Chipotle Mexican Grill

Great food, great price, not as noisy as a lot of other Chipotle restaurants I’ve been to. Never been a huge fan of the ambiance, though.

Learn to roll a freakin burrito! You work in a burrito restaurant for gods sake! My burrito was all falling apart even before taking a bite.
Also, spread or mix up the ingredients a bit. The guacamole is good, but not good enough to eat it all at the end of my burrito as a dessert.
If you come here, get a bowl rather than a burrito.
The burrito flavor was good, but this location gets a subpar review because they obviously don’t understand the physical dynamics of a burrito.

Slowest service I’ve ever encountered at a chipotle. I only come here when I’m desperate. Expect to wait in line for 30 minutes at any time of the day.

This is just not a good place to come for a dinner. I came here two times just because it was the only place open in my area and both times was scared that will get attacked or something because people around and inside this place are postly homeless or mentally sick. Never will back again, because don’t feel safe here.

Always friendly and food is fresh. The line is always too long though and when you order online it’s never the same as watching them prepare your order. Never enough cheese when you order online.

Mind, my review is not of Chipotle in general – on the whole, I enjoy Chipotle and appreciate a quick service restaurant with good vegetarian options. My review is of this particular location which is, without a doubt, the worst Chipotle in Minnesota, Wisconsin and Illinois combined. :P The service is glacial and vacillates wildly between sullen-​to-​outright-​hostile and talkative-​without-​any-​boundaries-​but-​plenty-​inappropriate comments. I’ve been here on more occasions than I care to admit over the last four years, and it seems that every time they actually hire someone who is vaguely polite and fairly conscientious, that person is gone in two weeks. Despite the fact they are very frequently hit with rushes after 9 p.m. (and are open till 10) they are frequently out of items by 9:15. (Not that they bother to announce this or post any kind of sign… on more than one occasion I have waited through a line to find out they are out of beans for the night more than half an hour before closing. As a vegetarian, that means that after a long wait – more than 20 minutes on one occasion, I left without any food and without any apology.) The place frequently looks dirty, and there have been times I’ve felt quite certain the staff were stoned. Also… I’ve not had my order done wrong as many times at other locations as at this one.
On the whole, I don’t really look to Chipotle to epitomize good customer service, but this particular location fails beyond the typical malaise and tomato-​pushing, cheese-​skimping inattention endemic in the system. This one is by far worse and has consistently been worse over a period of years. That, I think, is a failure of management.

Horrible management! Every time I’m here they run out of something and the line freezes for 10 minutes while we wait for them to cook/​prep it.
Just after I wrote this, they ran out of something else. UNBELIEVABLE! Makes me want to delete the next paragraph.
However, food is classic chipotle as is the staff. Great food, friendly people.

THE WORST CHIPOTLE I’ve ever been to. Smaller burritos then other restaurants, stale chips, and bad line/​cashier service. I’ve been to chipotle all over the twin cities and have never been dissatisfied until going to this one. Booo!

So amazing, and I can definitely respect the price for quality. I really enjoy the pork, but choose to opt out and get vegetarian to get the guacamole!!! Which is fantastic. I dislike that chips cost more, which is sad thinking about the price already. Salads with everything you would get an a burrito is, personally, my best bang for the buck– I make it 3 meals! So an $ 8 meal is lunch, dinner, snack!

Tad overpriced, good food. However, now I know why my friends order the burrito bowls — the wraps are HUGE! Get the bowl, you’ll be able to finish it.

