There is a good reason for close parking and stocked shelves; people know better than to shop Ace Hardware. I bought a Craftsman Heavy Duty Leaf Vacuum and within 15 minutes of use, it was broke. We brought it back to the store and told that it would take a few days for the Manager to be in the store to make a decision which turned out to be tough luck. We will never ever EVER shop Ace Hardware again. We learned the hard way. Went to Sears for assistance and was told that had we made the purchase at a Sears Store they would have replaced it immediately. We are now stuck driving around town to find a place to repair it. Shame on you Standley Shores Ace Hardware! Never again! Finally after 4 hours found a place to repair the POS and even though it is under warranty(15 minutes usage!!), we had to pay $ 30.00 so far to repair it. OMG, WEWILLNEVERNEVERNEVERSHOPACEHARDWAREAGAIN!
Thuy N.
Évaluation du lieu : 1 Denver, CO
I stopped by the Ace Hardware Store earlier this morning and got one of the worst customer service in a long time. I’m disappointed and will not be coming back for future purchases. I’ve been to this location a few times before, and never had a problem. The associate, Mel, was extremely rude, condescending, and very unhelpful. I asked Mel if the store does price matching, he asked me for the price that I saw on . Then, as soon as I said the price of the product, he said«okay, see you later!» Basically, in other words, kicking me out of the store. I am in shock that this type of service is offered at your store. I understand that he may have had a bad day, but it definitely ruined my day as well and my whole experience at your store. I took my business to another Ace Hardware Store a few blocks away and will continue to do so.
Kristin S.
Évaluation du lieu : 5 Boulder, CO
The guys in here were extremely helpful! Best costumer service experience I’ve had in some time! Went above and beyond! Wonderful location!
Brian F.
Évaluation du lieu : 5 Broomfield, CO
This is the best place to go for any home goods or fix up projects around the house. Every time I go here, I am greeted and immediately helped. Every employee goes out of their way to make sure I have what I need. I am so glad they moved into the neighborhood!
Rael R.
Évaluation du lieu : 5 Broomfield, CO
Happy to have them in our neighborhood
Krista H.
Évaluation du lieu : 5 Broomfield, CO
New as of 2014 and my first experience was great! Didn’t feel hassled by the staff when I first walked in but they did check on me. I asked their advice on a simple plumbing part and I can say that the recommendation useful(not speculative general salesmanship). Afterwards I can say the advice was well founded and I am very happy with the product and service. I’m very happy that these guys moved in!