Had a really nice stay with my granddaughters. Beds were comfortable, love the pillows! The pool was being repaired when we arrived and didn’t open until eight on the one night of our say. It was loud and crowded that night. In the morning the front desk graciously extended our checkout time. The girls were able to swim alone in the pool for about two hours. Everything was clean breakfast was good.
Clifford S.
Évaluation du lieu : 3 Frankfort, IL
I stayed in another Hampton Inn on this same trip and it had a desk. This had a big empty space. They could at least put a luggage stand there. I noticed that there were few amenities here. No microwave and no mini fridge. This seemed like a Hampton Lite but at the regular price. Overpriced for what you get.
Chris D.
Évaluation du lieu : 4 Spokane, WA
I arrived a little early to the hotel so the room wasn’t ready, but the staff was still very nice and accommodating. I was able to knockout some work in the lobby while my room was being prepared. Once the room was ready, the front desk came to me to check me in. I was also pleasantly surprised at how large and nice the room was. Overall I must say that this was a very nice experience.
Jim C.
Évaluation du lieu : 1 Orchard Park, NY
6/3/2013-I did not know a desk in an Hampton Inn room was an amenity. When I asked for a room with a desk the front desk person gave me attitude because I was only staying one night. I guess the Hilton brands I have stayed in around the country and globe do not count here. The cheap room furniture that’s falling apart is awful too. BUSINESSTRAVELERS … STAYAWAY. THEREAREBETTEROPTIONSINTHEAREA.
Todd H.
Évaluation du lieu : 3 Scottsdale, AZ
This is one of the nicer Hampton Inns I’ve stayed at. For my purposes the location was ideal. Right next to an expressway but there was no traffic noise to be heard. The property is clean and well-maintained. The staff is friendly and knowledgeable and went out of their way to be helpful. Because of its location there is no view … a shopping center on one side and a freeway on the other. Beds were comfortable with plenty of pillows. My room was lacking a desk, which was not an issue because I was not there on business, but if I had been the lack of a desk would have been a negative mark. There was a decent flat screen TV with an adequate number of channels. Up until the morning of checkout there was only one small negative — everyone in our party of 6(spread across 3 rooms) remarked that the bottom of the shower/tub was slippery and there was no bath mat. Once shampoo dripped down to the tub it was a challenge to stand up without sliding around. The other item only became an issue the morning we checked out. As we ate breakfast in the room off the lobby an oblivious hotel worker pushed a large red laundry basket through the lobby and out the front door. The wobbly wheels on the cart being pushed across the cobbled tile was so loud we couldn’t talk over it. The hotel worker actually looked like he was purposely trying to make as much noise as possible by aggressively pushing the cart. He did this not once, but 4 times, right in front of the desk clerks and guests. I have never seen a staff worker do something like this, even in the most basic no-frills motel, but in a place like this it was inexcusable. I was shocked that one of the managers didn’t take the opportunity to train the worker that he should have used a service entrance or at least a more remote corridor door rather than to push his cart through a crowded lobby. This incident took points from the hotel’s management … it illustrated a lack of understanding of their guests’ needs. [NOTE: This hotel no longer follows up with a satisfaction survey after a stay at their property]
Kati t.
Évaluation du lieu : 5 Hoffman Estates, IL
Great hotel! Very friendly staff. Very clean great pool… had great stay!!!