Kelly Inn West Yellowstone

$ 300 a night for an average room at best. Breakfast buffet was worse food then an airline. Customer service seemed non-​existent. Staff didn’t smile or say hello. For 10% of this price overseas I’d get a fantastic room. A bell hop who would open the doors and carry my luggage. And staff that always smiled and said good morning. Half the price in Jackson Hole got me the same deal. I doubt the real estate is expensive in a small town like this so I don’t understand the price point. Camping in the rain and eating freeze dried food was better.

The hotel is old overall. The beds were disappointing: the mattresses were lumpy and the collapsed, and the bed frames were squeaky.

Best hotel in West Yellowstone.
Indoor Pool
Sauna
Hot Tub
Electric outlets at parking spots
Free giant breakfast
Coffee all day
NO TACOS… sleep here, play here– eat later.

Very clean with nice rustic décor, friendly and accommodating staff, great hot breakfast with lots of variety and hot homemade soup and cookies when you return from your outdoor winter activities. We are defiantly coming again!

Good stuff:
Very nice, well appointed room
Friendly staff
Super convenient location
Free breakfast
Not so good:
Spotty housekeeping
Breakfast is kinda awful
The slowest wifi I have ever encountered (like, I had a modem in the 90s that was faster.)
TL/​DR: great room with mediocre service. Lousy breakfast and wifi. Yes, we would stay again.

This was one of our top stays during our July 2014 road trip. We checked in after a long day exploring the lower side of Yellowstone (Old Faithful, etc.) It is very close to the entrance of the park. I recommend West Yellowstone over Gardiner, Montana (North Entrance) review to follow :(
Anyway, we LOVED our room! A little pricey, but I think you’ll find that with most hotels at this level due to it being a tourist town and peak season.
Wonderfully decorated and very roomy. We had the 2 king room and scored with the little carved wooden bear peeking in our room from the outside. Our son loved it! Call to make your reservation and request a «bear» room if you have kids. There are only a few. We just got lucky.
–Room was very spacious, fresh and clean. Very nicely decorated in the theme of a log cabin I’d say.
–Beds, sheets and pillow were soooo soft, comfortable and fresh smelling. The duvet smelled like it was fresh out of the dryer. Very cozy.
–Guest laundry rooms on floors 1 and 2.
–Good free breakfast. Standard fare. A little crowded, but there was a tour bus that pulled in late. Didn’t seem like the one gentleman who was running the show could keep up. Most of the coffee containers, eggs, pancakes, etc. were empty when we arrived around 8:30. Again, maybe just due to overlaod of customers all at once. He could probably use some extra hands during peak times.
–Good free wi-​fi.
–Close to restaurants, stores. There’s a McDonalds near the entrance to the hotel if you don’ want to go out.
–Very friendly reception staff :)
–Awesome indoor pool. They have water noodels for the kids and a TV. We watched a Dodger baseball game while playing in the pool.
The only negative, which I can’t blame on the hotel… at 3:30 a.m. in the room above us, is sounded like there was a WWF match going on. What a bummer. No manner jerks who can’t respect others sleep. Should have called the front desk in hindsight.
Overall, I would definintely stay again and recommend to other Yellowstone travelers.

Would stay again. Checked out of prior hotel early. Too bad we didn’t find this place sooner.

I felt misled and disappointed.
I will start with the good. The staff is kind and friendly. The location is fantastic and the rooms are clean and beautiful. The furniture adds character and my kids loved the wooden sculptures of bears peeking in the room.
The reason why I felt misled and disappointed is because the hotel is under construction and there is no mention of it on the website. The dust is making all of us sick. I would not have come here with my highly asthmatic children if I had known about the active construction. We had to go outside in the freezing cold to access the pool and the heater in the pool was not working yesterday.
I was told construction would end at 6pm. At 8pm they were still going strong.
Part of the reason I chose West Yellowstone was because of the extended continental breakfast. My kids need protein in the morning. We had a leisurely morning yesterday and went down at 9am. Breakfast supposedly ends at 10am. There was no coffee and almost nothing left. There was a sign explaining that they do not offer extended breakfast during the off season. Ok, I get it but I wish the website said that.
I cannot recommend this hotel because the website does not accurately describe the experience.

It’s hard to pick a hotel in West Yellowstone, especially for a winter visit. Most of the options look fairly mediocre, and the big brands aren’t very well represented. We chose this place for a return visit based on our past experiences at the Holiday Inn. It looks like the Holiday Inn has moved, so maybe it’s better now.
As for Kelly Inn, it worked out really well for us. If you’re going during the winter, their dual-​door setup (indoor and outdoor) works out really well. Their pool is quite nice, and the hot tub is large. The pool stays open late, too — 11pm vs. 10pm in most hotels I’ve stayed at. We spent every night at the pool and it was a great way to relax after a day of snowmobiling.
The breakfast is pretty crappy, but not really any worse than Holiday Inn Express. Just bagged reheated fare and a pancake machine.
The rooms are super-​spacious (we had a double king room) and the beds are huge. The furniture is «rustic» and solid. It wouldn’t fit in with a business trip, but for the area it’s perfect.
The hotel is within walking distance of most of the food options, but that’s true of most of the town’s food options.
Btw, check out Two Top Snowmobile if you’re there in the winter!

