ABC Great Beginnings

We love ABC Great Beginnings in West Valley! Miss Sandee and the staff have always been so good to our child! He loves going to daycare!

Amazing Childcare! The staff is always very helpful and friendly. The curriculum is fun, and has very cute crafts.

Please just read letter to owner. Explains all.
Johnny Andersen,
I understand you are the owner and CEO of the ABC New Beginnings Preschool’s in Utah.
I have HUGE complaints about the West Valley City location.
1^st of all it states that they will learn something, anything in your schools. This location no matter when myself, grandmother or my daughter, mother go into pick up my granddaughter there are kids running everywhere, not ever learning a thing or bringing home a project she’s made, which the website states they will. There is rarely anyone at the front desk that I can ask a question from and their bookkeeping is atrocious.
The first time I picked my granddaughter up I asked them were I logged her out for the day. I was told that I didn’t need to and they knew who I was so it was no problem. This was also told to my daughter. This went on for over a month. Now the director, 3 months later, came to my daughter and told her that she owes $ 400.00. Where from? Really three months later? They are paid from the state and they have never said anything about my daughter owing anything extra. She is only there about 2 – 3 days a week and she is set up for 20 hours. I’ve kept track weekly and we have rarely gone over the 20 hours a week. Maybe a half hour once in a while when traffic has caused me to be a little late picking her up.
When I did find out that I was supposed to be logging her out I went to the director and told her that I was told I didn’t need to do that. She just gave me a crusty look and would not even respond to the issue. How do they figure the time if I’m not clocking her out? 90% of the time the stupid time clock they have says she must be clocked in before she can be clocked out. So, how do they figure? Do they just make up the time. I think so.
When my daughter was approached about the money, she also mentioned that I was told this and she was too. The nasty, unprofessional, director «Said oh they would never say that!» Even though I had brought it to her attention. Liar! The Director didn’t want to give my daughter anything as far as a record of what the check in and check out times where. She said, «Well I’ll print it out but you are paying it anyway.» Really? You are the ones who has to prove this not me and not my daughter. She gave her the printout and sure enough there were no check in times from when they pick her up from kindergarten or any clock out’s from me. There have been many times my daughter has picked her up early 1:30 and 2:00 there is only one showing on their supposed printout.
We are «NOT» paying this. For many reasons.
They haven’t done one thing that they promise on the website. They haven’t taught her anything. The kids are just running all over. No one in the office. Too many children per teacher. The teachers have been spraying water in my granddaughter’s face if they think she being loud. This is a form of corporal punishment. I will sure as hell tell everyone about this. There are so many older kids that I’ve heard screaming and carrying on when I pick her up. My granddaughter is a quite child and is always just playing with her friends and the toys. I’m not saying she can’t get rowdy but what right do they have to do this???
Everything is out of control. The place smells always. You ask the teacher a question or the director and you can’t get a straight answer. The director should be definitely fired!!! She doesn’t do her job, is rude, and doesn’t care about anything but sitting in her office or berating and talking about teachers in the open where everyone can here.
Do you ever do unscheduled visits to your own daycares? Does the state? They are not accredited only have a business license, which I know from experience is one of the easiest things to get. Have you read any of the comments about this particular location on the internet. Do you care?
You are a Representative on the Child Welfare Legislative Oversight Panel and yet you have a daycare that is negligent, using corporal punishment, and sloppy about how they run YOUR school. Really?!
We need to have the funds from the state moved to another school. We need help doing this. We refuse to take our daughter & granddaughter back to this child care. They wouldn’t take her back anyway unless my daughter pays this $ 400.00. They are not having the state pay this. They have to prove it and they can’t. I can send you a non-​doctored copy of the printout they gave my daughter, that is still not correct but still proves out point about clocking in and out.
You need to fix this.

As far as day cares/​preschools go, this is more of a cage to hold your kid than a learning environment. I have no clue which class room my child is in from day to day. This is not a teaching preschool, its a «feed your kid crackers and water and let them listen to the teachers brand of music» daycare.

