Eric Hwang, DDS – Cornerstone Dentistry

Always excellent customer services here! I even recruited my husband to come see Dr Eric Hwang! Dr Hwang and staff are excellent in all aspects. Never afraid of 6mos cleaning or annual check up again!

They’re so nice, you wouldn’t think they were playing you for a fool.
I made an appointment for a cleaning and I came out with NO cleaning, a pulled tooth, and was $ 150 poorer. Btw, when I asked for my cleaning that I came in for, they said the hygienist was booked. Umm, what?
Let me just say that they asked if I was having pain when I called for a cleaning and I told them I had occasional dull pain and sensitivity in an area but it was no biggie. I wanted the cleaning since it has been a few years. Anyway, my wisdom tooth is pulled and the pain went away within two weeks. Great! I’m so thankful!!! BUT why was I charged for a surgical procedure and grafting? No incisions, no sutures, no mention of anything but cleaning the area with medicine. Insurance covered around $ 400+ for those procedures and $ 150 came out of my pocket so… that’s a lot of money for the office for services I didn’t even receive.
Maybe they need the money to pay for the Starbucks cards they give out but that I NEVER received.
I never got a call back from the office after I asked to speak to the dentist over the phone either.
I don’t know. There’s something off about that place…

Dr. Hwang has been my dentist for the past several years. Recently, I started having tooth pain and went in for a visit. As always, the staff is approachable, courteous, friendly, and helpful. X-​rays were not definitive to the source of the problem, so Dr. Hwang tried some things to see if he could identify the location of my pain. We have now come up with a reasonable plan of treatment. Believe me when I tell you it’s not just anyone I want rifling around my mouth. And since I have very sensitive teeth, it is of tantamount importance that I be numb enough to undergo procedures. Dr. Hwang gives a great shoot, and I have full confidence in how he manages my tooth health. I would recommend anyone looking to find a good and honest dentist to go see Dr. Hwang.

I really liked them. The waiting area is clean and cozy. The receptionists was very nice and accommodating (she was sweet enough to charge my dying phone). The dental assistant was very friendly and very nice, they were both super informative. Dr. Hwang seemed to really care about my problem, he gave me plenty of price range options. He even recommended the least expensive treatment with effective results. Then when we started the process he walked me through every step and made me feel very comfortable. I’m happy with their service.

Dr. Eric is so gentle and best dentist I’ve ever been too is taking baby steps with me so I don’t freak out and Mary I love her she’s so persistent in getting me in and I need that! Maria was very sweet and detailed with me when she took my x-​rays LOVE THIS OFFICE

Broke my tooth on Saturday. Called Monday morning was able to be seen that same day. Went in with a broken tooth, left with a temporary crown! Thanks for such great care!

