. I got a return call from Co-​Op wanting to know if my Mom still needed to be picked up. As if!
Ride On Time took beautiful care of us, in the pouring rain the driver Sergei was wonderful with Mom and gave us wonderful service. Forget Co-​op Cab if you need a wheel-​chair taxi! Go to Ride On Time!