Hardwoods Plus

These guys are criminals, liars, and con-​artists. We hired them under 5280 Flooring LLC, and like everyone else, have not been able to get our nearly $ 2K deposit back, despite no work being done.

Jeff Nadeau, Kyle Nadeau and 5280Flooringllc don’t deserve 1 star. Jeff took my $ 1800 deposit in March 2015 and it is now August. The job was never started, we have no product or the remaining deposit back. We had to go after his partner Cody Kovash to get ²⁄₃ of the money back and they still owe us $ 640.
I have 12 pages of texts full of promises and lies. In March, Kyle (his brother) told us Jeff had a stroke and was in the hospital and not allowed to work for a month. We then see on his Facebook page that he actually got married that month. Then Jeff tells us his brother had a severe hand injury and was in the hospital (even sent us a picture). Shortly after, they ordered the wrong product and cannot get a refund. The list goes on and on.
He is operating under 5280FlooringLLC now. DO NOT USE THEM!!!

SOME OF THE MOST UNPROFESSIONAL PEOPLE I HAVE EVER ENCOUNTERED. Will lie to you and tell you what you want to hear and then turn around and literally do the exact opposite. Jeff owes my colleague over 5000 dollars for work that was paid for and NEVER DONE. They have done a great job of disappearing off the grid and sneakily finding ways to make the clients money their own.
DO NOT GIVE THESE SNEAKY UNPROFESSIONAL PEOPLE YOUR BUSINESS. their new business is called 5280 flooring. Stay away!!!

In a few words, Jeff Nedeau (Owner) is unprofessional, inexperienced and unreliable. Do yourself a favor and look elsewhere. This guy does not have one good review on here. Jeff was recommended to me by a friend who works with his now wife. Should have done a formal contract and not paid in full, in advance. Lesson learned. We still have a log of every appointment Jeff canceled or no showed on (at least 10 times). Jeff is very slow to respond, completely unreliable and does very bad work. We had boards separate almost immediately. A board in my sons room, lifted up a good 3″. Jeff posts the blame on everyone except himself. When we finally called him out on his constant no-​show appointments, he responded by saying he cannot come back and finish the job he was pre paid to do. He said he felt so unwelcome in our home after that. God forbid people hold you accountable after they pay you to do a job that you claim you can do. Jeff complained towards the end that we didn’t have house ready for him, by removing the floorboards after we tore out the carpet. Something he would have known if he had come out to inspect the job before the day he was supposed to start the project. Instead, he sent his fiancée out, to view a project she had nothing to do with. We have now learned through other reviews that Jeff has lied about professional organizations he claims to belong to. Don’t waste your time with this sorry excuse for a company. Take it from every review on here. Jeff Nedeau and Hardwoods Plus is a big waste of your time, money and energy.

Unimaginable STRESS! Jeff N. (owner) and his partner lack any sense of professionalism and responsibility. I had a flood occur on my second floor condo and flooded half of the 1300 sq. ft., but since my laminate flooring was discontinued, I hired Hardwoods Plus to strip everything a lay a new floor. The disappointment started from the beginning when they wouldn’t adequately communicate start and stop times with my tenants. They left their work area dirty after a day of work and also left tools on site without the permission of the tenants. However, the most agitating aspect of this hire was the fact that after the floor was «done» there were over 50 spots that had gaps, tacks to hold down the laminate (this is a big time negative), and weren’t even in the ballpark with transitions. I agreed with Jeff Nadeau to draw up a contract to ensure they would come back and fix their mistakes. I happened to fly back to Denver during this time period and had a chance to look at the initial mistakes. I didn’t even take a step into the condo before seeing gaping errors in their work.
To their credit, they came back to try and fix the errors and were able to fix about 60% of the errors more or less. Well, a week after their second try at this some boards began to pop up and they still had some transitions to fix. We agreed on a day to get the final pieces in place. Mind you, normal contractors would have all of this done in 2 days whereas we were planning I believe a 6^th day for them to finish. My tenants called me on that final day to tell me that it is 3 hours past the agreed time to start and they were no-​shows. In fact, they didn’t bother to call. We were later told they had a family emergency, but a professional would still reach out to inform his clients of his predicament. Jeff Nadeau, the owner, had his partner call me to tell me that they did not like the way I was speaking to them. I was indeed harsh because I threw away 5K of my money and put my tenants out of a significant amount of their precious time to get this done. Jeff’s partner told me that they would not come back and work with me. even though they are bound by contract. At that point, I decided to cut my losses and agree to the same. They have little experience in this industry and always use their age as an excuse for their shortcomings. I will find an experienced contractor to hire and fix these errors. I WOULD STAY AWAY. Pay the extra 2K for a true professional.

Hardwoods Plus and Jeff Nadeau claims to be members of the NWFA (National Wood Floor Association), but they are NOT. I have contacted the NWFA, and they know about Mr. Nadeau, and have been unsuccessful in contacting him. He and his family are also very good at dodging process servers and certified mail. He has not only dodged our process server, but some others who are trying to «contact» him.

The issue I had in my kitchen was an 18″ scratch in the hardwood floor left my dragging a box that had a staple sticking out of the bottom. Jeff the owner of Handwoods Plus assessed the floor and said this would not be a problem, since he does this kind of work all the time. The price $ 300. The process was to sand the scratch down and then re-​coat the entire floor. This included moving the refrigerator off the floor into the family room. He also offered free of charge to do the 3ft by 3ft entry way. After Jeff was done the 18″ scratch was gone and now was a discolored football size oval on the floor. Jeff apologized and offered a free re-​coat in the future (FYI — get these kind of things in writing — Jeff has a short memory). He said he knew exactly what the problem was. He came back re-​preformed the sanding and did a recoat in just the area where it was done. It dried and now we had a rough football sized area. Jeff apologized again and said he will refund me $ 100 dollars. (At the time I just said «make it right»). It dried and now we were down to a discolored baseball size shape. He now sent his brother who is supposed to be a master at staining. He was doing a quick staining process with a shopvac to dry quickly. He was getting very frustrated that he could not match the floor and became very aggressive scraping the wood down repeatedly with a plane to remove the mismatched stain. The wood shavings were starting to pile up and I was getting very concerned. He was talking to Jeff on the phone and they decided to offer me a full refinished of the entire kitchen floor. This is when I was honest and said «sorry I don’t trust you to do that». Instead I asked them to do his best. I ended up with one floor board that is discolored and a divot in the floor that a golf ball could roll into. The floor around the divot is rough. Called Jeff one more time and he explained that this is the best he could do with his experience and that he would re-​coat the divot so it would not be rough. At this point he was starting to get angry with me saying that I was becoming unreasonable. We decided to meet one more time and when I got to the house there was a small can of the floor coating with a sign «brush this on». I then called him and got his voicemail and left him a message that I will now take him up on his $ 100 refund. He then received an email saying absolutely not since I had him return so many times and had him move the refrigerator in the beginning. I would wait until Jeff learns this trade before using him again.