The Electric Connection

They came recommended, now I want to recommend! I called at 9:00am about a flourescent fixture in our kitchen. They said they could free someone up around 1:00. I sent a picture of the fixture tag and the technician arrived at 11:30 with the part I needed. He called 30 min in advance, was courteous and professional and done in 30 minutes. I recommend this company and will call them when I need them again

We live in an older Clintonville house and one of our breakers was constantly tripping because most of the house was mysteriously on it. When we wanted to put a freezer in the basement we knew we would have to get something done in order to support it and not overload our circuits.
So they initially said from our conversation that it would be a relatively inexpensive fix. Once they came to the house (on time!!! with a phone call first!) they said we were looking at something more extensive to really fix the problem. We thought about just having them to a quick fix but this has been an ongoing problem and we decided to just fix it once and for all. So several hours and $ 500 later we have four new breakers and hopefully will stop blowing the same fuse over and over.
This would be a four star review except the next morning when I went to make coffee I realized the outlet was dead. This was one of the outlets that was being connected to a new breaker and I guess it got missed somehow. However, they said they could get someone here first thing in the morning the next day and hopefully that will be fixed.
UPDATE: I changed from 3 stars to 2 because they came back to fix my broken outlet this morning… and then said it was unrelated and charged me $ 64 to replace an outlet. Really? I would think it would be worth it to keep a customer happy to just replace the outlet. They acted like they were doing me a favor by not charging me more! It just really turned me off and took me from willing to do business with them again to unwilling to call them again.

Their website advertises one hour service available, anytime. Yet when I called today for an office connection in the next two days, Wayne said nope, nothing available in the next two weeks. Guess we are hiring a different company. Oh well!

I’ve been using the Electric Connection for years. I love these electricians… they are always on-​time and they clean up after their work. They are very careful in my home and I’ve never had to have them back to redo a repair. They are a great value. Randy and Asad are awesome.