There’s one lady that works here that’s pretty much a giant crotch pheasant in a uniform. She moves like lightning – very, very erratic lightning – and seems to have some sort of defiance disorder when it comes to listening.
I’ve personally dubbed her the ‘Tomato Salsa Nazi’ due to her inability to not put it on your fucking food no matter how much you wave your arms and beg for mercy in protest.
She’s the Jackson Pollock of burrito artists and the tension in the air is palpable among fellow diners when she’s on the front lines.
Thankfully, it seems, I wasn’t the only one that shared these sentiments because she has now been moved to the back to stare angrily at customers while she shreds pan after pan of barbacoa.
Mark my words: their tomato salsa sales are going to plummet.
Chipotle falls into one of those strange grey areas for me, much like Great Moon.
I don’t want it when I’m craving Mexican; I want it when I’m craving Chipotle.
I’ve always been a little saddened that they don’t have straight up raw onions or cilantro as viable additions, but their roasted corn salsa makes up for it (mostly).
I usually end up getting the tacos or the salad here simply because I can’t stand their rice. I know, I know; it has a fan club. I missed the boat.
I’m not horrified to eat any of the meat here which is a gigantic plus. There are so many spongy, squishy, stitched-​together aberrations being slammed between buns and into tortillas anymore that I’m never sure if I’m eating chicken or euthanized labradoodle.
All that being said, everyone knows the drill here, but I’m still going to drop some shiny pearls of wisdom.
— I wouldn’t recommend getting their hard shell tacos to go if you’re traveling longer than five to ten minutes away to eat unless you enjoy eating tacos with a fork.
— Their chips aren’t laced with crack or anything. If you’re getting it to go and you have chips at home, just get a side of guac. It’s way cheaper and you get just as much.
— If it’s a time when it’s sure to be crowded, don’t say you’ll go up and order separate things for three+ people because you’re nice. … Just don’t. Trust me. Chaos, chaos, chaos.
— Don’t make eye contact with the Tomato Salsa Nazi. She’s chomping at the bit back there to fuck up your day and doesn’t need a hair more encouragement to do so.
— Ask for a side of dressing with the tacos. It adds a tasty tartness.

I don’t like this chipotle. The second woman in the burrito assembly line was trying to go fast-​too fast. She whisked my burrito away from the first guy without putting veggies on it (it was a vegetarian) and tried to put meat on it all while I was trying to reiterate that it was vegetarian and that I wanted the veggies on it. It was very brusque and rude, really. If you are going to try to be fast about the service, at least know what kind of burrito you are making. Anyway, so the burrito ended up with minimal amounts of veggies and beans. Then the woman who wrapped the burrito ripped the tortilla and didn’t even offer to rewrap it. It was the worst experience and worst burrito I have ever had from a chipolte.

This is a hip restaurant with really good food. I’ve really never liked burritos until I first came here. Sometimes the staff are a little cold and don’t practice the best customer service, but the food is delish.

I love the burrito bowl here and the fact that I can customize what I eat.
I don’t get anything typically Mexican-​like from any place other than El Loro, yet Chipotle is decent American food a touch of Latin.
The food is consistent from location to location and I can rely on having lots of tabasco to douse my food.
A plus is online ordering, which is a blessing. Seems that there’s always a line at the restaurant, so I like walking right over to the register to get my food. Try it! You can pay cash when you get there.

Tonight I had a salad there. I usually get that or the chicken burrito. They were out of bowls, which isn’t a huge surprise, but I had to eat it out if the foil lid. Tonight the meal seemed blah. I’ve had great meals that have tasted stellar here before, tonight was just an off night for them.

I am a big fan of small Mexican restaurants with evidence of their authenticity such as proprietors that are recent immigrants. Chipotle is not that. It is big corporate Mexican food at its best.
My wife and I tend to visit Chipotle a lot because our two sons ages 1 and 3 like the cheese quesidilla almost as much as I love the Steak Fajita. It beats going to be McDonalds and fighting with the other hordes of parents with bratty kids that never want to expand their children’s food horizons.
This location on South Roberts St was very fast and the steak was perfectly cooked (medium well). Most locations will over cook the steak fajitas so to find a location that can cook steak the way it was meant to be cooked is a real treat. You cannot beat Chipotle in any way it is the Subaway of Mexican food.