Dermatology Associates

First appointment with Ms. Chaparian today. I was extremely impressed. I found her competent, through and very helpful. Compared to other dermatology providers I found her in the top echelon. I would definitely recommend her to others.

I have been going to Dr. Capri and Jasmine for over 12 years and I wouldn’t go anywhere else. I have had numerous skin cancers removed from Dr. Capri and the scars are always minimal. Jasmine does all my freezing of pre cancerous spots was well as biopsies and always takes her time with me. She is very personable and friendly. Everyone in the office is very nice and compassionate. I had one minor problem with one of the receptionists years ago and spoke to Dr. Capri about her. Since then I think she is gone and I have never had another problem.

I’m taking accutane and going in for the monthly required check ups here and it is always a disaster. After going in for my short appointments just to be asked questions, It takes days and days, sometimes even a week for them to call back in my accutane as they are very irresponsible and unorganized. It takes at least 3 – 5 calls dealing with rude receptionists just to get it finally called in to a pharmacy. This repeats every month. Only two stars because the doctors are nice.

Avoid this office!!! They do terrible work, you will pay for an «intern» that will not know what they are doing and then you will have to go back and they will overcharge you each time.

Please don’t go there before reading other reviews. They might rib you off with the way they charge their customers and insurance companies.
Horrible service: I had my appointment at 8:30 AM o’clock and I had to wait until 9:15 AM until the dermatologist shows up at work.
I spent no longer than 5 minutes to take care of a minor rush on my hand and also get rid of a tiny pimple. they also took a sample of my skin for biopsy for which I never got a phone call or any feedback.
A few weeks later I got a bill asking me to pay 235 $ out of my pocket because my deductible with my insurance.
For 5 minutes of their time they charged the insurance as much as they could around 500 $ and since they were pushing the prices so high, the insurance is only paying a small fraction and I have to pay 235 $ our of my pocket. To be honest what they did on me shouldn’t cost more than 100 $ and it should be all covered by insurance since it is all about skincare and prevention and nothing aesthetic.
This is the last time I am going to this place because of their dishonesty and their disloyal practice. I have many colleagues at Amgen and I recommend to all of them to go somewhere else than This place
Try other dermatologist in the same area, they are much much cheaper with much better services.

I called to reschedule an apt the receptionist was so short and rude a simple sorry with a good tone of voice would DO! I will be looking into another Dr !

I have been a patient of Dr. Capri for at least 10 years. I have always had a good experience with the staff and Dr. Capri. They have been polite and helpful and my skin looks great. Now that I am on Medicare, I am thrilled that they take Medicare patients since so many physicians don’t. I drive all the way from downtown LA to out to Westlake for my visits. Believe me, if he wasn’t good, I wouldn’t go.

I called to make an appointment as a new patient. Was put on hold for over 4 min. Every time someone picked up I barely got 2 words out before they said «please hold» again. They were not friendly or inviting. I hung up after the 3^rd time being placed on hold.

I’ve been seeing Amanda the PA for a couple years and always have a great experience. She is very accommodating and I’ve never had any negative issues. I see other people giving bad reviews, but I’ve only had good experiences there.

I will never go back. Waited approximately 50 min after my appointment time only to see the PA for literally a min for her to tell me I need to come back to do a procedure. I tried to schedule that procedure and lady at the front was extremely rude and said WITHOUT looking at her computer that they are booked sold for 2 week AND that I can’t come back sooner because my ins won’t cover the visit so close together. I bill insurance for a big medical practice and let me tell you that’s a lie. It could be true if I had crappy ins or HMO, however I have a great PPO plan
On another note, every single time I have come here (3 times total) front desk has been extremely rude especially the older woman that works the front (suite 209).
You have lost my business.

I’ve been going to Dermatology Associates since 2004, when I started high school. I was experiencing the typical teenage occasional acne and hated it. My mom sees Dr. Capri, and made me an appointment with Amanda for my skin. I’ve been seeing Amanda ever since (going on 9 years!) Amanda is great, and the staff is always helpful and friendly.
I came in with minor skin issues, and Amanda helped find a way to solve each of them.
My face is almost always clear (I’m prescribed Duac and Adapalene gels) and am very happy with Amanda’s knowledge and treatments. I also experience eczema, and Amanda has helped treat that as well.
Lastly, I regularly go to Colleen for facials (she uses dry ice afterward to kill off all the bacteria brought up from the facial mask, and it’s AWESOME!)
I would recommend this place for any skin issue – they have a wealth of knowledge between all the highly-​skilled professionals that work there.
I was VERY TEMPTED to give these guys a 4-​star review because at any given appointment, I’ve had to wait anywhere from 15 to 35 minutes in the waiting room. When I make an appointment first thing in the morning at 8:15am…I’m not expecting to be seen at 8:45, which is what happened this last time.
However, I am so appreciative of all the work they’ve done for me, that they are deserving of 5 stars. They really do need to work on their scheduling times, though.

