Like others have said, as an upper tier Hilton Honors member, I expect more. The property itself is very nice and the bedding is comfortable and the AC worked fine. Very poor internet and TV, plus a shower that did not drain properly. Frustrating to just wanting to do basic web surfing and the internet would load very slow or not at all. TV is some form of satellite system and stuck or froze on a number of the channels. Complaints to the front desk not handled. The property itself is well located to what I think is an upscale area of Crocker Park with good shopping. and easy access to I90
Gary A.
Évaluation du lieu : 2 Ocean View, DE
I am a diamond Hilton member and usually find the chain quite welcoming and cozy. This is reasonable hotel property close to 90, businesses and Crocker shopping. Stayed here 5 nights in Jan 2016. Nice pool and hot tub area with exercise room nearby. Elevators rickety and the one by the exercise room has a strong organic smell. It also is very SLOW. Housekeeping was inconsistent. Twice they neglected to restock the coffee and left the previous day’s used pads in the coffee maker. I must have dropped a cashew on Monday evening. On Wednesday I found it next to the couch. So much for vacuuming. One day the couch pillows were on the arm chair. Bizarre. The front office staff apologized but the housekeeping issues continued throughout the week. The exhaust fan in the bathroom has a grate that is thick with interwoven hair and dust. Barf! We had 2 snow occurrences that week. The parking lot was not plowed adequately, and a gentleman had fallen next to the side entrance. Another gentleman and I helped him to his feet. Free breakfast offered. A reception for HHonors members occurred one night but did not get invited or notified. Not sure I will return. Too many other competing choices nearby… Big disappointment.
Fawad K.
Évaluation du lieu : 1 Wayne, MI
I’m not a critical person when writing reviews but my stay at this hotel was disappointing. Upon arrival, the toilet was clogged. Then I noticed the sink was clogged. And lastly, the shower drain was clogged. When you’re traveling all day, this is the last situation you want to deal with. I’ve been a long time Hilton Honors member and I did not like my experience with this particular hotel. I would consider a different hotel in the area just to avoid the frustration.