Hawaiian Falls

You didn’t pay your bills so my kids are now sad? They even announced it over the loud speakers at my kids schools. Hfalls was an amazing place so close and much less crowded than Hurricane Harbor. Lets hope you get this ironed out soon, or refund my 5 season passes for 2016.

The management at this park is a joke. It’s poorly run and taken care of. I live less than a mile from this park and will make the drive to Hurricane Harbor or one of the other Hawaiian Falls park before I ever go here again. I gave it a second chance after having season passes last year. Boy, I wish I hadn’t. At least last year it seemed to be run well and clean. This year the management has let it go down hill. The water is always dirty and cloudy. I think Hawaiian Falls may need to consider getting a better management team for this park.

Our group went to Hawaiian Fall White Settlement on June 6^th, 2015 as part of an end-​of-​year celebration and had a wonderful time but the safety concerns were so huge I could not forget them. We went to all parts of the adventure park and the slides. The only thing we did not see was the «kiddie pool».
Ropes Course:
–They had changed the clothing requirements and did not post them to their website or 5 page waiver you must sign. Closed toed shoes, shorts, and wide strap (over 3 finger) tank tops or t-​shirts. I was lucky enough to have a friend who was able to let me borrow shorts or our entire trip would have been a bust.
–My children were fitted with helmets and my daughter (7 years old) raised concern that her chin strap was not fitting (they had left at least a 2−3″ gap below her chin) and they tightened the skull cap adjustment. and then told her that her chin strap «didn’t matter that much»
— after the first level of the ropes course my 10 year old son came to me and his shoulder harness straps were dangling off his shoulders — they had come undone.
Zip lining:
— My 7 year old went first and my son and I went behind her. We made it to the other side and she was on her return trip. Apparently the brakes «broke» on her end and she was stuck on the other side of the park waiting for us. We were not told until about 15 minutes into waiting that the brake had broke and it needed to be fixed. Luckily, I had told my little girl to wait for us on the other side and not move from the tower. The workers were manning the «go/​all clear/​wait» signals via hand signals and sight. they had NO WALKIE TALKIES. The other tower is on the other side of the park (good 7 – 10 minute walk) and I was not sure to risk walking to her or staying visible on the tower… I was not told until 30 minutes into waiting that they were not going to fix the ride… I voiced this concern to the employee at the top and was told «yeah but you signed a waiver».
— My friend’s daughter stepped in throw up but they had no walkie talkies so they could not get help to clean it up.
— The «jump off» portion of the zip lining and «free fall» is not roped off from the waiting area/​queue — when you get to the top level of the towers you are not directed which direction to walk, where to wait, and you are not hooked onto any safety ropes. the platform and opening to jump off of is at least 4 – 5′ wide…
— We were handed our pulley’s at the equipment area and then directed to carry them up the towers. These parts are heavy and they could be dropped over the edges (and with the weight of them definitely killing someone) or down the stairs since the kids are holding the railings, pulley and 2 safety lines with carabiners at the base.
Free Fall;
— the portion where you «free fall» land is not roped off and in the middle of a main walkway. The landing pad is padded gym flooring on a sidewalk. pray the equipment never fails.
— My daughter was not directed to jump from the edge of the platform and jumped from about 6″ from the edge and nearly hit her head on the jumping platform.
An employee was being trained by a manager at the slide base while it was being used and then walked away. The «training» took as long as it took me to unload my slide. maybe a minute. The employee asked a question to review as she was walking away.
The park does not have family restrooms (needed for anyone who has older «big kids» or anyone with special need children, no showers, and not ONE drinking fountain in the entire facility. The sidewalks are not wet down like other water parks for burning feet.

I mentioned all of these safety concerns to the management upon leaving. I was told that replacing the walkie talkies was expensive and I said they are necessary. If they are fixed it would be a great place to take kids but until then it is completely unsafe for anyone with children.

What a wonderful place. It is owned and ran by a great Christian man. The music played on the speakers is not offensive. There is no smoking allowed in the park. And every employee we came in contact with was extremely pleasant. We took our kids and grandchildren to the fall festival. Admission is free (for this event) and all of the attractions are so affordable, it’s unreal. We spent a grand total of $ 20 for three hours o’ fun!
It is not just a waterpark, it’s and adventure park, complete with a huge arcade, zip lines, slides, free fall jumping, and a three story obstacle course.
Do you and your family a favor and get out to this place, you will be glad you did.
Lastly, thank you to HF for creating a safe place to take my family, I appreciate it, and you will have my business from now on!

There were bees everywhere. We bought shaved ices and eventually just ended up trashing them because the bees were so attracted to the yellow cups they came in that they were swarming.
The park was obviously still very much under construction, and I wish the admission price had reflected that. As far as the rides themselves, they were very fun and we didn’t ever have to wait very long for anything. They could do a better job of rounding up unused tubes so that they aren’t in the way, but that’s a minor thing. My boyfriend did not appreciate that he saw several people go down one particular slide in a single tube and then was told that he could not go down alone.
The 5 and 9 year old loved it, but I think they’ve got some work to do to make this park worth the visit. Hopefully it will be better when they finish construction and open up the rest of the attractions, the main restaurant, and whatever else they’ve got planned.