A Walecka & Son, Inc

If I could give a lower rating I would. We order inventory thru a vendor on the west coast– unfortunately the shipping company subcontracts our delivery out to this company. These people hold our goods 2 – 3 weeks prior to even bothering to call to schedule a delivery. Unorganized, rude, and unnecessarily slow. We are currently trying to do anything we can to AVOID this company at all costs. Of course as our merchandise is sitting in their warehouse for 2 – 3 weeks people have taken products out of pallets and damaged the wrappings. I have no idea how this company is still in business. Avoid them at ALL costs. Your money is better spent elsewhere.

Wow… we moved using Walecka because they are local. Bad choice. During the move they damaged some very expensive bedroom furniture by literally dropping it off the truck platform. When we sought to file a claim we were sent a form without any idea of how to fill it out. Once we completed it and returned it, we head nothing for 2 weeks. I called and they said their outside furniture repair person was trying to reach us… which we never received a message from. A week later, the guy calls us and comes out a week after that point. He basically stated that the furniture was damaged beyond his capability to repair it. This was 4 pieces of a 15k bedroom set that is no longer in production (Michael Armini) Anyhow, 3 weeks later I call to check in on the status of our claim, and get the run-​around. Obviously, they don’t want to pay for the damage. We even bought the extra insurance to cover us, in the event of a problem. We moved 3 months ago… claim still outstanding. Last call was… I gave it to the general manager? Isn’t this why you pick a reputable firm with seasoned professionals?

My hubby and I were moving to Hawaii where I am from. I have stage 4 Cancer and wanted to go home to die. The movers were polite but sloppy when packing up our home. We told them what to take and they forgot a filing cabinet with important papers. Now my husband is flying back to Connecticut to retrieve paperwork we needed. We had items we did not want packed and they were. They were told what to pack. 2 guys showed up but only one of them was working very hard. His partner after lunch had the trots and stayed in our bathroom most of the time. I could see the frustration of his well health partner was having to do everything himself. They packed items we didn’t want packed and they didn’t pack our thing carefully. They had put two bikes on top of our dresser and left a gouge on our dresser. The unpackers (who were great!) told us us as much. I know it can’t be fixed since it is a deep. I am very unhappy with this move. They were all polite and courteous but the packers were seemed in a hurry to get out. I didn’t need this stress at all!