Budget Appliance Repair

UPDATE: I sued and won my lost suit!!! As I suspected he never appeared in court.

The best repair person in White Plains. He was attentive and very professional. He repaired my dishwasher and fixed my light switch and fridge. He went above and beyond the call of duty to make sure that I had all of the correct parts for the fridge and even went with me to home depot to pick an additional part. He also supplies his own parts or will get them for you as needed. He is truly the best repair person in town. I am truly blessed to have found him.

DO NOT USE…
I had them come out for my range hood, the guy arrived at 5pm (dinner time with kids) and said he needed $ 90 to order the part, he was here for less then 5 minutes and would be back the following Monday.
Needless to say I have called and called for over a month, when I get them on the phone they are coming the next day — or just then he hung up on me.
Save your money, I wish there was a register that I could put them on, so other people do not lose their money.

Had these guys come fix my dryer. Same problem started happening a few months after they did the repair. I spoke to them about coming back to fix the issue again. He said he’d «call me on Friday». He never did. I called back that afternoon and the guy said he’d come over in the morning between 8 and 9. He never showed. Now they wont take any of my calls. Not a reliable service and did not stand behind their work.

If I could give them negative stars I would. They came quickly to fix my dryer but something else was wrong with it when they left. It has been impossible to get them on the phone, and when I finally did, they made an appointment with me but never showed up. I left them countless messages and sent an email. They have not responded. I am going to call the Better Business Bureau as well. DO NOT USE THEM!!!

The team that came was courteous and seemed like they knew what they were doing… after diagnosing, I gave the guy a deposit on the repair, that amounted to the consultation charge. When he returned two days later, and replaced my washing machine motor, he then realized it was NOT my motor, but the timer. He then left for 2 hours to go get a timer, and returned saying that the timer was no longer being made. After checking another website (tell my why this was not done in the first place? I think they went on another call rather than looking for my timer) it was found that the timer is indeed still being manufactured, but in stock in Albany. The part was ordered and supposed to arrive 2 days later, and installed. After speaking with them this morning, they said UPS normally arrives by 1pm and they would call me back. Now it’s 4:45 and no call back, and they are not picking up the phone or returning my calls. I think UPS maybe never arrived today, but they should call me back and let me know instead of leaving me hanging. I will never never never call these guys again, and have left them messages asking them to give me my deposit back and let me call another company instead. Meantime, I have spent money bringing in my laundry, since my washer has been out of commission for 3 days, and looks like it will be longer. This is what I get for giving my business to the small local guy, rather than calling a service like Sears.
These guys are listed both in White Plains and the Bronx with the same phone # and if you’ve used them and only have this one #, the other cell # is 917−405−7746… but be prepared for them to not pick up, leave countless messages and not have any call backs.
DON“T CALL THESE GUYS… IF I HEAR FROM THEM BY 5PM TODAY I WILL RETRACT THIS REVIEW. IT DOESN’T SEEM LIKLEY… RIGHT NOW I WISH I COULD GIVE THEM MINUS STARS INSTEAD!!!