My name is Patrick T. I had the same experience as Joe H. and I hope Dr. Ho would talk to his receptionist(Vietnamese lady-claims to be a manager LOL). I took my daughter in to check on her foot a couple months ago. Dr. Ho is very pleased in his care for my daughter but the receptionist is terrible especially THATLADY. She makes me paid a copay $ 25 and an extra $ 50 per office policy. She also stated that once I bring in the insurance bill to show that the office gets paid then she will refund my $ 50 dollars back. And this is just a doctor visit which I should only pay a $ 25 copay. I have contacted them a couple times regarding the $ 50 and even brought in my insurance bill showing my insurance have paid for the doctor already. GUESSWHAT? As of today, I have not received my $ 50 back. Again, she tells me to wait until when the money($ 50) is available, then she will call me in to p/u the $ 50. p/s. $ 50 is nothing but it is the principle. Please be prepared to deal with THATLADY if you plan to visit this doctor office!!!
Joe H.
Évaluation du lieu : 4 San Gabriel, CA
Top notch and great doctor. He is very knowledgeable and worth his expertise if you’re willing to work with the front office. I’m placing a review here just to share my experience with the front desk. The front desk is a little hard to work with. Also, they have a weird system here when it comes to insurance and payments. My first communication just to schedule an appointment required a lot of back and forth just to confirm that I have insurance. I had to email and fax my ID and insurance card over. After that process, they still requested a $ 50 dollar deposit during my visit, which is strange, since I have a reputable PPO plan. One month after my visit, I received my EOB from my insurance and I noticed that the office now owes me back pay. The office have not contacted me and I waited another month and still no communication. I decided to reach out to them and they request that I need to re-visit the crowded office to get this money back. A little questionable on how they handle cash and insurance. Maybe it is for them to protect themselves from scams or what not. I guess they just don’t trust their patients’ financial situations. But with the front office’s terrible personality, it doesn’t help with the situation. It’s a hassle to communicate with them. I just hope other patients out there would check their insurance’s EOB and get their deposits back when acceptable. But once past the desk and into the examination rooms, Dr Ho is very kind and knowledgeable. He has the nicest personality to work with. Maybe it is a psychological trick. Once your guard is up after experiencing the brutal front of the office, the nicest doctor shows up out of no where and gives your endorphin a 360 twist. Magically, your foot is all healthy again. Note: They do not accept Credit Cards. Cash or Check Only
Nikki T.
Évaluation du lieu : 5 Huntington Beach, CA
He is an awesome doctor! He knows what he’s doing. He’s very busy but there’s a reason why a doctor is so busy«they’re GOOD» he’s patient and kind. Easy to talk to, cute smile too I’m thankful I got referred to him
Vince M.
Évaluation du lieu : 5 Orange County, CA
*** The Real Deal…*** Dr. Kevin Ho is a great podiatrist. I often drive my folks to Dr. Ho and he is really super in treating them. I’m very pleased that in his care both of my parents remain as mobile as possible. He takes his time with the treatment and explains things so thoroughly. He can even explain things in three different languages fluently(English, Vietnamese, and Spanish). It’s a definite plus that he can put my parent’s mind at ease by explaining things to them in Vietnamese. Then he puts my mind at ease by explaining the same thing to me in English. How could I best describe Dr. Ho that sets him apart from other people in his profession? He is professional, honest, and caring. Not many physicians have all three of those traits. It’s really hit or miss when it comes to finding the right health-care professional. I’m glad that Dr. Ho is the right physician for my parents.
Connie V.
Évaluation du lieu : 4 Fountain Valley, CA
Dr. Kevin Ho is very knowledgable & professional. His courtesy, sense of humor, and caring nature is great! He explained the treatment plans carefully to patients and provided options. Highly recommend Dr. Ho for your foot problems.
