Midas

If I could give them 6 stars I would, mainly thanks to their Asst. Manager and tech Dave Adams. I went in right before leaving on a road trip, and needed to have my exhaust manifold replaced that day. As he was explaining what needed repairing and why, I could tell right away that he was honest and straight-​forward, something I don’t think I’ve ever experienced with car repair. At first he wasn’t sure if he could complete the job that day, but things went well, plus he voluntarily stayed late to get it done… and get this… he actually finished in less time than was estimated and he charged me less! I’m very impressed with the level of service and professionalism, and will take my truck here from now on.

Super fast turn around time & great customer service.
So, I’m minding my own business, driving down that road and all the sudden my car sounds like a jet engine. It is sooooooooooo loud as I’m driving I can feel the vibration in my chest. I get out of my car to investigate and the front of the muffler has become disconnected from my car and is dragging the ground. Oh yay!
A nice guy I work with straps that bad boy up and I head to Midas later that night to drop off my car (around 10pm). By 9am the following morning, they’ve already called me with what the problem is and a quote. I tell em to go ahead and fix Sabrina (that’s the name of my Sebring). By 1pm my car is done.
Thank you!!!

I was drawn out to the Westerville Midas with an online coupon for an oil change and tire rotation. As I would expect from any shop, they completed both of those tasks efficiently. It was their professionalism that made my trip worth recording in a review. This shop provided an honest and free inspection of other systems in my car, identified several issues, and gave me a sheet explaining what they had found. Obviously they did this to see if they could get more business, but I felt that unlike other shops they weren’t pushy at all about getting me to fix the problems then and there. Instead, they simply made me feel better informed about how to best deal with taking care of my car on my own. I left feeling that this shop was honest, knowledgeable, and friendly. I can’t use those three traits together to describe any other repair shop that I have visited.
I will say though that the television in the waiting room was annoying. However, televisions are in almost every waiting room everywhere so they can’t be faulted for that.