The Tile Factory

Jeff was extremely helpful even when it was busy. Gave me some great ideas and suggestions based on my criteria.

Jeff is great, my go-​to place when i need anything. He will take care of you

Jeff is a very honest businessman. He has good taste. His prices can’t be beat. There are many options and varieties of tile at his store. I’ve been happy with it for years.

came across this place totally by chance — was driving to best tile by legacy place and saw this on the road, gave it a shot and turned out to be one of the best decisions made in our project.
Jeff, the owner, is a super cool guy. he’s the kind that makes you want to shop local. he greets you with a smile, remembers your name (after one short visit too), gives you ideas and honest opinion, lets you borrow samples without anything down, even gives you a good discount if he likes you! LOL
you’d think his store was small but it carries a lot of the same stuff we saw elsewhere: not having the option to 300 different kinds of subway tiles also worked to my advantage — now i could finally finalize on one. when i showed him a picture with the product code from something i saw in home depot, he offered to order in for me and matching the price (so i didn’t have to go two places for everything), except there were problems for him to get the shipment somehow so we ended up going back to HD — they had a problem with shipment too.
so yeah he did give us a break on the pricing (maybe bc our order was pretty sizable?), but that’s not the only reason why i gave him a 5-​star rating. like said earlier, Jeff is easy to talk to and is very helpful along the process; we even started chatting about his children and stuff… the human connection that you don’t get at a big box store, and he’s not all about making profits. he saved my phone number in his system so even when I called weeks later, he could greet me by my name, AND he remembers what kind of products I’ve ordered. pricing is also very compatible to bigger establishments — another reason i used to be wary of shopping local but he’s quite negotiable. he owns the business and has been there too long, so he is pretty much at a «whatever goes» stage… also why i said call before you head over if you want to take advantage of their «late closing» hours on a certain day — he may just close early to go fishing if nothing’s going on by a certain time, as he revealed.
maybe he took a liking on us so he was cool with us, but i would bet that if you don’t show up with a stick up your arse, you would get the same treatment too.
p. s. he has also hinted that he might want to retire soon (maybe in a couple years?), so get to know this guy before he closes for good!

Great experience from beginning to end. Nice showroom, great patient service, and great selection. I’ll be back when it’s kitchen time.

Tile Factory has it all — great service, great selection. I went to lots of other tile stores and found Tile Factory to be the best option. Jeff, the owner, is awesome. Incredibly knowledgeable, trust worthy, and reliable. I used Tile Factory for our new mud room, bathroom, and kitchen. The selection is very good — very high-​end and modern to classic and affordable. Definitely worth the time to check them out.