The Home Depot

I have gone to this location numerous times and have been treating great every time. I was there on 11÷29÷15 at 9:30am and I was at customer service. I was picking up an online order the transaction went smooth and the associate was great. There was a IRATE customer there returning a couple products who was the most rude and inconsiderate person I have ever seen. He was swearing at the associate and then the manager, Both who handled the situation wonderfully. I give both of them credit for staying composed. I know i wouldn’t have. This store is a good store with good people

A friend of mine needed to pick up some pre-​treated lumber for a stairs repair project she is having someone do. She was armed with the actual specs of the lumber needed. I went along because my Jeep Wrangler, without it’s top, would be able to haul the large pieces of lumber sticking out the top and attached to my rollbar.
I wasn’t really all that interested in the process of acquiring this lumber but as I tagged along with the lumber cart I noticed that she had requested help from two employees and neither was able to help. Finally a «so called lumber expert» was called in to assist with the dimensions necessary. She reiterated her numbers, I’m using 12×8×12 here and I don’t honestly know if that was the actual board dimension, and I hear the expert say that he’s never heard of such a type of board. I happen to glance over his shoulder and lo and behold what do I see — a huge sign listing the exact dimension she needed with all the boards stacked neatly below the sign.
OK, neither she nor I saw the sign however I wasn’t really looking for it. Doesn’t excuse this expert from knowing his product as well as product availability. He didn’t say anything just proceeded to pull out necessary pieces.
I’ve shopped at this store before and this is typically what I come up against if I ask for help. Several weeks ago I sent my daughter in to pick up a 6″ x6″ end post cap. She came home empty handed. Got my cap elsewhere. As I perused the stacks of lumber I saw a whole section dedicated to end post caps in a variety of sizes and makes. Oh well. Expect nothing and you will never be disappointed.