Walgreens

I was looking through the reviews and see that most of the negative ones for this location have to do with the clinic or the pharmacy. I’ve never used either one of those here, so maybe I’m lucky. My experience has always been good — the way this store is laid out, it’s pretty easy to get to things quickly and get out fast.
Employees that I’ve encountered always seem pleasant and cheerful.

Some seriously incompetent staff members, sometimes even rude. None of the automated machines work. Long wait times even for Web pickup. Don’t get me started on the drive in

(On a Saturday evening)
«Do you have anymore Sunday papers?»
«No, we are all out.»
I came here for some red solo cups and plastic «shot» cups. They had the party cups but only had 3 oz cups for «shots». They served their purpose well.
Apparently other people come here on Saturdays to get their Sunday paper.
1. Who goes to Walgreens to get a paper?
2. Who still reads the physical paper?
A strange world we live in.

Nice staff. It’s around the corner from me always a nice stop if I need something quick.

Probably the worst Walgreens out there. Completely rude and incompetent staff. We went as a family and waited over an hour for a flu shot before we decided to leave. The pharmacist wouldn’t even acknowledge I was standing there when I wanted to ask how much longer. After we left I called and got the manager who explained there’s 2 ways to get a flu shot. One at the pharmacy counter and the other at the Take Care Clinic. There are no signs explaining that and if the pharmacy staff couldn’t recognize a family of 4 standing there for an hour, shame on them. I’ll be writing a letter to corporate tomorrow so the hopefully fire everyone there.

Seriously, the pharmacy at this location is dysfunctional. Out of all the Walgreen pharmacy I have been to, this probably takes the cake as the worst one I have ever been in. Why is it that every time I come to pick up my medication, it takes 20 minutes to find my information and medication?
The store itself isn’t bad, but the pharmacy is just awful… Honestly go somewhere else to pick up your prescription. Otherwise, you’re going to have a REALLY bad day

Worst Service EVER received at a Walgreens location in 2 DAYS IN A ROW!
Day 1 — Monday 19^th. Checked online for Zyrtec 5 pk, clearly stated it was in stock at this location which is convenient since I almost live right behind it. Walked in there and checked all around the Allergies section for almost 20 mins. NO ONE EVER CAME TO ASK WHAT THE HECK I NEEDED!!! When I finally asked the only answer I received was «if it is not there we don’t have it»! that’s it??? come on!
Day 2 — Tuesday 20^th. Walked in after checking online and again it clearly stated «in stock» at 10 N MILWAUKEE unless that is not your address you losers! Looking for a different kind of product for 10 – 15 mins and no one came to ask again. At this point I kind of got the hint that customer service does not exist here, oh well! Suddenly i see a Pharmacist walking by which it was perfect and I asked if they had the product and simply said «No, I don’t think so» I replied with I checked online and says you have it and she simply said «not everything that is online we carry in the store» and walked away.
WOW!!! I almost feel like walking down to corporate office on Lake Cook and let them know about this! what a place filled with Losers! Customer Service is absent here, trust me people and the stock indication online is pure garbage! I will not be visiting this Walgreens location at all! Hate it! disgusting. I’m a customer service supervisor at my work place and for me to say this means this place is tremendously awful!

Why is it they tell you meds are ready over the phone and you sit for 15 min waiting for them to get it together

Not awful, not good. Waited five minutes (pushing the call button twice – I know how annoying it can be when you’re busy) before being acknowledged in the drive-​thru. There is a lot of turnover in the pharmacy, although they have always been courteous. If you are expecting privacy, this is not the setting to expect it. The rest of the store is terrific and everyone is always very nice.

