Dollar Tow

Trish is by far the most unhelpful person and her assistant Irene is an unprofessional individual. Telling people one thing but doing another. Don’t worry if you have an issue with them they’ll just toggle through the phone line so they can clear their mistakes with each other first. Don’t worry Trish is just a scam artist trying to make her business some more money by screwing over other individuals. I’m certain these bad business practices are the same values she lives her life by. I would never recommend this company to anyone. When asking for Trish’s last name she tells me to do research because she will not provide it. If you weren’t running a faulty establishment I’m sure she’d have no issue providing her last name. Terrible people, poor business practices and out to screw anyone over for some extra cash!

My daughter and son-​in laws car was stolen 12/​20/​2015. The person who stole it took from right in front of their house and used a shave key to do it. They stole the stereo and broke the key off in the ignition before they parked it somewhere illegal and this tow company towed. It wasn’t bad enough that it was stolen the day before her birthday or 5 days before Christmas, but this bunch of jerks charged her $ 250.00 and laughed about it in her face. Proud moment guys… proud moment

Horrible customer service, very expensive rates compared to competition, their drivers don’t tell the truth on the cost of the tow until they bring the car to the destination and then increase it by $ 150. They should change their business name to «$ 200 Tow for 5 miles», it would be an honest reflection of their practices.

I called and got a great price and they arrived in less than 30 minutes. Quick, friendly and professional. I highly recommend Dollar Tow and if needed will use them again.

First time and LAST time using Dollar Tow. It is stressful enough having to repair a broke down vehicle without dealing with awful customer service and vehicle damage from the tow company. My truck broke down late at night and called Geico for towing. They sent out Dollar Tow. The guy seemed nice except it took an hour to get to me, didn’t have my phone number to let me know, nor did he have the correct address to take it to. It was after midnight so i got a ride home as he said he would drop it off without me being there. The next morning the repair company called to tell me of the broken headlight, grill and hood plate. I called repeatedly to Dollar Tow to have it fixed. Accidents happen but it is unacceptable to break a vehicle and refuse to fix it. The secretary was completely stone walling me. Refused to have a manager call me back, wouldn’t provide a name, email address or phone number to a manager. She was condescending and rude. I have used tow companies in the past and have never had a vehicle damaged nor had to deal with such a rude front desk dispatcher! I had to call Geico and make a damage claim. I also advised Geico of all that happened and they should NEVER work with this company again! Reading other reviews I am not the only one this has happened to.

I met with Eric today. He came and rescued my friend and I. He was very nice super fast at his job and took great care of my car. I will deff use them if I ever needed a tow again. Thank you guys!

Wasn’t sure who to call when my car, parked in my garage, would not start. I am so glad I contacted Dollar Tow.
The young lady who answered the phone was nice, professional and thorough. She asked a few questions then provided a quote and an estimated time of arrival for the driver. The driver was right on time, friendly, and helpful. He had my car jumped and ready to drive to the mechanic’s in minutes. No surprises.
I hope I never have to call for a tow /​jump again, but if ever I do I would definitely call Dollar Tow!

I took my sister here to get her car out of tow. Can you say the staff is very rude and unprofessional, and they don’t even acknowledge you at all, and will have you in there all day. They have other workers in the office but won’t get off their lazy butts to come assist in the front and have a nasty attitude when you ask to have someone else come help out in the front. Bad business

Ask for Bill! He was very friendly and got there in less than 20 minutes. I was originally told to wait about 45 min.
Great service!

I had to have my wife’s car towed to my mechanic tonight. The flatbed arrived in a reasonable time, operator took good care, and I was also lucky enough that the mechanic was staying late and able to unload right into the repair area. That’s about as good an experience as you can get on top of the bad experience of getting stuck.

Raining, cold and late… I managed to blow my tire on a curb that was submerged in water. My car insurance sent Bill from Dollar Tow to do my roadside service. All I can say is… WOW. So incredibly pleased with the service. Bill was extremely friendly, was very sensitive to my situation and could see I was clearly upset. He assured me that the damage was way less extensive that I thought, changed my tire to my spare, tried to fix my blown tire… He saved me a trip to the body shop and going thru my insurance. I would definately recommend this tow company. Ask for Bill. He is great. Hopefully I will never need a tow company again, but if I do I am holding on to this business card and using them next time. Thanks Bill! Thanks Dollar Tow!