All of my life I’ve been looking for an honest and caring dentist. When I got new dental insurance through work I was excited to try a new dentist. Dr. Hwang stood out to me because he got such great Unilocal reviews. I made an appointment for a first time visit for a simple annual cleaning.
The staff was very nice through the whole setting up appointment process. They were very understanding when I had to reschedule. On the day of my appointment, they called and asked if I could move up my appointment 1.5 hours earlier and I agreed. Unfortunately, during the day I had to take care of an urgent matter and did not think I could make it in on time so I called and left a message since they were on lunch. I got a call later asking if I was still planning on coming in. I guess they did not get the voicemail I left so I felt bad and told them I would rush in as soon as I could.
The waiting area was very clean, and Ava (the receptionist) was very nice. The paperwork process was prompt and I was called in for X-​rays — this is where things went downhill. The dental technician, Maria, brought me into the exam room and asked me if I had any issues with my teeth. I explained to her that I had get toothaches towards the back of one side of my mouth after chewing tough meat. Maria brings in another technician to take some X-​rays. The 2^nd tech took standard X-​rays as well as some pictures of my teeth. It was the first time I had colored pictures of my teeth taken, I was impressed by the technology.
After all the X-​rays and pictures, Dr. Hwang comes in and speaks to me about my toothaches. He proceeds to do some external tests on my back teeth like tapping it with his metal tool and having me bite down on a cotton. I really felt like he cared… until he started giving me a lecture on how it could be a joint problem. I’ve been dealing with this issue for almost a year so I’m pretty sure I know it’s a toothache NOT a joint problem. He told me he’d give me the name of this joint problem so I can look it up later (he never did). Then I thought he was going to clean my teeth but he begins talking to me about some plaque I had. It’s an issue I know about and all my previous dentists cleans for me. He suggested that I do a deep cleaning and that he had a hygienist on site who can do it for me. He pulls out his chart and starts to sell me on this. I told him I wasn’t really interested but he insisted that Ava comes and explains the process to me. Ava comes in and tells me that this deep cleaning would’ve cost me thousands of dollars but because I have dental insurance it would only cost me $ 200. I told her that usually my dentist just does his best to clean the plaque on the surface then refers me to a periodontist to do the deep cleaning. Ava then tells me that the doctor here doesn’t want to polish over plaque. She says that they cannot do anything else for me, only if I pay the $ 200 for the deep cleaning.
I was so infuriated. Why would he refuse to provide me the service and force me to pay for the deep cleaning when my insurance covers for a regular cleaning? I realized that this is probably because they have an in-​house hygienist. Now I can’t use my insurance any where else because they’ve already billed for the X-​ray and whatnot. I’m extremely upset, I feel TRICKED. He only gets good reviews because there is a sign at the reception window that says if patients write a good Unilocal review and send them the link, they will get a reward! That’s bribing people! I’ve been to bad dentists and this is among the WORST.

Terrible service! It’s impossible to get an appointment or a response when you email or call the office. The assistant has no empathy nor does she care. I filed a complaint and said I’m going to look for another dental and her response was ok have a good day!

In what world would you give any sort of dentist 5 stars?
Well, first off Dr Hwang has always been very honest with every visit. He won’t try to upsell you any services you don’t need. His staff is always kind and courteous. Go here if you’re just looking for some honest service, nothing more, nothing less.

Dr. Hwang and his staff are simply amazing. They all went above and beyond for me (first time patient) from scheduling my appointment to checking to see if I had insurance with the limited information that I had given them to making my teeth cleaning experience hassle free.
Josh

I’ve never been a fan of the dentist, and really I don’t know a single person who really enjoys going to the dentist. One day a few months ago I had some of the worse tooth pain of my life. Luckily I had dental insurance, and they referred me to Dr. Hwang’s office. I ended up needed a root canal and an eventual implant, which is terrifying news to anyone who hates going to the dentist like me. However, Dr. Hwang was very always kind and gentle when he was working on my teeth and made me feel at ease. The implant process did not hurt whatsoever to my surprise. The staff at Cornerstone genuinely care about you and your wellbeing, and I don’t see that often in dental offices. I’m happy to say I’ve finally found a dental office I can trust, and it’s also safe to say Dr. Hwang has made my fear of dentists go down a notch!

A great office! Everyone is extremely nice and attentive. Even during your operation or cleaning they’re continously checking if you’re doing OK. You’ll get the same friendly service whether you’re DMO or PPO.
To be honest I don’t get my teeth cleaned as much as I should due to the discomfort and pain that comes along with it… but this office gave me the least painful teeth cleaning experience I’ve ever had. I’m not as reluctant to get a regular teeth cleaning anymore.
I highly recommend checking this place out. No one likes going to the dentist… every little thing helps makes the experience better and they provide that.

Dr. Hwang used this numbing mouth rinse on me which made the deep cleaning pain-​free. He’s really straight forward on the procedures I need and didn’t need, so I didn’t feel ripped off like I did at other places. Equipment is pretty advanced and high tech compared to my old dentist’s so I felt that I was in good hands with information on my oral health. Would recommend to others.
Susie, the dental hygienist, was very sweet and professional. She made the teeth cleaning on my 6 month follow-​up pleasant. I didn’t use the numbing mouth wash, but the procedure was bearable and didn’t hurt too bad. She would frequently check up on me during the cleaning to make sure I was okay. Would recommend her also.
Staff was professional and pleasant in my experience. From dental assistants to front desk receptionist.

