Scratch Kings

Heard from self-​described new management two months ago. Set up appointment to come restore my headlamps as a courtesy for original lack of communication or service. Did not show up. Did not call to explain why and since, I now cannot reach Steven on his previously listed phone contact. Had higher hopes he would redeem the consumer perception of Scratch Kings. This has not happened in my case. Proceed with an open mind and caution when booking with Scratch Kings.

Purchased a Living Social Deal for $ 40, good for $ 80 towards repair. The 800 number was not working, **call 860−707−5634 to book!** Did not have to leave a message, they picked up when I called.
Will follow-​up with a review of their work after they come next week. Just wanted to share the number in case anyone else is having difficulty redeeming their voucher or booking the service. The guy on the phone was very nice, took the time to answer all of my questions. I am having my 2013 Toyota Tundra paint touched up, doing the entire truck for $ 249 instead of their normal price of $ 399.
UPDATE December 17, 2015:
Made an appointment by texting the phone number above. Their 800 number still doesn’t work and calls were not answered. The technician did not show up for the appointment, and did not call to reschedule. I was given some excuse about their system being down, and rescheduled.
When the technician finally came out, I was initially really happy with the quality of his work. He told me that I needed to go through the car wash within 24 hours otherwise the protective wax he put over the paint may become permanent. As instructed, I went through the car wash about 6 hours after he left. It was dark by then and I didn’t notice that I still had some hazy spots until the morning, so I went through the car wash again.
Every spot that was touched up washed off. There was no touch-​up paint left on those areas and, honestly, my truck looked worse than before, since there are two areas where the wax did not wash off and is permanently hazy.
I reached out again to ask if the technician could come out again and made another appointment. Guess I can’t say I was terribly surprised I was blown off again and nobody showed up or called or texted to let me know they weren’t coming.
I really wanted to like these guys, but it’s too difficult to schedule with them, and the touch-​up paint washed off anyways. Disappointed.

Bought a Living Social Voucher… went through automated phone hell several times to make an appointment. First appointment cancelled last minute. Second appointment NO SHOW… NO CALL. Cannot reach anyone in automated phone hell. The only positive review here is probably the owner’s shill review. BEWARE !!!

Great service my living social voucher got my car on the road looking great for only $ 40!

I bought a groupon as these guys had one going on in november. But i was never able to use that groupon because these guys never showed up. After calling them several times (as their no. is always going out to their voice mailbox) i was able to schedule an appointment so that they could come at my place and do the detailing. I cancelled my activities for that particular day and waited for them.
No one showed up. I tried calling them no one answered. I called them the next day but no response again. I finally decided to get a refund from groupon and got that. I moved to California in december and now Im getting call from these guys early in the morning 6am PST i. e 9am EST to schedule appointment. I never answered those because i was always asleep.
I dont know about their work thats why i gave them 2 stars otherwise i wanted to give them zero stars but they are quite unprofessional and wasted alot of my time …