Pro-Built Transmission

I brought in my 2007 Ford Escape and they quickly diagnosed and rebuilt the transmission. I had no problems with the service or staff. Super helpful and straightforward.
Honest, classic auto shop.

I took my Tahoe here because I was having some issues with my transmission. Don said he’ll give it a free inspection to try to find out the problem. Within a few hours, Don notifies me with the issues and details on how to go about fixing it. I handed the keys over to Don and Scott (other mechanic) and they were able to get my truck fixed and back to me within two days. Don threw in a two year warranty on his work so that gives me more peace of mind. If you need work done on a transmission, I definitely recommend Don and Scott at Pro-​Built Transmissions. Solid quality work.

Don is awesome. He fixed my mercedes for way less than what the dealer wanted. Never had another problem. Also, i have referred people to him and they loved his work too.

Don from Pro Built transmission is a crook. I went into his shop after my car broke down when I went to a Sacremento Kings Game. Don assured me he knew how to work on my car and repairing it would be no problem. I work as a travel nurse and I need my car for work. I was gonna take my cat to BMW for repair but I figured let just give him a chance he states he knows what he is doing and he tells you what you wanna hear, let’s face it no one wants to pay 10,000 when they can pay 5000.00. Man I wish I would have gone too BMW.. I have never seen someone as unprofessional and crooked as Don at Probuilt Transmission. He had my car 21 days and I paid for a rental daily. Everytime he told me the car would be ready there was always a reason why it was not done. With cost accumulating I called Don and told him I can not afford to continue to pay car payment and insurance, car rental and hear excuses. I need the car fixed. Don told me my car would be ready and I drove from Fresno to Sacremento to get the car. When I got there Don told me he could not find the valve body unit. I told Don I would pay for the unit from BMW I just need the car fixed. I called San Diego BMW and they had the valve body unit. I was gonna drive from Fresno to San Diego to pick up the unit. Don told me he could order the unit and have it overnight. I went too a hotel and the next day when the unit was surppose to be there Don calls on the phone and the unit is still sitting in San Diego BMW. Don tells me the unit was never placed with parts to be shipped so it’s still sitting in San Diego. I missed work and stayed in Sacremento for the part to be delivered the following day. I was happy because I said I’m finally gonna get my car back. I went early and I paid Don 5000.00 cash for the work. BIG MISTAKE… I was on the phone with fed ex trying too see how long it would be for the delivery of the valve body unit. I went too get gas when I came back the valve body had been delivered. I thought from BMW. Now all Don had too do was program the mechatronic unit (valve body). Don gets his computer and goes to my car and sits deceptively attempting too program the unit knowing he did not have the ability not equipment to do. He finally came too me and told me he was gonna have my car towed too a shop so they could program my car. He suggested that I go turn in my rental car. I trusted my gut and kept the rental and followed the tow truck with my car. He delivered my car too a shop that had not worked on my car for computer programming. The tow truck driver too my car off the flatbed and left me and my car at another shop minus my 5000.00 and a car that was non operational. Don left with my 5000.00 and went to LasVegas! For a softball tournament. I was at this shop with this broken BMW 750li not knowing what I was gonna do. The owner of that shop came out and told me he didn’t fix my car and his computers will not work too program my car. I called Don at Probuilt Transmission and he did not answer my calls. I had too tow my car too another place too have it programmed and when the shop programmed the car they told me there was a internal problem with the transmission. I have been stuck with a broke car for over 8 months that goes into Transmission Malfunction mode and cuts off on me in the freeway. I have too pull over and turn the car off and restart it for it too work. I finally had too take it for repair and when they took my transmission apart the valve body unit is not the unit from San Diego BMW. It’s a old unit he put in my car and as per repair shop there is no way the transmission was rebuilt. I went to Bureau of Automotive Repair too try to make him give me back my money but Don is a big liar and he will cover himself. In fact he was cited because he told the Bureau of Automotive Repair that I supplied the valve body unit that went in my car and just lucky for me I saved the receipt from San Diego BMW. I beg you too stay away from Don and Probuilt Transmission. I don’t want anyone to go through what I’ve been through with Don!!! He is a shameful businessman!

On a Tuesday afternoon my trucks transmission went completely out. I had nothing at all. I called around and noticed that pro-​built transmission was the only one who actually knew what they were talking about. I was able to work directly with Don the owner. On Wednesday I decided to go with pro-​built to do the work. Not only because Don was the most educated but also because his quoted price was roughly 1500 less that everyone else. Normally that would be a turn off but because I spent the most amount of time on the phone with him and he understood exactly what had happened I felt most comfortable. Don sent a tow truck to pick up my broke down truck on Wednesday afternoon. All while he had my truck he kept me in the loop as to what was going on. On Friday when I went to pick it up I also had the pleasure of meeting the technician that rebuilt it for me. Everyone at pro-​built that I encountered was professional and all around pleasant. They were able to take an extremely frustrating situation and turn it into a minor hiccup. Let’s not forget that the price I was originally quoted ended up being more than what I actually paid. I am extremely satisfied with the service and work I received and would highly recommended that anyone go there. They are currently in the final stages of moving their location. As a matter of fact my truck was the last one to be repaired at the Watt Avenue location. Thank you Don and everyone at pro-​built transmission for all you did for me.

I took my corvette to these guys… and honestly now I wouldn’t trust any one elts… I been through a lot of hokey transmission shops… but never has a warranty actually been a warranty… usually Shops just want more money for work they already did But didn’t do right… NOT these guys they do quality work at good prices and They stand buy there warranty… they take pride it there name PRO BUILT I wouldn’t take my corvette any were elts…

Yes, the first one to review.
Don is the owner & he is very nice man.
My SUV was having tranny issues, Check engine light was on, Wouldnt shift into gears & I brought my SUV to another dealer which stated that I need a new transmission & the estimated price would be $ 3,700.00.
So I thought I should seek for a 2^nd opinion. It was meant to be that I drove right pass by this business & took down their number & called Don. He told me he would take a look at my car at no charge. Which he did and told me I need a new Tranny Band & a new Pressure Control Solenoid which was alot less than $ 3,700. YES, I was happy & got it FIX. My car runs great. The whole time I only deal with Don. No one else. Great guy& very honest person. He will not rip you off at all.
Btw this shop is hidden its next door to Big O Tires.
Thank you Don.