We made a cross-​country move this past summer from California to Tennesse. Taking two weeks to get to our final destination, my husband, two dogs and I made several stops along the way. Finding nice, dog-​friendly places is never an easy task. Of all the places we stayed, The Kelly Inn was the best! Their rooms are your standard hotel room, but they were clean and well stocked. It was their excellent customer service that made it the best. They treated our dogs like they were royals! They knew their names and always offered them treats. They also had complimentary human drinks (juice, water, hot chocolate) available during the day. On top of it all, THE DOGS received a Christmas card from the Kelly Inn this past Christmas with a sweet, hand-​written note!
It’s also in a great location; within walking distance of everything in town. The town of West Yellowstone is really cute and offers some tasty restaurants. If you happen to be there over the 4^th of July (like we were) you’ll get to see a great fireworks show too. Should we ever find ourselves back in the Yellowstone area, we will be staying at the Kelly Inn.

Great place to stay in West Yellowstone. Huge rooms with a western feel. It was close to many shops and restaurants. We had 4 adults and 3 children in our party who all enjoyed our time there. Comfortable beds, a crib was waiting for us when we got to our rooms… Very enjoyable stay.

I would highly recommend this hotel to anyone going to Yellowstone. It it is literally moments from the West Entrance of Yellowstone and well worth the price.
The rooms were rustic and homey, with HUGE Oak (?) bed frames and had the whole Western Ambiance thing going on.
The breakfast was not exciting, but not awful either.
The whole point was to have a good base for Yellowstone and Kelly Inn was perfect for it.

Stayed here for 3 nights and it was pretty nice! The room was huge and included a nice kitchen area with refrigerator, sink and microwave. We only used the refrigerator. It even had a couch and two comfortable cushion chairs. The pool area was plenty warm, even when it was –30f outside at night.
The free breakfast was nothing special, but most hotels don’t have tasty breakfasts. It enabled us to save funds for a nicer lunch.
It was extremely loud in the morning at late at night though with children making all manner of noise. The room was by the stairs and front desk. Never again would I want to stay in that exact room due to the noise!
Our room had heat (and maybe AC, though obviously when it was –18f in the day time we didn’t need it). Someone’s review said they didn’t have heat available in their room. I seriously doubt that! W Yellowstone can sometimes be the coldest place in the country for a few days each winter.

The room’s tub was also really nice!

If you come here in the winter, do some research on what to use for your vehicle. We should have brought a block heater. It’s cold enough here that they have outlets for some (or all) of their parking spots so you can use a plug in heater for your vehicle. I think the coldest night here was –38f.

The location was perfect for visiting yellowstone, the pool is fun and the receptionists are nice. Yet, for this price, you’d expect a good tasting breakfast, no?

We have a family of 3 and stayed here in the off season. It was a good value for the time of year and the staff was friendly. I think in the summer it would be a little noisy and overpriced but it is a tourist driven town and it is what it is. The room was very clean with comfortable beds. Nice location for walking around West. Kids enjoyed the pool and the breakfast.

We stayed here for one night earlier this month. The hotel has a very charming appeal to it. Our 2 queen bed room was very comfortable! The beds and pillows are amazing. They were extremely comfortable. Beds in hotels do not get better than those. They reminded me of the beds in a Hampton Inn I stayed at a couple of years ago.
The décor in the room was pleasant and endearing with a rustic appeal. They did not have A/​C or heat in the room. But that wasn’t a problem for us. The window in the room opened up, so we could cool off as needed. A microwave and small refrigerator were included in the room.
This hotel is directly behind a McDonalds and right across the street from the Grizzly & Wolf Discovery Center, which we visited and thoroughly enjoyed. Check-​in and check-​out was a breeze. They have a small plastic box on the front desk for you to drop your keys in when you leave. We would definitely stay there again.

Nice big room, comfortable beds & clean. Indoor pool nice for kids after a long day in the park. Refrigerator & microwave in room, guest laundry nice too (although 10:00 end time)! Right outside park entrance, across from IMAX and walking distance to main shopping/​eating area. Breakfast was good — yummy waffles & pancakes. We enjoyed the Wolf/​Grizzly Center across the street. Only negatives would be the water pressure in the shower & the loud neighbor slamming their door @ 5:15 am one morning.