Alvin Kwor C Loo, DDS

So I was sent here by Whittier dental group because the dentist told me he didn’t want to traumatize my son… But what I don’t like is they just sent the referral without even being sure if this place accepts my sons insurance! Now what does this have to do with the rating? WELL, I think it’s THEIR responsibility to call the patients and figure out what insurance they have BEFORE scheduling them in for a appointment… That way you’re not wasting our time… I’m not the only patient who complains about this… Now I was told by the receptionist (one of the four) that they charge $ 178 for a consultation (I’m not too sure it’s probably a lil off) but that they would let me come in for $ 50 which is still a lot because consultations for children are usually free. I’m not mad about the cost for the consultation I’m mad that my time was wasted for neither the dental groups nor the insurance informing me that this place doesn’t accept certain insurances!
Do not come here before checking if your insurance is accepted unless you’re a cash patient! They accept cash! You were warned!!!

My 6 year old was referred to Dr. Loo. My son was scared, I was scared. The male assistants and there were 3, were so good with my son. Very patient, engaged in conversation, lots of positive reinforcement. Doctor was great, but staff made a huge difference!

I was very nervous to have a root canal done but Dr. Loo eased all my fears. He explained the procedure thoroughly. I felt no pain throughout the entire procedure. In fact, I almost fell asleep! (I had been up all night worried my appointment). I highly recommend him to anyone who is nervous about having dental work done.

My former dentist referred myself and my daughter to Dr. Loo for consults. The root canals that the referring dentist had done were causing us pain even several months after the procedures. Dr. Loo’s office checked our root canals and recommended that they be re-​done — but never provided any details on what the issue was.
It was not until we saw other independent specialists that the truth surfaced. Dr. Loo’s office should have been honest about what they saw. All the other specialists and dentists explained that is was very easy to see the issue from just the x-​ray… It seems obvious that Dr. Loo was in ‘cahoots’ with the referring dentist and chose to not speak the truth. I am assuming because they refer patients to each other… sad.
The referring dentist was recently proven to have done negligent root canals on my daughter and I by Delta Dental and other independent specialists.

I was referred to this place by my dentist to have 2 of my wisdom teeth removed. They called me once my dentist contacted them. I was told TWICE by Dr. Loo’s staff (once on the phone PRIOR to scheduling my procedure and AGAIN at their office the day of my procedure) that my insurance would cover it and this procedure would be ZERO dollars. It was not an emergency procedure as my wisdom teeth were not bothering me at the time but since they informed me it would be of no cost to me I decided to go forth and have the procedure done before my wisdom teeth started to bother me.
I go in for my procedure and was informed that they were running behind on their appointments for the day. I waited a whole hour in a chair with a bib on until finally they started to work on me. The procedure itself was very quick.
About a month later I get a call from their office saying that there was a mistake and that I owed $ 950. I told them that I only agreed to the procedure because it was going to be free and that I was in no hurry to get my wisdom teeth removed. I didn’t even shop around since they had informed me it would be free. I would have gone to other places to compare prices had I known they were going to charge me this price or I would have not gone through with the procedure since they weren’t bothering me whatsoever. The lady who called me then said that the Dentist would give me half off since they made a mistake. I’m sorry but if I’m quoted a price I expect to pay that price. Half off is still $ 475 MORE than I expected to pay. And they act like they’re doing ME a favor for giving me a discount. I was told TWICE that this procedure would be covered by my insurance and that it would be ZERO dollars to me. I agreed to the procedure contingent on the fact that it would be of no out of pocket charges to me. And now I have to pay for a mistake THEY made? How unprofessional is that? I would avoid this place all together since it seems they try to scam money from patients after procedures are done.

I had a root canal done at this office. It was a very positive experience. A woman did the procedure, she was amazing, no pain or discomfort during or after.
A very clean well run office with very a nice, competent staff.

My Root Canal Doc!
Never having had one done before, i was super nervous. However, scheduling was a breeze, the staff was SUPER nice and efficient. I was quoted how much it would all be up front and Dr Loo was GREAT! He made me feel so much at ease about the whole procedure. He explained to me what was happening to my tooth and went over in detail how it was gonna be taken care of. I was there for about two hours– waiting wasn’t too bad– except for one part when the patient in the room next to me kept asking the dr a million questions, cutting into my appt time. After being numbed, the whole process was not painful– only uncomfortable having to hear all the drilling etc, but the dr and his assistant always asked me periodically if i was ok to make sure i was as comfortable as i could be.
The best part was getting a rx for Vicoden.
Just kidding, in fact, Dr Loo was so good that i didn’t even have to take one pill of the motrin or vic (bummer right?) that he prescribed me. I keep hearing horrible stories of friends having pain for days, but at this office, i often heard patients saying they didnt’ have much pain at all. i’m sure it all depends on the patient and also how serious their problem is, but considering i had a routine root canal and hardly any pain after or subsequent days was a big relief! The only thing really hurting was my wallet. But seriously, their prices were pretty much comparable to what i heard other people had to pay, and i think Dr Loo and his staff did a great job. I would highly recommend to anyone who needs an endodontist in the Whittier area.
* i got my crown done in Temecula at another great dental office:
*thanks Kent D for the rootcanal info!