Getting my deep cleaning done, thanks DR Susie Nguyen.
She is the sweetest and friendly dentist I have ever visited so far, she is really good in doing her job, and more importantly she checked on me every 5 – 10 minutes to make sure I felt conform with the entire process of having my teeth deep clean!!! Highly recommend Susie Nguyen for the teeth cleaning.:)

I came in to replace some of my older silver fillings with white ones, in addition for a cleaning and general check up. The staff is very friendly. I appreciate that Dr. Hwang took his time to interpret the chart of my teeth, answer my questions, and weigh my options. I liked that he was professional — I did not feel criticized for my teeth or persuaded to make quick decisions. He was conscientious in working with me to administer just the right amount of anesthesia, because he basically did not want to drug me up more than necessary. Getting local anesthesia is a really scary thing for me, so I was very relieved that he was gentle. Minimal pain. Whew! He consistently worked carefully and in a timely manner in the 3 times that I visited. I would feel confident in referring my family and friends to him.

I went to this dentist because of the great reviews, but I walked out of the office thinking it was a complete scam. I agree, the staff was very friendly, but I’m assuming is because the office is making bank off the people coming in.
I have always had fairly healthy teeth. I’ve had one root canal and throughout my life I have had 7 cavities filled. My goal was to come into the office for a check up and a cleaning. They must have asked me on 4 different occasions if I was in pain, which I wasn’t. Again, just here for a basic cleaning and a check up When the doctor came in he started going right into his pitch, 1^st he was pushing me to get a custom mouth guard because I used to grind my teeth at night. This is not a problem I deal with anymore ever since I quit smoking. He’s showing me how my tooth (just one) is flatter then the others. As I’m looking at the picture it dawns on me that the tooth hes pitching me on is the crown. Never at any point did he mention it was a crown to me. I think he really thought it was my actual tooth. The other teeth looked fine. Bottom line, I’m not getting a custom mouth guard. He pitches me some more and I finally get him off the topic and onto the check up and cleaning.
The pitch was smooth, I could tell it wasn’t his first rodeo. He then proceeds to pull out this chart. Basically its a number scale having to do with gum disease, 1 – 5, 1 being good, 5 being bad. He also had a screen up with my teeth and the corresponding numbers for each of my teeth. As he’s going into the pitch I’m carefully analyzing all the numbers on my teeth. Most of my teeth were in the 2 – 3 range. 1 had 2 – 3 fours and I saw 1 five. I’m thinking I’m My teeth are pretty healthy, thanks doc. Then he goes into the procedure and everything involved including the aftermath and antibiotics needed after the cleaning. I was utterly confused why I was getting a dental lesson if I didn’t actually need the procedure.
Finally, we were off to a new topic, cavities! I was thing I may have 1 or two because it had been a year or so since I had been to the dentist. I was right, I had 2. I’m thinking, no sweat we can knock those out, piece of cake. The next part was when my rip off meter started going into full effect. He then shows me picture of all my old cavity fillings and goes into a detail about how every single one of them need to be refilled (7). I actually thought he was joking, but he was dead serious…
Next he started showing me pictures of my right wisdom tooth. He said, I know your not experiencing any pain right now, but you will in the future with this tooth. I’m like, «is this guy for real??» Why would I just randomly pull a wisdom tooth for no reason. I’ve had two other ones pulled, they are painful.
At the end he said, the bottom line is that we have a ton of work to do, but today were just going to focus on the cleaning. I’m thinking, perfect, that’s exactly why I’m here. Then the nice front desk lady came in with a breakdown of all the work I’m going to need and the cost after my insurance pays.
The «deep clean» that they wanted me to do right then and there was $ 1,206. I was going to have to cover $ 260 to knock it out. Next this nut had a list of 9 cavities that needed to be filled 2 new ones and all 7 of my old ones. That cost was going to run $ 2,500 and I was going to have to pay $ 1,100 out of pocket… Not listed was the unnecessary wisdom tooth removal that was going to be painful «someday.» I kind of wish they would have listed it now, just to see what that cost would have been.
I will not be coming back to this office. I go to a dentist and I want that person to be honest and upfront with me. I felt like this guy was gouging people with a smile.

