TJ Maxx

Wow, this store was so disorganized! The toys aisle looked like Santa’s sleigh exploded and I overheard a cashier saying to another cashier, I can’t wait for the customers to finish paying so I can move on to the next one — geez thanks for appreciating my business, guys!

Tjmaxx is a hit or miss store. I’ll go there one day find something I like than the next day I can’t find anything. They are VERY dirty store

I am here to report all the supervisors working at that store, obviously it’s a matter of selecting whose customer deserve a good Treatement and who just should get ignored and I want to applaud the store manager for following me outside the store to bring me the money back for the item and to apologize for what had happened, I do wish a necessary action happens to the supervisors at TJ Maxx Hartsdale specially a rude white lady and a the rude Spanish looking supervisors ! I went today to return a pan, that I had purchased from tj Maxx two weeks ago, the pan was clearly defective, the minute I use it, it turned black! So I decided to return it, I kept everything on, including the recite, the tags and everything. I went inside waited for half an hour behind a client in customer service, who argued to return an item that is more than 90 days old, and one of the supervisors agree, and saw me standing on the line, when it was my turn, he stepped in right away and started yelling that am not on line, I explained to him that I didn’t know that there’s only one line for return and purchases, plus he had seen me for the past half an hour standing why he didn’t say anything but he just pointed to the sign! So I went to shop for another pan to exchange it with, only to make things worse, they refuse to return it to me telling me it’s two weeks old!!! And it’s used! I explained to them that it is a defective item, and the reason why I didn’t return before two weeks is because I have three kids under the age of 8! Then one of the supervisors accused me that I didn’t clean it, although I continuously explained to her that that’s how the item looks like? I know how to clean very well! and the supervisor (Spanish looking guy, thin hair, mid 40’s same one arguing about the line) stepped in out of no where just to say this is used! They have no respect to the amount of time customers spends between waiting and wAiting, or the way they address the customer issues or treat the customer right! Obviously a women with 90 days old pant is ok to return an item, but they are not okay to return a defective item that is 2 weeks old!
I told them that I don’t even need that pan or the refund and they can keep my money ! I was so frustrated this all happened in the presence of my three kids! So even a little respect for them being next to me didn’t exist! What a corrupted place! Thank god it has a good store manager I do pray that she took the necessary actions toward those supervisors.

One of the best stores in white plains!
This store is recommended to go in without having any outfit in particular and taking a great amount of things to the fitting rooms and walking out with 2 outfits. It might be a bit unorganized but I strongly believe that is what Tj Maxx and Marshalls is about.

Very disorganized, messy and it smells terrible. No body helps you. The jewelry counter people are so arrogant. Through the years this place has gone right down the hill. One day I saw a mouse run by my feet and go underneath the shelving unit. Don’t buy any food products at this location, b/​c they have a rodent issue. I told the Manager and he shrugged it off like nothing. I hope he takes one home inside his pants pocket!!!

Utterly fruitless hunting grounds.
Wound up here from a GPS search for TJ Maxx in Westchester as apparently this is the sole location in the County (?).
As the first reviewer noted, this is indeed a «gritty shopping center».
Small, unkempt space. Sloppily hung apparel. Extremely poor selection of women’s clothing (quality, style, and size wise). I couldn’t find a single pair of pants in a waist size less than 30 inches and no XS/​S tops. Lots of missing buttons; snagged knits; bikini bathing suits missing their bottoms, etc. Also, unlike the TJ Maxx locations in NYC, this one offers no «Purple Tag”/luxury brand items – no Theory, no Helmut Lang, no Joie, no Seven jeans.
The absolute dregs of hand bags/​accessories. Not even a tasteless three season’s stale stained Coach key fob could be found (and I searched).
The beauty section is also sad: no Shiseido or Clarins –not even the token capless cuticle oil from Elizabeth Arden’s increasingly low-​quality brand.
I left the store with a few Pyrex containers and a heavy heart.

I typically like TJ Maxx, and this one is just as good as every other branch. It just happens to be in a particularly gritty shopping center with some questionable characters lurking around the parking lot and entrance (at least when I was there). Not a problem for most people I’m sure, but I wouldn’t advise my Mom or young family members to check it out solo.

TJMaxx sells Invisible Shield at a fraction of the cost of what I paid at Best Buy. $ 5.99