Most unprofessional, rudest, disgusting, condescending places I’ve ever had to endure in my life… that’s only picking up and dropping off my son. My son hates it there too, and cries to both his dad and myself to put him in another school. If I could give them less than one star I would! Their lunches are DISGUSTING and unhealthy for one — I wanted to pack him a healthy lunch but was flat out told that I wasn’t allowed to send a healthy lunch and that I «had to have a doctors note saying he needed to be on a special diet in order to pack a lunch.» The lady told me that «the lunches there are healthy by the states standards»… yeah so is prison food. …but, that’s the LEAST of the worries.
Every time I called for information about ANYTHING they were horribly rude. As though I was some kind of inconvenience for even bothering them. Every time I walked in there I got the stink eye. It got to the point where I felt SO UNCOMFORTABLE that I would run in, drop my son off, and zip out too uncomfortable to even clock him in (which the teacher told me she would do for me at head count). On Thursday (yesterday) I called to find out if my son was sick. The large red haired woman that’s always behind the counter told me «it’s not your parent time and I don’t have to tell you if he’s sick!» Really lady?! He’s my kid! I have joint custody! What the hell kind of twisted crusty crap is that?!
Today I needed my son’s attendance records to file paperwork (needed to calculate the hours and money being spent for daycare for a profit and loss statement)… the woman behind the counter (same lovely ginger with the attitude) demanded I sign a contract agreeing to pay $ 300 per month (my ex pays the daycare and I reimburse him per our agreement). I refused to sign it. Another rude woman came out of her office and said bluntly «you need to tell your ex to stop putting us in the middle!»…wtf! I was just asking for attendance records! I hadn’t said anything about my ex other than I reimburse him for daycare! Then the first lady started trying to shame me in front of people for not clocking my son in when I drop him off. I didn’t even argue. I could have told her that the whole place makes me cringe and that her attitude makes me dart out of there faster than an Olympic athlete.
I told her to give me the damned records and that I wasn’t signing any contract but agreed to sign a release.
Of course my son’s hoodie was upstairs and I asked her if we could go upstairs and get it. She STRAIGHT UP ignored me, looked past me and started talking to the woman behind me. I pay her salary. She works for ME. How dare these people be so rude, condescending, and disrespectful in front of my son, other children and other parents.
I drove straight from there to Little Critters, and enrolled my son to start him on Monday and will NEVER, EVER, EVER NEVER EVER DEAL WITH ABC BEGINNINGS AGAIN. EVER. DID I MENTION EVER?! My ex called me while I was at Little Critters because he knew I was upset and revealed that he too had been dying to get our son somewhere else because he hates it too!
I have nothing but negative things to say about this craptastic place, and I’m not the only one! I met some moms at Little Critters who had nothing but horrible things to say too.
I would literally sell a kidney on the black market to put my kid ANYWHERE better than this place.
When I took my son to Little Critters today he screamed «HOORAY I DON’T HAVE TO GO BACK TO ABC! MOM, THAT PLACE SUCKS!»
Screw you and your attitude ABC! For having such a dirty, crusty poorly run operation you sure do have some big balls!

We’ve had some good and not so good experiences with ABC great beginnings. My 2 toddlers were there for about a year.
Good:
— They seem to have a pretty solid schedule with activities and change the class topics weekly.
— My kids really enjoyed going and made lots of friends.
— Most of the teachers were great and we always felt like our kids were loved and attended for (with the exceptions of when they hadn’t had a diaper change all day).
— We had some trouble getting them consistent with it but they mostly potty trained my toddler
— We weren’t capped at 45 hours. We usually only used 40 but some days we needed them there 10 hours because of conflicting work schedules and we weren’t charged extra.
Cons:
— Biggest issue, and for some this may be a MAJOR issue but we had 2 months in a row that we were charged double despite being promised the issue was resolved the first time and when we left we were still charged a week later. They need to have someone specifically assigned to this so there aren’t more errors. Our kids have now been unenrolled since Aug yet we’ve been charged twice for attendance.(over $ 1100 each time) and had to call and have them refund it.
–Their pamphlet says flipflops are recommended and we knew that and let our children make the decision to wear them. Every day for weeks the front staff would tell us they couldn’t until we made them look it up in the manual, then they said well we reserve the right to prohibit them from certain behaviors like riding bikes. which was fine but we didn t like being told how to parent our children and our children made the decision to wear sneakers.
— Our children didn’t always have sunblock put on which was a major concern for us because our daughter had some serious burn scars on her legs that were still healing.
— I’m not going to lie, the food they feed the children is food I’d never have in my house. Muffins, canned fruit, sugary cereals, mac n cheese, etc. I honestly don’t consider anything that processed real food and it certainly isn’t nutritious.
— They don’t make the kids cleanup their own toys, they line the kids up on the wall and the adults clean it. You can imagine what kind of responsibility issues this is causing at home with my 3 year old who tells mommy to pick up his mess because he s overwhelmed.
— There were a few instances earlier on that it was obvious my children weren’t getting their diapers changed regularly but that seemed to get resolved once we complained.
Overall I have recommended them a few times but I wouldn’t say they’re outstanding by any means, just your typical daycare.

Great day care! My boys love it here! Great teachers and staff here. My kids went to the 3600 location as well and they made friends and great relationships.