Dr. Hwang has always been so nice and honest ! So has the staff thank you for the warm welcome and great customer
We service!

After seeing how distraught I was after reading my initial post, Dr. Hwang reached out to me and apologized and said he didn’t realize I was experiencing that much discomfort. I agreed to come back in yet again so he could take a look and consider our options once again.
He suggested we remove the crown simply to check if the crown was somehow bad as not all things are made perfectly every time. It seems I was a part of that unlucky 1%. After putting on a temporary crown, the sensitive was gone completely. Problem solved! I DIDN’T NEED A ROOT CANAL!
I have since then had a brand new crown put in and it is just perfect. Dr. Hwang did all of this free of charge to correct the issue with the first crown.
I have already made appointments for other dental work with Dr. Hwang and will continue to use him in the future!
There was one bad thing that came out off all of this. He got me hooked on Clash of Clans. lol

This video pretty much describes how I feel about the dentist.
I just hate going to the doctors, dentist and optometrist so I begrudgingly came here. However, I decided that this place can’t be all that bad if the reviews were so solid. I called and they were able to book we within a week and boy was it easy running my insurance.
The staff here is awesome, Maria handles the scheduling and so far, I’ve been able to reschedule no problem. Also, Joy who did my cleaning was awesome and she made the scraping of my teeth enjoyable by keeping me distracted with her eccentric stories.
Of course, the man of the hour is Dr. Hwang himself and he was very friendly and informative. Usually, I am very leery when the dentist tells me I need certain procedures done because they never explain it here. However, here they take photos of your teeth in color and stick a camcorder device into your mouth so that you can see everything in your mouth. Suffice to say, I was very thankful for Dr. Hwang taking his time to sit down and tell me what is going on.
Overall, my experience has been great. The staff here makes everything run smoothly and easily. I highly recommend Dr. Hwang.

Lets start off with when I was a little kid. My family had this dentist that they swear is the best dentist on earth. I never see what they’re talking about because every time I would go in there for a cleaning, it would hurt. She was never gentle at all! Of course every visit would make me hate the dentist more and more and eventually I was afraid of going to the point where I would purposely throw the 6 month reminder notice for cleaning away before my parents would see it in hopes that they would forget.
Before I came here, honestly, I haven’t gone to the dentist in about maybe ⁷⁄₈ years. I know that that’s terrible but could you blame me? Years and years of painful dental visits? Anyways, I found Dr. Hwang on Unilocal after researching for days for a GREAT dentist that accepts my insurance (I have HMO so my options were very limited).
The staff was very friendly and the assistant is hilarious. He made me feel very comfortable, definitely eased my nerves before I got to see Dr. Hwang. After taking my xrays, Dr. Hwang came in explaining what was wrong. Basically after years of avoiding the dentist, I’ve developed a lot of plaque that was causing my gums to bleed here & there. He was very thorough about everything and was very attentive to my needs. We ended up doing a deep cleaning & he was very gentle and made sure I was doing fine every few minutes. He told me that as long as I floss daily and take care of my teeth, my gums will eventually go back to healthy. Well, it’s been two weeks since I’ve seen him and I’ve followed his instructions and I can now say I have clean teeth and my bleeding has completely stopped! I can tell that I always have fresh breath now and I love how clean it feels!
If you’re scared of the dentist like how I was, trust me Dr. Hwang will take your fear away! Thank you Dr. Hwang & your staff for everything! I can officially say that I am no longer afraid! :)