Can I give ZERO stars for the WORST pharmacy experience ever? I went to their pharmacy to pick up prescription. Gave in prescription, told to wait 20 minutes. I waited. When I approached the counter to pick up, girl did not understand my last name at all, took somebody’s else prescription. Then asked me my address. I stated my address, she said «No, address before that one». So I said my previous address. She then looked at my drivers license and said «Oh no its not you». Then I was told to wait again. I waited another 10 minutes. Here we go again, approached the counter again, stated my name. Guy looks in the computer and said «Joshua»… I said «No» and showed my drivers license. He said its not in the system. I encouraged him to check why. He then said that pharmacist could not locate Dr’s office. So it took about 20 minutes back and forth with these people and I was told to sit and wait. AGAIN! Then the infamous lady sitting in front said my name out loud. I approached her desk. She then stated the name of the medication loudly, so 5 people around could perfectly hear my name and my last name and the medication I am taking. Helloooo PRIVACY? Ever heard of that fine Chinese lady? At that point I was waiting 1 hour. Yes 1 HOUR! But all that aside, someone should teach this fine lady what is PRIVACY and if people want to advertise their health issue they can also tattoo it over their forehead. Or maybe have this lady announce it in Walgreens so all of your neighbors that you see in the store across the street or in the post office can CLEARLY HEAR IT! Walgreens do some job training for this individual! PLEASE! Until then I am taking my business out of this retarded place and will advice as many people as I can to do the same! I feel so exposed and vulnerable. I was in horror looking at her hoping she will figure out social cues –I spoke quieter, but no she continued very loudly to speak with my doctor over the phone and to talk to me… HORROR!!!

This is a larger store than I’m used to, but it isn’t laid out in a way I’m familiar with. It took me about 20 minutes to find the four items I was shopping for. Obviously every store is laid out differently, so I should’ve asked for directions. The staff is friendly and handle the constant long lines very well. I’ll take the long lines to buy my items, this location is the set I’ve been to.

Worst pharmacy experience. Rude so call pharmacists who cant even provide a correct prescription. Had to call in two times a day for three days to get my prescription, delay my medicines due to no insurance even though I told them I was paying cash. What happen to that good old pharmacy from two years ago. Will definitely go to walmart or somewhere else with my prescriptions. Horrible service, I wonder why they are going bankrupt.

Horribly rude clinic person! The systems were still up and running, yet she wanted people to see a paper brochure that says they weren’t taking any more appts. Amazing how people who are in the health industry can have such poor bedside manner.

While the store is clean, well-​stocked, and newly renovated, the service leaves a lot to be desired, especially at the pharmacy. There’s always a line when I’m there, and always an empty register position, so they are either understaffed, or just don’t care enough to keep the line moving along. The cash register lines up front move smoothly. Even if I use the drive thru, there is a wait sometimes…5−8 minutes. If you order your prescription ahead of time and they send you an email that the prescription is ready, it really shouldn’t take more than two minutes to grab the prepared prescription off the shelf and complete the transaction. I switched Walgreen’s locations, to the one at Willow and Pfingsten in Northbrook, and am much happier there.

This is one of the nicest, biggest Walgreens I have been to. They have a Redbox, photo center, and pharmacy just like all the rest. They have some good deals on some items, and carry certain items that other places don’t. However, some items are more expensive that other places you would find it. You just have to pick and choose what you get here.

This location is all spiffy and new! They even have fresh fruit and other food. I like this location a lot because it’s super bright & modern… not dingy looking at all! It’s fantastic! Workers are always nice here, as well.

Quite possibly one of the worst experiences that I have had at a Walgreen’s for quite some time.
We were running late. I forgot to buy a Birthday card. I hate buying those things because they cost too much these days, and either you’re cold hearted and pitch them after receiving them or you end up like me, feeling guilty and obliged to save them. I don’t need more junk!
So anyways… I ran in thinking that it would be a painless experience. Wowsa. I find a card, stand in line, we’re 10 minutes away from our destination and I am very close to being late. There are 2 people ahead of me. The people ahead of me were two «hardly speaking English» women who decided to do their Christmas shopping at Walgreen’s. Their cart was filled to the brim with Christmas knick knacks, toaster ovens, candles, etc. For whatever reason, they needed to ring each item separately. (And of course this happens when I need to be somewhere.) The line started to get 10 deep. The clerk starts to fidget and tells all of us that cosmetics is open over the loudspeaker. All of us don’t want to wait, so we make a beeline for the cosmetic counter. No one is there of course, and since it was over the loudspeaker, there was already a huge line forming. I run back to the checkout lane where I find myself now 5^th in line. The women are still not any closer to finishing their transaction, and proceed to try and use expired coupons. They don’t understand why they can’t use them, and then they proceed to pay for each single purchase with SINGLES AND COINS!!! Then to make it even worse, her whole coin purse emptied all over the floor! I hate waiting in line anywhere, and I was ready to lose my mind. Altogether I wasted half an hour standing in the checkout line, and had to deal with getting reamed by my family for always being late. There were plenty of employees. I have no idea why they couldn’t have opened more checkout lines.