The Clean Team

We made an appointment with The Clean Team on Tuesday morning, for 9AM today (Friday.) We had originally scheduled with a different company, but received a mailer from The Clean Team (as we do quite frequently) They offered comparable service at a better price, were incredibly friendly on the phone and were understanding that it was a last minute but fairly urgent and needs to be done before next Monday. Tuesday afternoon the arctic cold front moved in.
Yesterday afternoon my husband called to confirm our appointment. It was ~ 5f out when he called. This morning we got up early, moved all of our furniture, in prep for the cleaning. At 8:30AM we discovered the voicemail left on a cell phone (not the home number we left as a main contact) at 7:20 AM this morning, stating that they were canceling, citing «it’s too cold.» No offer of a different day or time, just cancel. The temps today are comparable with yesterday’s. When we called to confirm yesterday there was no mention of a possibility of temps being a problem. We tried to call them back and nobody is available to take a call. We are now scrambling to find someone else that can get the job done last minute, at a higher price than the original company would have done it for and most likely having to cancel weekend plans to make it work.