If you have to go to the returns counter bring a chair one person at the counter doing everything money grams etc takes forever checkout is like that more than not too
Peter L.
Évaluation du lieu : 1 Waterford Township, MI
I made the mistake of going here on black friday. After vlose to an hour in the store and getting through checkout, I encountered a greeter who could not be stopped from getting her highlighter marks on my receipt. It was literally grabbed from my hand, and when I protested and informed this employee that no, I did not want her searching my things, my night got crazy Seriously, management needs to train their people better. Unlike sams club which is affiliated with walmart, I didnt sign a membership agreement with them giving my consent to a door search. They can ask and i can say no, and then i should get to leave with my things. I get why they ask, as loss costs a lot of money, but I dont get how they cant be remotely trained on the principles of loss prevention if their job duties are going to be part of it. Long story short, facing detention for not cooperating, I let her sign get that streak of yellow on my receipt, and then promptly returned everything and got my money back. How other stores know this and not the biggest one in the country? Baffling.
Robert S.
Évaluation du lieu : 1 White Lake Township, MI
I could go on and on about this Walmart! I live right across the street, therefore, I am in there a lot. They are slow, have no understanding of customer service, and only ever have 4 lanes open unless it’s Black Friday. Today I went to buy some new«Disney’s infinity figures that they had fully stocked in the shelf and they wouldn’t allow me to purchase them. After about 20 minutes and 4 people having to help, they figured out they weren’t being released until 11−3−15. HELLOOOO! Get your stuff together please! And if it’s in the shelf, with a price and a place for it, SELLIT! It was your mistake, but isn’t it right to honor a sale for your customer.
Wanda L.
Évaluation du lieu : 2 White Lake, MI
Customer service area looks like a junk pile at this store with all the returns laying around in plain sight. But cheap prices, right?
Tommy H.
Évaluation du lieu : 5 Highland Township, MI
The lines are tragic… choose wisely when to shop here. Other than that this wal-mart is a gay-olé time. They have the cheapest prices around.(Besides ) but of you want instant gratification shop here. Btw they have a decent return policy on everything but electronics.
Michael H.
Évaluation du lieu : 3 White Lake Township, MI
I am not a huge fan of Walmart in general since they lower thier prices due to buying almost everything from China where workers are virtually slaves. Comparing this Walmart to other Walmart stores around this country, I would say this store is average. Items are stocked fairly well, checkout time is usually pretty slow. They need to monitor the lanes better to make sure no customer is waiting excessively. Frequently the whole checkout are is clogged where people can not even walk past the lines. The photo department has some rude employees. I has to sign a bunch of papers that said the photos I printed were not copy written by someone else. I was a bit annoyed that just because I take good photos that they must of been done by someone else.
Jennifer W.
Évaluation du lieu : 4 Auburn Hills, MI
Clearly, people aren’t beating down doors to write a review on WalMart. However, I feel that this location is worthy of a little praise. I am about to state the complete opposite of the previous reviewer. She was hoping they got better once«the remodel» was done. I’m here to say that it clearly has! I found this store on accident. I was in search of something else, but passed this WalMart and decided to go in and pick up a few groceries. I had been to one other location closer to home — this store blew them away. I went from, «I’d never go to WalMart again» to visiting the Highland Rd. location every week for school lunch essentials. If you are ever in need of properly cut deli meat without the eye rolling and sighing that often come from deli workers, stop here and ask for Ruby behind the deli counter. She will cheerfully meet your every deli need, and quickly become a reason for you to revisit each week. The rest of the staff seems friendly and often go out of their way to ask if you need anything. There are a few«I-hate-my-life-and-my-WalMart-job» people here, but they are the minority. The store is clean, organized and they will currently match any other retailer ad or price. Can you beat that?
Rebecca B.
Évaluation du lieu : 2 Las Vegas, NV
Let’s face it, for the most part, Wal Mart does have the cheapest prices around. This is the only reason I go here. I wish I could claim that the store is easy to shop in, but with the renovations going on, everything has been completely rearranged and even the staff can’t find things. When getting pics developed the other day, the photo rep directed me to the craft department for a photo album. hmm, that’s weird, but ok. I trekked to the back of the store to find no albums! I then asked the nearest employee I could find if they knew, then was advised«If we have them, they’s be in the celebration department». First of all, if we have them? and second, celebration department? Maybe the greeters should hand out maps/directories at the front door. I cannot say I get friendly service either. Many of the employees look disgusted to be there and can’t wait to escape, or perhaps they are zombies. I don’t know… I have many a time had to wait until employees were done with their ‘personal’ conversations before being acknowledged. My bf drinks a certain energy drink that I always have to ask for them to get from the ‘back’. they never have enough of it on the shelf. One time I was simply denied until the store manager happened to walk by and overheard, I must say I was more than impressed and pleased with his attentiveness, if only the others would follow his lead. I hope this place gets better once the remodel is done, because I’m tired of leaving there disgusted.