I went to see Dr. Capri to get something on my face checked out. It was nothing, but asked me if I’d like it removed. I asked him if the removal (freezing it off) would affect the pigmentation and he said no. Then he asked me about a sun spot on the other side of my face which I had never really noticed and asked me if I would Ike that frozen off. Again, I asked to make sure it wouldn’t have any negative side effects. So he proceeds to freeze both spots off. Takes all of about 30 seconds. Tells me to use sunscreen and sends me on my merry way. I coach softball and am on the field in the sun 5 days a week. I play golf 1 – 2 times a week. And furthermore, I went on vacation to a tropical place 3 days after this office visit. Wouldn’t a Doctor ask his patient about their lifestyle or upcoming events before freezing a sun spot. Literally, 2 weeks later, the spot which I never noticed before became a very large black spot which dominated my face and caused family and friends to ask me what happened. I went on vacation to Europe for 10 days with this large black spot and it shows up in every picture. Thankfully, I found a wonderful Dermatologist who told me to use her bleach cream nightly and all would be fine. And she was right as the dark black spot is now gone. She said she would never freeze anything off a face without first asking basic questions about upcoming events, lifestyle, frequency in the sun, etc. Clearly, Dr. Capri looked at me and just saw dollar signs. He bills my Insurance company for $ 1,500 for a 30 second SURGERY??? What a joke. Never go see this Doctor as he clearly doesn’t take the time to ask questions and recommend more conservative treatment.

I will never go back. I have seen dermatologists on a regular basis for years,
the charges here are exorbitant. I called the financial person to discuss my statement,
I was told there was nothing she could do.
She did tell me the charges for the PAs and the doctors are the same. So why go to a PA?
They only accept PPO insurance, which I believe, gives them license to charge the
highest prices.

I’ve switched from seeing Jasmine to Dr. Rausch. I love Dr. Rausch, she is so nice, answers all of my questions, very gentle, and definitely cares about her patients. I definitely recommend her!

I have been seeing Dr. Carlson since I was a teenager and guess what? Now my teenage son goes there! For all these years they have been the absolute best in every way.

Dr. Kim from this office is a wonderful, patient doctor who has cared for our family, including my children for years. My son had to have moles removed from his head and was extremely anxious and upset about it, but Dr. Kim showed extreme patience and kindness when dealing with him. The nurses and office staff are all nice, and it’s a nice relaxing waiting room.

I have been going to Jasmine for years. She always takes her time with me and answers all my questions. About a year ago, she «caught» a red patchy spot on my arm that ended up being Melanoma. My oncologist said this type of spot is a very rare presentation of Melanoma (not from a mole or dark spot) and could’ve been easily missed. I am so grateful that Jasmine tested it. I also really like Dr Kim. I’ve had many skin cancers removed & mohs surgeries done by him. The entire office staff is very nice. I have never written a review for anyone before, but, felt compelled to express my great experiences with these physicians.

Jasmine is a very gifted sole. She takes care of my 12 year old for 3 years now. I now have Kaiser and will pay cash she is great…

I have absolutely no problem with the doctors here, and even though this incident happened a few years ago when I still lived in So Cal, it was so egregious I felt compelled to find this business on Unilocal and give it 1 star (I’d give it no stars if I could).
As you can tell from my photo, I am quite fair, and have hence been going to dermatologists regularly my entire life. I have a fairly empathetic personality, so when I run into the occasional disgruntled employee, I tend to shrug it off. But a couple of years ago, when I was about 22 years old, one of the assistants in this office was SO rude to me, I actually called the office manager when I got home to complain about her incredibly unnecessary behavior. I never got a response, which is another why I would like to give this business 0 stars.
This assistant talked down to me like I was a child (I have a Master’s degree, b*tch), and huffed and puffed at the very few and very reasonable questions I asked after the appointment. I was literally shocked at how ridiculous she was acting with absolutely no reason. Maybe she was having a really bad day, but no one in that type of mood should be allowed to be around people (or animals, for that matter — who knows what she would have done to an obstinate puppy).
I have yet to encounter such poor customer service again, and can honestly say it was the worst experience I’ve had with any business in my entire life. I can only hope that in the years since this happened, this vile woman has been let go with no severance and little to no dignity.
For the record, if we’re just rating the doctors, I give this place 4 stars. It’s a shame this woman lost them a long-​time patient like myself, especially since this skin won’t be tanning up anytime soon.

Very disappointing, will not go back.